Idle Awhile Cliffs

We visited for the day, as guests of the sister resort on the beach. The property is secluded and somewhat rustic. Day guests have access to the pool, which is small but appropriate for the number of guests, a full bar, a small outdoor dining patio, and a small but clean bathroom. You can get down to the sea with an 8 foot jump (or climb down the ladder) or just enjoy the pool. The staff were wonderful, and you could not ask for a more tranquil Negril experience. If you’re looking to escape the bustle of the beach, this is your place!

After leaving the sister resort on the beach, we were a little anxious to arrive on the cliffs because some people said there’s not much to it and we would be bored. Quite the contrary, if you’re looking for a quiet and reserved time. There are only a small amount of rooms, but they are wonderfully appointed for an incredible price. The staff is helpful and accommodating and honestly if given the choice, I wouldn’t go back to the beach resort. Next time I come I would just stay here the whole time.I am anticipating shedding a tear when I leave!

We were super late for check in. Someone from the hotel called us in the afternoon to check what time we'd arrive and let us know that the property closes off early so the security would give us our room key. This was super helpful because we were hungry so at that point, we stopped in Montego Bay for a meal. When we had finally arrived, the security guard was welcoming. The room was super clean and comfortable. A very homie room with a big sliding balcony door, a hammock on the balcony, terrazzo tiles, and a natural negril vibe with tree diversity, which we knew meant we'd get to see lots of birds in the morning. Had a comfortable night's sleep and a very tasty breakfast. Fruits were sweet and omelet was perfect! We ate breakfast while watching the sea and saw a pod of dolphins! Then we relaxed on the cool deck for a bit and enjoyed the sea breeze. The only draw back is that we couldn't enter the sea from this property. But you can always go down to the sister property Idle Awhile Beach for your beach day.

Nacko- the head chef at The Cliffs is an amazing culinary artist. He will make you traditional Jamaica fare that will melt in you mouth. Must have red snapper and curry shrimp and is to die for. He totally is vibe all himself. You don’t want to leave.

Idle Awhile Cliffs is absolutely breathtaking! If you want the most relaxing experience go to the cliffs! The food is delicious, the employees are lovely, and the rooms are beautiful and clean. Its slow pace makes you relax in a way I never had before. The views are spectacular sunrise and sunset! Thank you Sandria and team!!!

I am writing to express my profound disappointment and concern about the deplorable experience my sister and I endured during our stay at Idle Awhile Cliffs in December 2023. Our decision to select your property for my birthday celebration was based on making reservations for a private beach dinner on the evening of my birthday. Colleen, whom we understood to be the wedding coordinator, assured us that she would personally handle the decoration and coordination of our special evening. However, on the night of my birthday, our plans took a disheartening turn. Upon arriving for dinner, the staff on duty informed us that they did not know of our private dinner reservation. Immediate contact with Colleen revealed a shocking response: "We didn't confirm the reservation." Despite finalizing all communications and paperwork a month before our arrival, Colleen suggested that "we should have reminded her to do her job." This exchange was both unprofessional and unacceptable. Despite the setback, my sister and I decided to make the best of the situation and stay for dinner. Unfortunately, the evening took an even more distressing turn when one of the staff made an offensive and racially insensitive comment, stating, "Negroes don't throw away food." This level of disrespect was not only appalling but deeply hurtful. Subsequent attempts to address the situation with the supervisor, Jermaine, proved futile. Jermaine, who claimed he was at home and unable to assist, promised to call back after consulting with the general manager, Mr. Roach. Unfortunately, no such callback was received, ruining our birthday celebration and our perception of the staff and management at Idle Awhile Cliffs. During our stay, we were dismayed to discover that the security personnel shared insights into the treatment of guests and staff, suggesting that such instances are not isolated. The revelation that staff members are reportedly treated even worse and lack basic provisions such as lunch is deeply concerning. As someone born in Jamaica who later migrated to the United States, it saddens me to witness the mistreatment of guests and staff in an industry that significantly benefits from tourism. I implore you to investigate these matters promptly, take corrective actions, and address the systemic issues affecting both guests and staff at Idle Awhile Cliffs. Furthermore, I wish to express my concern about the lack of communication. It has now been over a week, and regrettably, I have not received any follow-up or communication from anyone at Idle Awhile Cliffs. Timely and transparent communication is crucial in resolving these issues and restoring faith in the establishment's commitment to customer satisfaction. Your immediate attention to this matter is crucial, as the reputation of your establishment and the welfare of your guests and staff are at stake. I trust you will take the necessary steps to rectify these issues and prevent similar incidents.