Pengguna Tetamu
22 Mac 2025
I stayed at the Quogue Club 2 times in October. My first stay was in room 10. It was quiet and all services/amenities were great. The second experience was not good at all. I was in room 2. The shower expelled brown water when I turned it on. To complicate matters, the tub drain did not work, so the tub proceeded to fill with the brown water. Not a pleasant experience. I was awakened from sleep by the neighbors, who came in quite late and proceeded to have a long conversation. In their defense, they weren't being exceptionally loud. The walls were very thin. Dinner at the bar earlier that evening was overrun by attendees from a lecture in the hotel. They were overbearing and the dinner experience was not good. In the morning, I mentioned my experiences to the checkout person and requested some compensation for the poor service. She explained that she was not able to make any decisions but said she would pass my comments along. I don't think she did. At least, there was no effort on the part of the Quogue Club to contact me and the bill remained the same on my statement. I would be happy to pay their high rate for exceptional service. I was not happy, considering the below avaerage stay that I had.
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