East Farm House B&B

The accommodation was very well located in a small village on the Jurassic Coast. We were able to park off-street, in their 'farm yard'; horses, ducks, chickens and many others. The accommodation was upstairs (steep staircase) in a beautiful Devon Long House. The beds were very comfy; room had a TV, ensuite, tea & coffee facilities. Breakfast (full English, with cereals too) was very nice in a common breakfast room.

Upon arrival hostess not found. Waited and waited. Knocked on door - no answer. Waited. Called telephone number provided - wrong number, but knew the owner and called her for us. Finally greeted us - made it sound like our fault. It wasn’t. Got room key - room is staffed with things. Almost no room to turn with two people each with suitcase. Shower didn’t drain properly so had to stop shower once in a while to let shower drain else it would have flooded. Duvet too hot for this time of the year. Breakfast served only at 0830 - no other options which was really inconvenient for us as we wanted an earlier start. Breakfast room crammed with owners momentos. Overall this BnB is a shrine to the owner and not, in my opinion, doused on the paying guest Given a choice we wouldn’t go back there

We booked for a much delayed family reunion several months ago and asked for a travel cot. Three days before our visit it turned out the host does not accept children (not mentioned on the website, hidden in the Agoda ts&C's). Although obviously not ideal, we accepted this, but nonetheless Wendy Wood was extremely unpleasant on the phone and it turned out she'd told Agoda we'd been the ones to cancel in order to keep our money. It was an extremely stressful and unpleasant interaction and only with Agoda's help did we recover our money. We respect Wendy's decision not to host children but this should be clear upfront and she should never have lied to Agoda to try and keep our money.

My son, daughter in law and baby made a booking in May with a request for a travel cot. Mrs Wood admitted she failed to read the request until 3 days before they were due to stay at the end of July. They were told by Agado that she would not allow them to stay because of the baby. She was not at all concerned that they only had 2 days to find another place. The only thing she was concerned about was herself and finding another customer. She said that she doesn't accept children but that is not stated on her website - it only states that no pets allowed. She said that it was on the Agado website but it is well hidden. And since a request was made for a travel cot, if she hadn't left reading the request until the last minute then she would have realised they had a baby. She was worried about breakages but since he can't crawl that was ridiculous. She refused to refund the money unless she got another booking and it was only when Agado intervened that they got their money back. Her manner was extremely unpleasant.

This is the reason why we love B & B‘s! It is an old farmhouse at the eastern end of Abbotsbury, with lots of character and history. The breakfast room and the individual rooms are decorated with vintage paintings and toys, which we liked a lot - so much to discover! The room was cozy and the bed allowed for a restful sleep. Great breakfast & a friendly host/owner (Wendy). Very conveniently located, in a quiet location only a short walk to the local pub and the village center. Abbotsbury itself was one of our favourite villages in the UK - much to see.