Hotel berhampiran Promenade Shopping Center, Willemstad

Stayed here with family August 2024. Very nice boutique hotel in central Willemstad. The hotel compound is expansive and there are rooms and buildings in various areas near to the reception, some require a slight walk from the front desk. There are two small pools in beautiful courtyards in two different locations on the property. Entry to different areas is secured through coded gates between buildings. Wifi is free and fast. This hotel doesnt have a restaurant but it is basically next to Nieuwestraat which is a nightlife hotspot with restaurants and bar patios. Rooms are very clean and boho style. Hotel staff are friendly and nice. Parking is free if you have a rental car but you will have to park on the public streets in front of the reception or on the street behind reception first come first serve. This hotel is probably about a 10 minute walk to the famous Queen Emma floating bridge. Would definitely come back

Great place to disconnect from the day to day and feel a vacation atmosphere.

The property itself is nice but there are a few problems but that's not what I want to leave this review for. This review& the low star rating is for an experience that I had with one of the workers,her name begins with K. SHE WORKS PREDOMINANTLY WITH THE PILOTS AND Attendants. She is fair complexioned,on the chubby side& wears glasses. The young lady was helping me when one of the pilots walked up she told me that I will be with you in a second and began to assist him & I said well how can you help him when you're not finished helping me. She responded that she needed to assist him. I posed the question again. This young lady looked me square in my face & instead of explaining to me her sole responsibility, with an attitude of annoyance told me that this white pilot is ”her priority” & continued assisting him. I was offended. to make a long story short.I told her about herself , her lack of professionalism and how EVERY GUEST IS A PRIORITY. I also spoke to the manager(Kim who was absolutely kind, friendly, welcoming, attentive and professional) who the day we were leaving seemed to be chummy ,chummy w/the young lady so I don't think any type of action was taken but I could be wrong. Anyhoo, whoever is reading this you need to RETRAIN some of the people that work there. Also, there needs to be training for all of the housekeepers that clean the rooms. There needs to be a uniform way of doing things. I'm of the persuasion that if I am spending my money I expect a certain level of service which was lacking. Papayago, please take a page out of the book of the Marriott in Grand Cayman. Just came back & service/ALL STAFF was ⭐⭐⭐⭐⭐ 5 stars!