Hotel Willow Grove dengan Tempat Letak Kereta

This was a great location, hotel was nice, and clean as well. The staff was very friendly, greeted with a smile.

The room was good except for the mini fridge was not seated properly. We never got to try the food because there were so many people and not enough staff. We went down after 8:00 AM and there was no regular coffee just decaf. There were 2 woman before us waiting for coffee. We got 1 cup of coffee and nothing else of our paid for breakfast. There was a large group of people outside on the patio talking loudly way past 11 PM!

We booked this hotel for my son’s wedding with a group rate & our family and friends booked 15 rooms. My son & his wife arranged and paid an additional $250 to keep the bar open till 1 am and we were told the outside courtyard and fire pits would be available for us. Immediately upon return to the hotel at 11pm, the manager informed us that the courtyard was closed. Every time anyone went out to the courtyard, he promptly told them they got noise complaints and insisted we leave & remain in the hotel lobby. This was very disappointing as it was a beautiful night and the guys wanted to smoke cigars and celebrate the marriage. Beside that, the venue was clean & the staff ( beside the manager) were very helpful and pleasant. If you pay extra for the courtyard, get it in writing! We will be requesting our $250 back!

Disappointing facility with friendly staff. Problems with a frequently flushing toilet were brought to front desk attention over our 3 night stay. The problem was never resolved. Our room was only ”cleaned” once during the stay, and we were left without toilet paper, tissues and drinking cups. The seating in the breakfast area is worn out and unappealing. We were partially compensated for the shortcomings, but would have preferred to pay the full price and avoid problems.