Hotel Dengan Gym di Bicol, Philippines

The hotel offers a free airport shuttle. Filipinos really have excellent taste in music! It was a delight listening to great music while enjoying the views of the distant volcano and street scenes. They even gave our child a bag of candy at check-in. If you need anything, just make a call, and a staff member will bring it very quickly. Regardless of whether you've finished them, the hotel replenishes the toiletries every day – very thoughtful. It's only a 50-peso tricycle ride to SM Mall. I also noticed they offer in-room massages and day tour bookings. We made a last-minute booking for a driver that morning, and he waited for quite a while since he was far away. I recommend booking the night before. The driver was incredibly attentive throughout our trip, always keeping an eye on us while we explored. We just walked around, and he'd follow closely in the car. I once hired a driver in Xinjiang, and they weren't nearly as attentive. This level of service is a first for me! It really makes me envy wealthy people, haha. My only regret is not booking a mountain view room, but you can still get beautiful volcano views from the rooftop bar's balcony and even from the parking lot. The water quality in Legazpi isn't great; the filter turned brown instantly when I turned on the tap. I recommend bringing a filtered showerhead. On our second night, the power went out nine times. Also, the breakfast wasn't very good.

I booked for 3 persons per room, with 2 breakfast so I was expecting to pay only for the additional breakfast of the extra person (no extra bedding requested), but was asked to pay for the full extra person with breakfast and no senior discount. I may have misunderstood, but the booking choices via Trip were also misleading (2person/room w/ 2 breakfast; 3persons/room w/ 2 breakfast; 3 persons/room w 3 breakfast; I chose the 2nd option). Room service took a very long time, more than the promised 45mins. One of the assigned rooms had a broken doorknob that wasn't fixed since it was on one of the connecting rooms.

Went there with family for a quarterly checkup of our son. Arrived in Naga early and I asked the hotel if we can check in early as line for the doctor's clinic was long and the waiting area was hot. They agreed with no additional charge. Our other kids got to rest while we were at the doctor's clinic.

If you're looking for a volcano view from your room's balcony and aren't too particular about quality, this place is a good choice, though it's already considered the best hotel in the area. Check-in is strictly at 2 PM; no early check-in, but you can store your luggage. Our corner room was quieter and had a better view. The hot water takes a very, very long time to come on. The bedding and mattress weren't very comfortable, and the bed felt quite small. For the price, the cleanliness is just average, comparable to a budget or mid-range guesthouse in China.

Had some issues with our stay, but I was truly impressed by how the staff handled it. The air conditioning wasn’t working properly in the middle of the night as I had hoped, I brought this attention to the front desk during the morning and I have to say, their response was quick and professional. They apologized for the inconvenience, and within a short time, they resolved the issue, fixed the problem and gave us free goods from the hotel.

Great experience overall. Very beautiful place specially the beach. I wasn't able to try the gym because we stayed just for an overnight stay to travel somewhere. The food we ordered is szechuan beef. It is so spicy, not a normal spicy, but inedible spicy. We tried to eat it because it's already there but it's really intolerable. Everything is a pleasant experience except that specific food.

We booked this hotel for 1 night stay in Legaspi City. Opun check in the receptionest ask for 300pesos as per hotel protocol I dont know for what but doesn't stated in the booking and we book two rooms so we paid 600 hundred pesos. The room for me is so clean the only problem is there is no lock on toilet, bidet is not working properly also the heater. But for someone looking for cheaper hotel this hotel is okay for only one night stay to relax overall is good for me.

Great stay, friendly staff, clean rooms and pretty good food.

This hotel doesn't meet international standards, likely due to very few foreign guests. The breakfast buffet is of Filipino standard. Cleanliness and amenities are mediocre for a hotel in this category. However, there's no alternative in Naga City! Overall, it's too expensive compared to Thailand.

The services was excellent the only downside i can say it the room amenity is not satisfactory and incomplete