Hotel berhampiran Cornish Library, Winnipeg

Meg gave my brother and I the best customer service I’ve ever seen in any hotel. He went above and beyond for us that I will be checking into the mainstay a lot more often. Good human beings like him deserve a raise. Given the touch patch we have been through and how tired we were. Words can’t explain the application for such understanding.

Hotel is difficult to get to with construction and the parking is not convenient. The area is a high crime location and it can be very uncomfortable around the area. Hotel was packed with people. We were informed many were staying because they were displaced, or coming from out of country. Which is completely fine, and only an issue for the sheer volume of people and families living long term in the building and in the small reception area. There was only 2 elevators working and one was broken for a while, there were long lines to access the elevator. Staff were obviously exhausted and mostly indifferent. There was security but the area and hotel did not feel secure. It was a very loud, cramped, hectic one night stay for us.

We stayed one night on a cross country driving trip. We didn’t experience all of the facilities but the room was great, very comfortable and had a great sleep. The front desk staff were so pleasant. We had a very minor issue with the room which was looked at immediately and fixed. The manager offered us complimentary breakfast for the inconvenience which was such a nice surprise and then had 2 follow up calls from front desk checking up on us. There was a big winter storm and we decided to eat in the hotel restaurant instead of venturing out again. I almost gave this review 4 stars because the dinner was disappointing and expensive. The main courses were a bit tasteless and had to be sent back to be reheated. But I knew it might be hit and miss before we went in so I decided to stick with my original 5 stars for the great hotel staff and a great sleep.

房間乾淨，空間也不小，環境安靜，前台是華人。酒店還有酒吧可以消遣，還有免費早餐，在motel裏性價比蠻高的了。唯一的問題是中央空調屋裡沒有開關，雙床房靠外面的床又有點直吹。所以睡的不好。希望店家重視這個問題。

Very clean and comfortable room with all mod cons - more spacious than most in this central location in a capital city and the price was very reasonable for all on offer. Excellent wi-fi, nice toiletries, great choice at breakfast. The staff were very helpful, organising our taxi and allowing us to stay in the room after check out time so we could freshen up before we left for the airport. The only issue we had about the stay was the noise from the street. The hotel is in an area near some fast food restaurants and bars. The first night of the stay we were awoken by someone blasting out music in the very early hours of the morning. The following morning the bin men woke us at 5am. Nothing the hotel can do about this but if you are considering this hotel and won't be out partying till the early hours yourself maybe ask for a room on a high floor facing away from the street.

This was an overnight, weekend leisure stay for a nearby event. Despite having never stayed here before, the location was very convenient and the website photos were encouraging. Booking was simple using the website and check in was pleasant. On entering the room, the temperature was noticeably hot. Uncomfortably hot. We assessed this was because of direct sunlight coming through the window so we closed the shade somewhat and beeped the temperature down on the thermostat. Due to our schedule, and not thinking it would be an issue, we left immediately and didn't advise the desk. On return later that evening, the room was still incredibly hot (~25-30C) despite the thermostat being set to 19C. We had another timeline to make but we advised the desk on leaving. We were told the room temperature was ”centrally controlled” and that it wasn't possible to change it. We were offered a change of room but this was impossible as we had to leave immediately. We were offered a fan which we accepted. On return to the room the 3rd time later that night, the temperature was ridiculously high and nearly unbearable; the vent was blowing hot. The fan was of little use as the window would not open so it simply circulated stale air. We also noticed the blinds would not fully close so early morning sunlight brought an abrupt end to an already terrible night's sleep. On check out, the person at the desk made no inquiry into the quality of our stay and we simply left the keys on the desk. I then had to call the hotel later for a copy of the receipt as one wasn't emailed. I stay in hotels 60+ nights/year and this was one of the worst for quality, value and customer service. I will not be returning.

It is a cool place to be.

Very clean, personable staff from Housekeeping to Maintenance to Booking/Courtesy Desk. I’m so impressed with this hotel that I recommend the staff get a raise or at least a nice perk of some kind. I have never stayed in a better hotel. I cannot rave about it enough. Everyone is so kind, helpful and smiling. We stayed in a room with a kitchenette but had food that needed the oven. Teresa even heated up our chicken! It’s too bad we live so far away as this would be the perfect place to stay on a regular basis. Kudos to all!

Tempat letak kereta percuma, memandu pada waktu malam terasa jauh dari bandar.

I booked a room at this location to have a night’s rest while driving across Canada. This hotel is conveniently located near the highway and food establishments. After a long day of driving we arrived at this hotel for the night. I found the bed had been made up; however clearly not changed. There were many hairs on the sheets and the bedspread. The gentleman working at the front desk came down to see it and immediately brought fresh linens. Changing the bed was the last thing I felt like doing after a day of driving. When I travel, I always bring cleaning wipes and do my own surface clean, especially since COVID. I was mortified to see how dirty the wipes were after wiping off the desk and counter. It was bad enough that I brought the wipes to the front desk to show the gentleman working. If it wasn’t for the apologies and pleasant demeanour of the gentleman working at the front desk I would have packed up and left. Unfortunately, someone not doing their job can reflect negatively on the whole establishment. I would highly recommend management doing regular checks. I do have to say once settled the bed was comfortable and the room was quiet. There is an odour of stale cigarette smoke, likely from people smoking outside the patio doors. All of the front staff were very pleasant. This was the first Choice Hotel that I was actually acknowledged as a Diamond member. I can’t speak about breakfast options as I was gone early. Would I stay again, no. The manager did reverse my charges for the inconvenience.