Hotel berhampiran Science Gallery at the Manitoba Museum, Winnipeg

The worst experience of my life. I am one of the Elite member with Wyndham. Last year had incident with one Days Inn hotel insects I complaint but no reply since then I moved to Hilton group. The reason I booked this hotel as I wanted to use my left over points before it expires. I booked 3 nights and it was confirmed booking which was also verified by Wyndham customer support and front office but when I arrived from hotel after day exhaustion from Toronto I was told due to Sales booking I don't have any room and they can't do anything I just have to wait. I arrived 11 pm and I took Days of to go for Hunting. Had to wake early but the Frint office had no idea what to do as it was not in their control. None of the management was there to support this matter. It was not knly me other 4-5 guests were also had this issue. After 10-15 min wait when I asked that they have to update me as I have to leave for hunt in 5 hrs I need a place to rest. I was told by the night staff that if I keep arguing they will call security and kick me out. That's what I deserve as being a Elite member customer. After 1 hr of struggle calling Wyndham head offices, a staff member offered me that he will get me a hotel in middle of downtown but they don't have car Park. I was not comfortable to accept then they given me finally a room after 1 hr which as you can see in pic with water leakage, paint issues. It's a Beautiful hotel no doubt but Trust me worst Management. They will not take as a guest instead a number give your room to other on favoritism or higher rates. Pls be aware if you don't want to mess your holidays. IT messed my hard earned holidays.

Meg gave my brother and I the best customer service I’ve ever seen in any hotel. He went above and beyond for us that I will be checking into the mainstay a lot more often. Good human beings like him deserve a raise. Given the touch patch we have been through and how tired we were. Words can’t explain the application for such understanding.

Very pleased - we stayed 2 nights before our flight and upon return from our vacation. We were away for 2 weeks and the vehicle parking was included with the room. Rooms and hotel were comfy and clean, shuttle to and from airport were quick and prompt. Very friendly staff, clean pool area and good breakfast selection which is also included. Will absolutely stay again.

Very clean and comfortable room with all mod cons - more spacious than most in this central location in a capital city and the price was very reasonable for all on offer. Excellent wi-fi, nice toiletries, great choice at breakfast. The staff were very helpful, organising our taxi and allowing us to stay in the room after check out time so we could freshen up before we left for the airport. The only issue we had about the stay was the noise from the street. The hotel is in an area near some fast food restaurants and bars. The first night of the stay we were awoken by someone blasting out music in the very early hours of the morning. The following morning the bin men woke us at 5am. Nothing the hotel can do about this but if you are considering this hotel and won't be out partying till the early hours yourself maybe ask for a room on a high floor facing away from the street.

Fantastic location? City bus stops right outside which could take you downtown Winnipeg for a shopping, or to restaurants. About 25 steps to the Winnipeg airport. Could not be a better location for travelers.

This was an overnight, weekend leisure stay for a nearby event. Despite having never stayed here before, the location was very convenient and the website photos were encouraging. Booking was simple using the website and check in was pleasant. On entering the room, the temperature was noticeably hot. Uncomfortably hot. We assessed this was because of direct sunlight coming through the window so we closed the shade somewhat and beeped the temperature down on the thermostat. Due to our schedule, and not thinking it would be an issue, we left immediately and didn't advise the desk. On return later that evening, the room was still incredibly hot (~25-30C) despite the thermostat being set to 19C. We had another timeline to make but we advised the desk on leaving. We were told the room temperature was ”centrally controlled” and that it wasn't possible to change it. We were offered a change of room but this was impossible as we had to leave immediately. We were offered a fan which we accepted. On return to the room the 3rd time later that night, the temperature was ridiculously high and nearly unbearable; the vent was blowing hot. The fan was of little use as the window would not open so it simply circulated stale air. We also noticed the blinds would not fully close so early morning sunlight brought an abrupt end to an already terrible night's sleep. On check out, the person at the desk made no inquiry into the quality of our stay and we simply left the keys on the desk. I then had to call the hotel later for a copy of the receipt as one wasn't emailed. I stay in hotels 60+ nights/year and this was one of the worst for quality, value and customer service. I will not be returning.

Hotel is difficult to get to with construction and the parking is not convenient. The area is a high crime location and it can be very uncomfortable around the area. Hotel was packed with people. We were informed many were staying because they were displaced, or coming from out of country. Which is completely fine, and only an issue for the sheer volume of people and families living long term in the building and in the small reception area. There was only 2 elevators working and one was broken for a while, there were long lines to access the elevator. Staff were obviously exhausted and mostly indifferent. There was security but the area and hotel did not feel secure. It was a very loud, cramped, hectic one night stay for us.

Very clean, personable staff from Housekeeping to Maintenance to Booking/Courtesy Desk. I’m so impressed with this hotel that I recommend the staff get a raise or at least a nice perk of some kind. I have never stayed in a better hotel. I cannot rave about it enough. Everyone is so kind, helpful and smiling. We stayed in a room with a kitchenette but had food that needed the oven. Teresa even heated up our chicken! It’s too bad we live so far away as this would be the perfect place to stay on a regular basis. Kudos to all!

Nikmati penginapan yang tenang dan santai di Holiday Inn - Airport West! Perkhidmatan yang mengalu-alukan dan mesra, bilik yang luas dan bersih, cadar sutera di atas katil king, dan kemudahan yang sangat baik di dalam bilik. Walaupun pandemik, kami dapat menggunakan kumpulan - proses pendaftaran yang cekap dan adil memberi kami masa 1 jam/hari (mungkin lebih). Sarapan kontinental tidak disertakan, tetapi lokasinya sangat baik dan kami boleh berjalan di seberang jalan dengan mudah untuk sushi & teh buih, piza, stik dan banyak lagi! Juga Kedai Ubat Pembeli dan Kedai Arak betul-betul di seberang jalan. Dan, jika anda ingin bersenam, hotel ini adalah berdekatan dengan Taman & Zoo Assiniboine yang indah!

I booked a room at this location to have a night’s rest while driving across Canada. This hotel is conveniently located near the highway and food establishments. After a long day of driving we arrived at this hotel for the night. I found the bed had been made up; however clearly not changed. There were many hairs on the sheets and the bedspread. The gentleman working at the front desk came down to see it and immediately brought fresh linens. Changing the bed was the last thing I felt like doing after a day of driving. When I travel, I always bring cleaning wipes and do my own surface clean, especially since COVID. I was mortified to see how dirty the wipes were after wiping off the desk and counter. It was bad enough that I brought the wipes to the front desk to show the gentleman working. If it wasn’t for the apologies and pleasant demeanour of the gentleman working at the front desk I would have packed up and left. Unfortunately, someone not doing their job can reflect negatively on the whole establishment. I would highly recommend management doing regular checks. I do have to say once settled the bed was comfortable and the room was quiet. There is an odour of stale cigarette smoke, likely from people smoking outside the patio doors. All of the front staff were very pleasant. This was the first Choice Hotel that I was actually acknowledged as a Diamond member. I can’t speak about breakfast options as I was gone early. Would I stay again, no. The manager did reverse my charges for the inconvenience.