Gwiazda Morza Resort Spa&Sport

Comfortable beds but there is no privacy in the room (door in the bathroom didn’t work and the acoustic is poor). The prices in the hotel info left in the room were different from reality :/ Nice swimming pool opened from 7:00 am. Two external jacuzzi but one of them didn’t work. Dinners were ok but everyday the breakfast was the same.

after 10pm a man entered my room, he had a card. I informed the hotel staff, they treated me indifferently. I ordered a king bed and received a small single bed. it was noisy all night from the train.

I booked comfort room online for over 300 euro per night. On the spot our comfort hotel room we found IKEA style kitchen apartment with freezer at headrest and legs beside the sink . Perfect view for parking lot beneath and noisy railway nearby.Nighmare came at night. Nearby restaurant was playing disco music on full till late night. Later some car alarms made noise in the middle of the night.Finally morning trains wake me up at six. Two sleepless nights were enough. Avoid this place if you need rest. For same money you can book 5 star palace Anantara in Spain.

GM has a great location, we just visited with friends and 5 kids for a winter half-term. They didnt bother to accommodate 3 rooms next to each other, despite making request upon booking through their web (I also called the hotel in order to highligt it), so that was a 1st big disadvantage (had to stay with my boy on sep floor); girl at check in point wasnt even pretending to care and feel sorry. Iwo-apparently a manager never bothered to greet any customers, staff members on lower positions were more welcoming and caring than him. Some of front desk staff doesnt bother to see you at all. Same for restaurant staff. You might end up waiting in front of the main bar in the lobby without anybody around who clearly sees you, being at least helpful in minimum to ask what you need (becuase they dont work in this department). Often Issues with cash payments as they dont have change at the start of the shift, missing stock so you cannot order what you want from the menu. Housekeeping ladies on the other hand were very polite, helpful and friendly and doing the hardest work of them all. Some pros: sauna facility, outdoor jacuzzis, kids entertainment, food in terms of quality and choice, however the pm dinner time shall be slightly extended as compare to breakfast (7:30-11am) was simply too short (5-7:30pm). The hotel is clean, nicely decorated, however the glass-walled bathrooms were in our case some kind of a disadvantage, even when you can cover them with courtains (one room was missing a courtain), its simply annoying to do so around the door evert time you want to stay private inside 😉 a big plus, as for me, was the fact of allowing dogs inside, but again sth to consider if you're not a fan and or allergic. Despite so many pets around the hotel was still impressively clean. But you'd expect that for the price as its not a cheap one. 4 stars BUT most of staff needs a proper training and get their attitude corrected as they dont match the level of hotel*, but without a proper manager around that's how it works..

Everything was . Delicious food breakfast and dinner too , clean rooms with comfortable beds, great pool with lovely sauna and outdoor jacuzzi . Very friendly atmosphere hotel with sea view! Highly recommend this place !

We booked the Gwiazda Morza Resort Spa & Sport for a few days of our holidays and we were very happy with our choice. The hotel is located next to the harbour and the only hotel at the beach side of the street. Also it is not far from the very touristic centre but just far enough to not be bothered with all the noise of that area. The hotel has 2 ways of parking, in the parking garage (PLN 50/day) or the open parking (PLN 35/day). Street parking in Wladyslawowo is paid as well. The hotel looks very new and has a pretty nice and warm atmosphere. Straight behind the reception is the bar with some nice seating spaces as well as direct access to a large balcony with very nice seating arrangements. When a bit chilly blankets are available to cover yourself. Everywhere we went the hotel looks very clean. Also the hotel has its own direct access to the beach with an own beach bar (which we did not visit so cannot judge this part of the hotel however from the outside it looks very nice). The room we had was at the forest/park side of the hotel which was comfortable as one hears the sounds of the waves and the wind through the trees, very relaxing. Room was spacious with everything one needs, incl. a free safe. The bathroom is big enough with a pretty big and good shower. The beds and pillows were very comfortable as well. The bathroom is fully of glass however for more private moments one can pull a curtain in front of all sides so give one the required privacy. Maybe a few more hangers would be welcome to hang clothing but we had enough as we only were there a few days. Please note that with rooms at the street side one may be bothered by the regular trains passing by, not that much the noise of the trains themselves but rather the noise of their horns which they frequently use while passing through the city. The breakfast is extensive with enough choice for everyone, really a very nice choice. We enjoyed our breakfasts. One small remark would be that when there are a lot of guests there tends to be a queue for the only coffee machine, in our opinion they should think of installing a second one, especially in busy periods. Tables and chairs were immediately cleaned/disinfected after people left their tables. We also used the restaurant of the hotel and after the first meal there we decided to simply eat there all the time. Very nice and interesting menu, good (local) beers, wines and lemonades besides all other stronger alcohols and cocktails on their menu. The food we got served every time we went there was simply very tasty and nicely presented. Wait staff very friendly and attentive, it was a pleasure spending time there. In relation to the staff we have to say that all staff from the breakfast, bar, reception, spa and sport areas were very friendly, attentive and willing to help when needed as were the cleaning staff. There is a clear understanding of what customer satisfaction means! SPOT ON! My partner followed some sport activities an

I booked two treatments. However, since I wasn't a hotel guest, I was refused to use the facilities. If I wanted to go to the beauty salon, I would. Expected from guest to pay 500zl and to be refused to use the swimming facilities was very dissapointing. Very low standards and poor customer care. I don't recommend.

The front desk staff was fantastic. Overall the rest staff were super helpful. Parking was simple and the location of the hotel with woods and the beach was great. It would be nice if the booking system allowed one to choose a city or woods/sea facing rooms.

Hotel godny polecenia ! Wypad weekendowy, obsługa na recepcji uśmiechnięta i życzliwa, menager hotelu Pan Iwo Wanowski pełen profesjonalizm, służy poradą i pomocą w każdej chwili, sympatyczne podejście do klienta, wsłuchujący się w jego opinie o hotelu i spełniający jego życzenia w miarę możliwości. Barman Pan Łukasz odpowiedni człowiek na tym miejscu, fachowo doradza w kwesti wina i drinków. Jedzenie przepyszne, zwłaszcza , sałatki i śledzie w różnej postaci. Sernik palce lizać. Odzielona strefa jedzeniowa tylko dla dorosłych. Jeden z najlepszych hoteli w okolicy Trójmiasta.