Hotel Xi＇an dengan Bar

My wife and I decided to visit Xi'an for her birthday from November 30th to December 4th, 2023, and we chose to stay at the Grand Hyatt Xi'an during that time. In short, it is an exceptional hotel, offering super delicious breakfast with a wide variety of both Western and Chinese dishes. The staff is incredibly friendly and accommodating. For examples, the gentleman in the front door of the hotel always welcomed us with very beautiful smile, the lady who took care of our room every day, displaying meticulous attention to detail that never failed to surprise us. The employees at the Italian restaurant were exceptionally kind, going above and beyond to provide extraordinary care and respect. When they discovered it was my wife's birthday, they surprised us with a small cake, decorated our table with balloons, and even offered us complimentary cocktails. Furthermore, the staff in the Lounge went out of their way to help me arrange a surprise birthday cake for my wife. They decorated the table with great care and passion, and even presented her with a thoughtful gift and a postcard, sharing their kind wishes with us. I almost forgot to mention that they also surprised me by offering a birthday cake when I was in my room. So, we ended up with three birthday cakes in one night that gave us the opportunity to share our joy and share a slice of happiness with the incredible staff. These are just some examples of their great team of their staff. Without doubt, I would highly recommend this hotel if you are planning to visit Xi'an.

First trip to Xi An and I am so glad that I booked Sheraton as for my stay here! The room is fully equipped with all the things that we need. Location wise, it is very convenient with an underground train station just next to it. Scenic spots are also just down the road! Will definitely recommend Sheraton to others.

Everyone was kind and very helpful. Check in went smoothly. The staff brought our luggage to your room without any problems. There was a short clothe line in the stand up shower for light laundry. We enjoyed the afternoon teas at the lobby. Breakfast had the lobby was amazing. It had a wide range of items on the menu, ranging from noodle soups to some western menu. There are two restaurants and one closes on Sunday. It is within 30mins walk to the bell town and not too far from the Xi’an City wall. If you drive there is garage underneath the hotel. The hotel is surrounded by restaurants, tiny to large seatings, with either indoor or outdoor tables. We ended up with take out from a smaller restaurants on both nights we were there.

Apabila saya mendaftar masuk, saya diberitahu bahawa lantai bilik yang saya tempah pada asalnya tidak begitu baik, dan mereka menaik taraf saya kepada bilik. Ia adalah penginapan yang sempurna. Di samping kebersihan dan lokasi, saya biasanya melihat dua aspek apabila memilih hotel: kekayaan bufet sarapan pagi, dan saiz kolam renang. Seperti yang berlaku, yang ini sesuai untuk mereka semua. Pengalaman penginapan yang sangat selesa, saya akan tinggal di sini lagi pada masa akan datang.

Great service, staff were very accommodating and gave great suggestions for things to visit and what times are best to visit. The location is directly beside a metro station and very close to lots of tourist areas making it a great place to staff. Lots of great food places nearby aswell.

It is a wonderful option to stay in XiAn. The staff was super friendly and gentle. They helped us to resolve all our doubts and to get a couple of taxis to get to the train station and airport on time. The room was spacious, clean and comfortable. Breakfast is served from 6:00 with very good Chinese and Western menu options. Definitely a place to return to. P.s Just don't confuse it with another Mercure that is about 500 meters away and is from the same hotel operator.

Everything worked nicely! Ibis is rather simple, but it has everything you need, and the price is good. Staff were friendly. No problems at all. There's a Metro station not too far from it. It's not a top location, but you can reach all the sights by public transport. Breakfast is also fine, a mix of Chinese and Western food. There's no coffee at breakfast, but you can get coffee for free at the reception and take it with you.

This place was beautiful and not your cookie cutter upscale room decor. The traditional Chinese touches in furniture and tea set were so nice and added to our enjoyment immensely. I had 2 kids/tweens with me and our 1bed suite setup had a sleepable couch so the kids fought less 😅 We could see the top of Big pagoda from our window too

We had a fantastic time. Traveling with 2 kids under 10 and not speaking Chinese can be challenging but the staff were very helpful and gave lots of advice around how to navigate the metro and where to get the girls dressed up in traditional Chinese clothing. We ended up extending our stay by another night. Very convenient location.

I had a wonderful stay at this hotel! The location is incredibly convenient for both business guests and tourists who rely on the expressway system to explore local hotspots. Their service template at the front desk and throughout the entire staff is top-notch; everyone is exceptionally polite and friendly. The rooms are impeccably clean and maintained to a high standard, which made my stay even more comfortable. The buffet breakfast is nothing short of amazing, offering a delightful blend of continental and Chinese cuisine, along with a wide array of delicious local specialties. My son was particularly impressed with the classic, warm hospitality that this hotel exemplifies. It truly made our stay memorable!