Hotel Dengan spa di Zhejiang, China

Останавливались здесь вдвоём на несколько дней, и в целом остались очень довольны. Начну с плюсов: обслуживание на высоком уровне — персонал приветливый, быстро реагирует на просьбы, по запросу принесли дополнительные полотенца и подушки. Номер чистый, убирали каждый день, постельное бельё свежее. В ресторане приятно удивило разнообразие блюд: на завтрак были и сытные варианты (омлет, бекон, каши), и лёгкие (йогурты, свежие фрукты). Ужины тоже вкусные, порции большие. Отдельное спасибо за состояние территории — бассейн чистый, лежаки свободные, зелено и ухоженно. Из мелких минусов: иногда слышимость между номерами, и Wi-Fi в дальнем корпусе ловил чуть хуже, но это не критично. Для пары — отличный вариант, соотношение цены и качества радует. Вернулись бы сюда снова. Рекомендуем!

Nice hotel with a very good service..I would like to give compliment to Om Kumar who provide very good service to us..Breakfast has a wide variety and good combination of western and Chinese foods..only downside abt this hotel is the location which is quite far from the metro station. Walking to West Lake is also very far and around 40 minutes..not like what was mentioned around 20 minutes..

Hotel ini betul-betul di pintu masuk kereta bawah tanah Lokasinya hebat dan sangat mudah! Kemudahan: Hotel ini dibuka tahun lepas. Kemudahan bilik ini dilengkapi dengan tandas pintar, TV projektor, peti sejuk, tab mandi, dan lain-lain, serta meja solek dan sofa untuk kami Biliknya besar dan pengalamannya sangat hebat! Kebersihan: Keadaan kebersihan sangat baik, ibu saudara melakukan kebersihan tepat pada masanya, dan bekalan pergigian, air mineral, dan uncang teh yang disediakan di dalam bilik diisi semula tepat pada masanya! Perkhidmatan: Perkhidmatannya juga sangat baik. Meja penyambut tetamu sangat bersemangat Sebarang masalah diselesaikan tepat pada masanya. Mereka juga memberi kami sarapan pagi ***a Barat. Kualitinya juga sangat bagus. Secara keseluruhan, harga di luar jangkaan Dengan standard dan perkhidmatan hotel lima bintang, saya pasti akan menempah di sini lain kali saya datang ke Hangzhou!

Special thanks to Hans at front office, he’s a very professional manager, his English is very fluent and even Japanese and Cantonese. Through our conversation, I learned that he had worked at several upscale hotels,including the Grand Hyatt and Alila. He knows a lot about tourist attractions in Haining. The service throughout the hotel was excellent, breakfast is also plentiful.👍

一次無可挑剔的完美入住體驗！ 這次選擇入住真的是太明智了！從踏入大堂的那一刻起，就感受到了滿滿的驚喜與舒適，完全超出了我的預期，必須給個大大的五星好評！ 關於環境：酒店的位置非常優越，距離世貿步行衹需幾分鐘，出行極其便利。雖然地處繁華地段，但房間的隔音效果做得非常好，晚上休息時十分安靜。大堂的設計極具宋代感，房間寬敞明亮，房間內的衞生打掃得一塵不染，床品柔軟親膚，讓人一夜好眠。 關於服務：這絕對是我住過服務最貼心的酒店之一！前台的工作人員非常熱情專業，辦理入住高效迅速，還主動問詢是否要夜宵 ️ 關於餐飲：酒店的早餐種類還算豐富，中西式餐點應有盡有，食材新鮮，味道也很棒。味道令人驚艷，每天早上的用餐時光都成了一種享受。 總的來説，無論是硬件設施還是軟件服務，都做到了極致。性價比超高，下次來出差或旅遊，這裏依然是我的首選！強烈推薦給每一位對住宿品質有要求的朋友！

An amazing hotel. They really took care of us right from the checkin. Rooms were so luxurious. Absolutely fabulous hotel. Breakfast spread was so good. I could eat everything. All the staff spoke good english. I did not expect this from a small city in China. All 5stars to this 5star hotel.

The rooms were a little older than in the pictures. Loved the service and location. It was always clean and tidy in our room when we came back to the room. In overall a very good stay.

這次來龍遊玩，選這家酒店真的選對了！ 位置特別好，出門逛街、吃飯都方便，離大潤發、東方商廈很近，去龍遊石窟、民居苑這些景點也很方便，出行超省心。 房間乾淨整潔，床睡得很舒服，整體裝修很有格調，能看出來是用心設計過的。 設施齊全，住着很舒心，前台服務也熱情周到，辦理入住退房都很快。

As a traveler who often stays in hotels, I have always felt that a good hotel is not only comfortable hardware, but also hidden in the details of dealing with people. This stay truly made me feel what it means to be at home and cared for, so I must write this heartfelt review and sincerely recommend it to every traveler. Originally, I stayed in other hotels, the room without windows was depressing, the air was hot and not permeable, and I slept very poorly all night, and I was tired and irritable the next day. I immediately decided to change the hotel when I couldn't adapt to it. After comparing it on Ctrip, I decided to choose this hotel. I was looking forward to having a comfortable and pleasant stay. When I arrived at the hotel, I booked an elegant twin room, but since I prefer a king-size bed, I asked the front desk staff for a room change. I originally just casually communicated my request, but I didn't expect the hotel staff to be so gentle and patient throughout the process, with no sign of impatience at all. When I learned that I wanted to see the property in person to choose, the staff immediately put down their work and accompanied me to view several large bed rooms, carefully explaining the layout, lighting and living advantages of each room, allowing me to compare and choose slowly, without any hurry or perfunctoriness. After comparing and contrasting, I finally decided on room 9005, but unfortunately, the room had not been cleaned yet, so I couldn't move in immediately. I thought I would have to drag my luggage and wait boringly, but I didn't expect the hotel's thoughtful arrangement, which directly swept away the irritation of my journey. After I made it clear that I was willing to wait, the front desk took the initiative to help me store all my luggage for free, and kindly reminded me that I could go out and have fun without being burdened by my luggage, freeing my hands and relaxing my mind and body. What touched me most was that the staff took care of me all the time. After the room was cleaned, they informed me on WeChat at the first time and helped me to send the luggage directly to the room, so I didn't have to go back to the front desk. From accompanying to view houses, patiently waiting, luggage storage, to real-time progress synchronization, luggage delivery to the door, every link is thought to be extremely thoughtful, the whole process is gentle and meticulous, the service is in place, and there is no omission. When I am away from home, I am most afraid of encountering a situation where I am treated coldly and my requests are ignored, but this hotel, with the most sincere attitude and the warmest service, smoothed out all my previous unpleasant stays. There are no exaggerated gimmicks, no deliberate flattery, only genuine details that care about guests, which makes me feel full of warmth and respect when I am alone. I am truly grateful to all the staff for their attentive service, and this stay has completely changed my perception of travel accommodations. The room is comfortable and tidy, and the service is warm and perfect. Whether it is the front desk or the logistics staff, they all show professionalism and quality. In the future, when I come to this place again, it will definitely be my first choice for accommodation, and I sincerely recommend it to all friends who seek comfortable accommodation and value the quality of service. Choose this place, and you will not be disappointed! I wish the hotel business will be better and better, and I also wish every staff member will have a smooth job and be able to warm more travelers in the future.

這次入住體驗超棒！。房間乾淨整潔，採光很好，床品柔軟舒適，讓人一夜好眠。 工作人員服務熱情周到，從入住辦理到退房都很貼心，還主動幫我們搬運行李。早餐種類豐富，中西式都有，味道也很不錯。 酒店設施維護得很好，健身房和洗衣房都很實用。整體性價比很高，下次來這裏還會選擇這家酒店，推薦給大家！