Wyndham Grand Xiamen Haicang

Ulasan Wyndham Grand Xiamen Haicang

Wyndham Grand Xiamen Haicang

No.88 Songyu East Road, Haicang District, Xiamen, Fujian, 361026, ChinaLihat Butiran Hotel
Wyndham Grand Xiamen Haicang
Wyndham Grand Xiamen HaicangWyndham Grand Xiamen HaicangWyndham Grand Xiamen Haicang
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4.7/5
Cemerlang
3305 ulasan
Ulasan yang disahkan
Persekitaran4.7
Kemudahan4.7
Perkhidmatan4.7
Kebersihan4.8
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Penyambut tetamu yang peramah(420)
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Kolam renang yang bagus(40)
Bufet yang lazat(40)
Ulasan kurang baik(60)
Platinum Giude
Executive Sea-View Double Bed Room (Sea-View Balcony, High Floor)
Menginap pada Feb 2024
Solo
107 ulasan
3.7/5
Disiarkan pada 9 Apr 2024
In the end, the hotel provided me a dessert that I originally should have given me, and I felt a little better. ---♡♡♡ A hotel that keeps saying it can't be done. Since the lounge was under construction, I heard that lounge benefits were available at the cafe on the first floor, so I made a reservation. When I arrived at the hotel, I was told number 3 that they couldn't do anything because the lounge was under construction. They gave me the key and told me I could go up, so I asked them if they had forgotten anything, and they answered no. When I showed them the hotel reservation conditions, they gave me a name tag and two snacks as a special gift. In the end, I went out to eat, and when I asked again, it turned out that I had given the wrong answer. They say they can give you cake, fruit, and coffee just within three hours. I'm full, but it's amazing. The weather was 30 degrees and the swimming pool was under construction so I couldn't use it.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest，We are delighted that you arrived in this beautiful city and chosen to stay with us at Wyndham Grand Xiamen Haicang. Hotel Lobby Lounge is exclusively reserved for our Executive Floor guest，We are delighted to provide personalized service to make your stay with us inspired. The opening hours are from 10:00 to 21:00，afternoon tea service and all day soft drink，coffer and tea service. I apologize for not being able to provide you with a perfect stay. We are sorry for the service problem of the front desk staff you mentioned. Please believe that this is not our usual service standards and requirements. We will further enhance and improve our service details, and strive to provide guests with thoughtful and intimate service experience. Due to the large temperature difference in Xiamen recently, the swimming pool will be open normally in May. We are very sorry for the inconvenience and trouble. I hope you can choose our hotel again, so that we can have the opportunity to serve you again. Thank you again for your feedback and look forward to seeing you again. Cordial greetings from the hotel
A.R.
Bilik Katil Saiz Queen Deluxe Pemandangan Bandar
Menginap pada Apr 2024
Bisnes
40 ulasan
3.5/5
Disiarkan pada 16 Mei 2024
Good breakfast. Nice views. some equipment are old. TV is small and quality of the channels are not good. No smart toilet and no minibar.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Ms. / Mr. _TXXXhrn1ihf****, welcome to Wyndham Grand Xiamen Haicang and review! We are honored to hear of your approval of the hotel environment and the breakfast buffet. Since its opening, the hotel has paid great attention to the maintenance and maintenance of facilities and equipment, and the 55-inch TV in the room has 47 domestic and foreign channels for you to choose. Due to the room type, only the minibar is available in the suite, we are sorry that we did not bring you a perfect stay experience. We are very sorry for the inconvenience and trouble. We sincerely look forward to your giving us the opportunity to serve you again.The hotel has always upheld the Wyndham Supreme "always treat with warmth" brand commitment, committed to let customers feel life, enjoy comfort, and strive to provide attentive service. Looking forward to meeting you again. Wyndham Grand Xiamen Haicang
Yulee0715
Suite Premier
Menginap pada Mac 2023
Pasangan
8 ulasan
4.7/5
Menakjubkan
Disiarkan pada 6 Apr 2023
Wyndham Grand Hotel is a bit far out but it's really peaceful and quiet for families that need some rest and to catch up on their sleep! The staffs were so friendly and helpful for a request I've asked for and accommodated my every needs! We were welcomed with small gifts and free afternoon high tea that is part of our room package!
Terjemah
Jawapan daripada Pihak Penginapan: Thank you very much for your staying with us and we hope you are well. It is highly appreciated for your acknowledge and recognition, definitely it will be shared within our team to have them motivated and encouraged for providing better customer service.We look forward to your visiting again in the upcoming future.
Irene
Bilik pemandangan laut deluxe(Katil King)
Menginap pada Dis 2022
Solo
11 ulasan
4.5/5
Hebat
Disiarkan pada 21 Jan 2023
Amazing room, sea view even from bathroom. The help from Lydia and Peter in English made my stay even more comfortable. Thank you both ❤️ The service was great and quick. Breakfast was rich with warm and cold options. Plenty of fruit choices. I would advise to add cheese to the menu.
Terjemah
Jawapan daripada Pihak Penginapan: 世界上有兩句話最浪漫動人，第一句是"我愛你"，第二句是"你家酒店真好"，感謝您在百忙之中分享您的入住體驗，也謝謝您對我們的鼓勵和肯定 ，小温會和小夥伴們繼續努力，為您和其他客人提供更好的服務，總以温情相待！真誠地期待您再次光臨，祝您生活愉快！
Rittzz
Suite Premier
Menginap pada Jun 2023
Bisnes
45 ulasan
5.0/5
Luar Biasa
Disiarkan pada 19 Jul 2023
We had a wonderful few days stay. The receptionist (Tina) provided us with a room with a nicer view of the bay. Unfortunately, executive benefits are not what they used to be. Trip and the guide in the room still show the full range, but in many cases this is outdated information. Nevertheless, the hospitality is particularly high in this hotel. Special thanks also to the cleaning lady. Very alert to clean the room during breakfast and to provide plenty of extra water.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your recent stay at Wyndham Grand Xiamen Haicang. I am glad to hear that you enjoyed your stay. Thanks for taking the time to write your heartfelt review. and I hope to see you again soon.
Pengguna Tetamu
Suite Keluarga Pemandangan Laut Deluxe
Menginap pada Okt 2023
Bisnes
4 ulasan
4.2/5
Sangat Baik
Disiarkan pada 20 Jan 2024
Sound proof need to improve.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you for you taking time to write down the comments for us, the hotel senior management will pay close attention on the service quality and service efficiency and lead the whole team to create the warm stay experience for every guest. Wish to see you with us very soon and hope you that every thing goes success in new year
Shackay
Bilik Twin Deluxe Pemandangan Bandar
Menginap pada Apr 2024
Bisnes
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 18 Mei 2024
lucky
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的Shackay女士/先生，感謝您光臨廈門海旅温德姆至尊酒店，十分開心您對酒店位置、設施、衞生及員工服務的認可，已向前台lucky同事表達您的讚賞。得知您在這都市綠洲中度過了一段美好的温德姆至尊之旅，我們倍感榮幸。期待與您再次相遇！順頌時祺 廈門海旅温德姆至尊酒店
RXu
Bilik Katil Saiz Queen Deluxe Pemandangan Bandar
Menginap pada Feb 2023
Bisnes
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Mac 2023
Umi Chen is good
Terjemah
Jawapan daripada Pihak Penginapan: Again gorgeous words are not as good as your praise to the real, to the natural, to the cordial, welcome you home next time, I wish you good luck.
Shiori-
Bilik pemandangan laut deluxe(Katil King)
Menginap pada Jan 2025
Melancong bersama rakan
35 ulasan
4.8/5
Menakjubkan
Disiarkan pada 20 Feb 2025
健身的朋友們千萬不要錯過這個酒店，健身房是對外開放的，超級超級大！ 海景房夜景挺不錯的，白天景色一般，樓下在施工，天氣好的話可以直接在房間看日出。 衞生間很大很寬敞，浴缸單獨配了電視機，一直以為是鏡子呢！ 早餐的話環境很好～但是吃的soso，四星水平吧！ 距離碼頭很近，但周圍沒什麼吃的，但是到中山路步行街要30分鐘車程。
Terjemah
6/14
Jawapan daripada Pihak Penginapan: 尊敬的Shiori-女士/先生，【一線旖旎海景】來自廈門海旅温德姆至尊酒店的問候。感謝您對我們酒店健身房和海景房的評價。我們非常高興聽到您喜歡我們的健身房設施和海景房的夜景。我們理解施工可能會對您的日間景觀體驗造成一定影響，對此我們深表歉意，並會盡力減少對賓客的影響。關於早餐的口味可能沒有完全達到您的期望，酒店會認真考慮您的反饋，努力提升我們的餐飲服務。我們始終致力於為賓客提供舒適和現代的住宿環境，以及便捷的地理位置。我們期待您的再次光臨，讓我們有機會再次為您提供優質的服務和美麗的景色。願您的每一天，都如海風般自由，如海浪般歡暢。順頌時祺 廈門海旅温德姆至尊酒店
Pengguna Tetamu
Bilik Katil Saiz Queen Deluxe Pemandangan Bandar
Menginap pada Jan 2025
Keluarga
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 27 Feb 2025
帶小朋友出來玩的，剛好要到海滄找親戚，看中這家酒店有小童樂園，酒店非常舒適，工作人員也很nice，對小朋友非常友好。定的是城景房，前廳小德還給升級了行政海景房，視野好多了。服務很不錯，唯一的bug是外賣不能送上樓也沒有機器人服務。其他都很nice
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的M258881****女士/先生，【打卡鼓浪嶼超便捷】感謝您對廈門海旅温德姆至尊酒店的喜愛及推薦，收穫了您對酒店良好的印象和入住體驗是我們全體同仁的榮幸，小温真的十分開心，這證明我們的工作的誠意和效率都得到了客人的肯定！酒店坐落於美麗的海滄灣，可遠眺鼓浪嶼，瞰海天一色，步行即達靜謐沙灘。酒店距離嵩嶼客運碼頭僅相距500米，乘船至鼓浪嶼僅需15分鐘，是遊客出入鼓浪嶼最便捷的門户。期待與您再次相遇！ 順頌時祺 廈門海旅温德姆至尊酒店
Mingrizhixixi
Bilik pemandangan laut deluxe(Katil King)
Menginap pada Feb 2025
Bisnes
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Mac 2025
剛開業的時候就來吃過自助餐，口罩期間也住，現在住依舊服務一流，親切。景觀無敵，眺望鼓浪嶼和輪渡，鼓浪嶼碼頭就在樓下對面。叫外賣也可以機器人送到房間。還是很完美
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的明日之西西女士/先生，【超大觀景陽台】您的誇獎小温收到嘍~眾裏尋他千百度，驀然回首，驚喜地發現了您的暖心好評，非常開心得到您對酒店環境及服務等各方面的滿意，短暫的停留，滿滿的回憶，希望此次的入住經歷能為您的廈門之行添上濃墨重彩的一筆。如您在入住期間有任何需求或建議，歡迎隨時向我們提出。期待與您再次相遇哦！順頌時祺 廈門海旅温德姆至尊酒店
Tony6663
Suite Keluarga Pemandangan Laut Deluxe
Menginap pada Jan 2025
Keluarga
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Feb 2025
這次來廈門玩，選擇了海滄的温德姆至尊酒店，之前已經多次入住温德姆，酒店品質非常不錯，這次帶了長輩一起入住入住，房間舒適温馨，隔音效果良好。酒店的員工都很熱情周到，特別是我們的管家July非常貼心，有什麼都很迅速幫我們解決，下次還會再來入住～
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的Tony6663女士/先生，【打卡鼓浪嶼超便捷】您的誇獎小温收到嘍~眾裏尋他千百度，驀然回首，驚喜地發現了您的五星好評，非常開心得到您對酒店環境及服務等各方面的滿意，已向前台July同事表達您的讚賞。短暫的停留，滿滿的回憶，希望此次的入住經歷能為您的廈門之行添上濃墨重彩的一筆。期待與您再次相遇哦！順頌時祺 廈門海旅温德姆至尊酒店
Pengguna Tetamu
Bilik pemandangan laut deluxe(Katil King)
Menginap pada Jan 2025
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 19 Feb 2025
來一場説走就走的旅行，入住了這家酒店，體驗超棒！ 房間視野堪稱一絕，拉開窗簾就是遼闊的海景，城市天際線與碧海藍天相映成趣，心情瞬間被治癒。房間佈置温馨又舒適，還有可愛的小童帳篷和小玩具，帶娃出行也毫無壓力。 浴室給了我大大的驚喜，乾淨整潔，設施高端。超大的浴缸讓我能盡情放鬆，洗去一天的疲憊。燈光和鏡子的設計也很貼心，氛圍感拉滿。 這次入住體驗極佳，無論是風景、房間設施還是細節服務都無可挑剔，下次還來！
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的M24055****女士/先生，【一線旖旎海景】哇！看到您這麼喜歡這次的入住體驗，小温真的開心得不得了！您説這是一場“説走就走的旅行”，小温覺得，能成為您旅途中的一部分，真的超級幸運呢！拉開窗簾就是碧海藍天，心情瞬間被治癒——這樣的描述簡直太美了，小温都能想象到您站在窗邊欣賞風景時那種放鬆的樣子！聽説您特別喜歡房間的佈置，尤其是小童帳篷和小玩具，小温也替小朋友們開心！帶娃出行真的不容易，但我們一直希望能讓每一位家庭成員都住得舒心、玩得開心～還有浴室的超大浴缸和貼心設計，能讓您洗去疲憊，小温也覺得特別滿足！您的誇獎真的讓我們心裏暖暖的，特別是您説“下次還來”，小温已經開始期待啦！下次您來，小温一定幫您準備好最美的海景房，再偷偷加點小驚喜，嘿嘿～願您的每一天，都如海風般自由，如海浪般歡暢。順頌時祺 廈門海旅温德姆至尊酒店
Pengguna Tetamu
Bilik Superior 2-katil
Menginap pada Jan 2025
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 18 Feb 2025
本次是第二次入住，酒店位置很好，可以俯瞰海景和海滄大橋，出門不遠就是嵩嶼碼頭，去鼓浪嶼和第一碼頭都很便利。酒店設施和服務都很滿意，特別是前台的接待和諮詢服務都能熱情反饋並及時幫解決問題。酒店早餐也很豐富，本次入住體驗值得推薦！
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的M275776****女士/先生，【一線旖旎海景】得知您再次選擇了我們，彷彿一陣温柔的晚風拂過心頭，暖意融融。您筆下描繪的海景與海滄大橋的壯麗，彷彿一幅畫卷在我們眼前徐徐展開，而您，正是這幅畫中最動人的風景。前台的Pinky笑容如晨曦般温暖，服務如清泉般細膩。您的讚美，我會如傳遞一封情書般，鄭重地交到她的手中，讓她知道她的用心被您温柔地收藏。早餐的豐盛，是我們對您一天美好的祝願。每一道菜餚，都承載着廚師們對美味的執着與熱愛，期待下次為您帶來更多舌尖上的驚喜。您的推薦，如同夜空中最亮的星，照亮我們前行的路。我們心懷感激，期待與您的第三次相遇，願每一次重逢，都如初見般美好。願您的每一天，都如海風般自由，如海浪般歡暢。順頌時祺 廈門海旅温德姆至尊酒店
Pengguna Tetamu
Bilik pemandangan laut deluxe(Katil King)
Menginap pada Jan 2025
Pasangan
14 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Feb 2025
酒店挺大的，電梯廳、廊道都挺好的，房間挺安靜的，環境佈置挺舒服的，雖説也是開業多年了，但整個房間不會陳舊。旁邊就是海滄大道，風景很好，騎車一行很舒服～十分鐘能到嵩嶼碼頭去鼓浪嶼。 服務：辦理入住貼心贈送菊花飲，還暖暖的。衝著海景房選的温德姆，第一間房間沒有全海景提出了更換要求，貼心幫忙更換了，有心了～ 海景風景很好，直望鼓浪嶼跟廈門島。美中不足就是遇上大雨天氣景美看成，下次還想再去打卡！
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的_WeChat220275****女士/先生，【一線旖旎海景】我們由衷地感謝您對酒店的細緻評價和高度讚賞。得知您在酒店的每一個細節都感受到了舒適與愜意，從寬敞的電梯廳、寧靜的廊道到精心佈置的房間，都為您帶來了賓至如歸的體驗，我們感到無比欣慰。海滄大道的迷人風景和便捷的地理位置，確實為您的騎行之旅增添了無限樂趣，而距離嵩嶼碼頭僅十分鐘的路程，更是為您的鼓浪嶼之行提供了極大的便利。我們特別高興聽到您對服務的認可，無論是辦理入住時的温馨菊花飲，還是對房間更換要求的積極響應，都體現了我們團隊的專業與熱情。海景房直望鼓浪嶼與廈門島的壯麗景色，無疑是您旅途中的一大亮點。雖然天公不作美，大雨影響了您的觀景計劃，但我們相信，這將為您下次的光臨留下更多期待。我們期待着您的再次蒞臨，讓我們有機會再次為您展現酒店的獨特魅力，併為您提供更加完美的服務體驗。順頌時祺 廈門海旅温德姆至尊酒店