Xiamen Liuyuan Smart Hotel (Near Zhongshan Road Railway Station)

Customer service was excellent. Front desk staff was very friendly and helpful. They could also wash your clothes for free if you needed it. Hot water was very good, and the room was clean. There were some additional bottles of water available in case you finished your 2 bottles which were provided in the room. The location was very convenient. I took BRT from airport and got off at Douxi Rd and then walked less than 10 minutes to get to the hotel. There were a lot of eateries and 2 super markets along the street. I recommend this hotel.

At first glance the hotel looked fine, the reception looked bright and well presented but that’s where the good feelings ended. I wasn’t expecting a lot but really what I received was below that level, much below the most basic of standards. The walls were marked and dirty, the mattress possessed not a single shred of comfort. After explaining my issue with the guy from reception, they were so kind to switch my room and later found a second mattress protector had been put on to the bed in my room. This was because I spoke Chinese and persisted that the empty rooms had not yet been checked into. They were quick to change this and I appreciated that. I understand that the pandemic has been a shocking time for those who are in the hotel business but this property needs a complete overhaul. I had no fault with the staff but the management would do well to make the rooms more comfortable, the staff don’t deserve disgruntled customers.

Great place and good value

Everything was fine

前台小哥態度很高，入住 退房都幫忙拿行李，要一些一次性用具也很慷慨，店裡氛圍很好，很多玫瑰花，店位置很好，離高鐵站和碼頭很近，離中山路步行街也很近，還貼心地給了遊玩手冊

這個酒店默認四個評價我雖然給了滿分，就是因為離開後的時候有一份小禮物和前台的小姐姐，帥哥們都非常熱情的態度。還有就是離中山路步行街不是太遠，如果平時有做運動的話，隨時走過去都行。但是呢，酒店需要提高的地方實在太多了，第一，隔音不行，隔壁搞什麼都知道。第二，衞生間的設備真的值一星，乾濕不分離，設備老化得一塌糊塗。第三，我其實不是挑三揀四的人，但床墊真的一言難盡。 誠心建議店主真的要把設施升級升級了。

首先酒店沒有電梯，設施很陳舊，布藝沙發上有不明痕跡，與酒店宣傳圖片相差十萬八千里。真實圖片大家自行觀看。

老闆娘和工作人員都非常好，態度都很熱情還會提供旅遊攻略和美食位置，房間也很乾凈整潔

公司同事幫忙訂的酒店，第一次入住，感覺酒店的管理水平很高，全智能化，一部手機就能操控，很方便。房間很整潔、温馨，人流量大，基本客滿，但是很安靜，交通也很方便，很適合居住，下次出差還來住。感謝前台小姐姐、小哥哥熱忱的服務和燦爛的笑容！