Xitang Lightyear Hotel

The initial courtyard room was not satisfactory as it was noisy. However, upon feedback, Ms Cai was proactive in quickly moving us to another room that was nice. Reception by the two ladies was friendly. Service by Ms Cai was especially warm. She also helped with my luggage after checkout and accompanied us to our car at Xitang’s gate. The bed was very comfortable. The hotel is located in a convenient and accessible location, just slightly away (a short walk) from the main thoroughfare so it was peaceful. We will not hesitate to stay here again :)

The room is nice, location is good. The only issues is not tourists friendly. As there no phone in the room. Hence if u are international tourist may face issues to get the reception and connecting to their wifi is horrible. As said no issues for rooms, location and service staff. Just that not tourists friendly where you bring elderly pax and no phone to connect with ppl in other room and wifi connection also and issues.

Very nice hotel... well located, inside the walls of the histroic water town, but in a quiet part, away from the hustle of the crowded streets. Room was clean and easily large enough.. with good lighting and private toilet/shower, and daily room service. The buffet breakfast, included in the room price was very good. I speak no mandarin; so I had to communicate with the reception/front desk staff using translate on phones. The front desk staff were wonderful... cheerful, helpful. They went to great lenghts to explain to me how to obtain and buis ticket to Shanghai, where to catch the bus and so on... also the same staff were extremely helpful with day to day questions. The only strange or negative thing is that when shown the room, it looks wonderful as it includes a small private verandah with table and chair. However, there is a fixed wire screen preventing the inhabitant from accessing the room's verandah... kind of strange and certainly a negative

This was such a beautiful hotel! Located inside the ancient town (about 1 min walk from the north gate), with stunning grounds and room. We also had a private balcony with a comfortable swing seat! Breakfast was delicious (Chinese style obviously) and all the staff were extremely accommodating. Would highly recommend this place and want to return again!

Beautiful traditional style hotel. Its massive. Room was nice and comfortable, good size and had a big balcony as well. Its In the xitang town so very easy to walk around the ancient town. Highly recommend it.

Best hotel at Xitang scenic area. Modern and beautiful. Better than the photos. Nice breakfast too. Very friendly service staff

环境：OK 服务：nice 设施：well 卫生：clean

在攜程網上預訂西塘光年酒店，來到酒店讓我刮目相看性價比高!酒店在景區內可免門票，酒店有自己停車場非常便捷，關鍵是寵物友好酒店對寵物非常友好.酒店佈置淳樸舒適，整個環境乾淨整潔!特意帶了防蚊葯水很給力哈哈哈晚上很安穩的一覺。早班也很不錯該有的都有味道不錯中規中矩。下次朋友來西塘古鎮還定這家。還有泳池…環境真的不錯哦。出行也很方便呢[鼓掌][鼓掌]

服務特別熱情，中式庭院式三層建築，衞生間乾濕分離，水大無下水道等異味，早餐符合四鑽標準，有現下麪條等，看到還能人不去叫人代打包帶出去的，一般酒店是不可能給外帶食品的，大氣。景區北門右轉就到，酒店四周衹有大門可通行，去景區要多走點路，是度假不錯的休閑地。希望酒店能在指路標簽識上醒目規範化，現在如入迷宮，還有酒店原設計上有不足，一路高低不平容易失足，天熱蚊子多，還有衞生曬台户外要加強，低層庭院式，曬台內鼻涕蟲有三條，所以曬台衹能不去，受季節影響應多考慮。總之，酒店符合平吋房價的價值，在西塘也應是超性價比的了。