Yi'ou Chaju Hotel

Hotel staffs were friendly and helpful. Room was clean and nice. Walking distance to famous shopping and eating streets without the noise

The hotel is situated close to West Street so if you want a quiet place it’s not as quiet. And the room we stayed in was on the top floor of B building, there is no elevator so be prepared to walk. But the location was convenient for restaurants and renting a bike. The hotel will provide this service. We also chose the room with a balcony and it was an amazing view, totally worth it! There is a place in A building to do laundry. The staff is helpful.

Hotel situated one step to western street. Comfortable and you can not hear anything from that crowded street. The shower floor leaked a lot to the rest of the bathroom floor.

Great value, a bit tough to find at first but once you know how to get it it's actually quite convenient.

Very cozy, comfortable, and modern. Good location. Nice windows view to the trees.

Location: The hotel is located a bit of a distance from the pier, and the uneven roads make the walk challenging. We tried to arrange a pickup since I was traveling with a group of six, including three senior citizens, but our request was denied. Eventually, I reached out via WeChat, and they helped us find the hotel. However, we still had to drag our luggage from the pier, which was not an ideal experience. On a positive note, the daily walk to West Street for food was quite convenient. Hotel: The rooms were spacious, comfortable, and very nice. We were fortunate to be in Building A, which has a lift, making it easier for our group. The hotel is just an alley away from the bustling West Street, and we experienced minimal noise at night. However, the shower pressure was inconsistent, and the showerhead often fell off the hook—a minor inconvenience, but one that stood out during our stay. Service: I must rate the service lower than expected. While the hotel itself is appealing, it did not live up to the positive reviews I had read. Our initial request for a pier pickup was declined, and it was only after I contacted them that they explained the roads' inaccessibility for vehicles. I had hoped for more proactive assistance regarding local attractions and e-bike rentals, but I found myself relying on Google or Trip.com for basic information. Instead of personalized recommendations, we were simply advised to take a taxi to the 10 Mile Gallery and explore on our own, which wasn't ideal for our group of six. In hindsight, I was glad I didn’t just use a taxi, as the main tourist spots were not close to one another. Additionally, after checking in, my parents accidentally flooded the sink, and when they sought help from a nearby cleaning staff member, she was quite rude and scolded my father for the incident. While we acknowledged our mistake, this unpleasant exchange left a negative impression upon our arrival. Overall, I would recommend this hotel if you stay in Building A (with a lift) and are not overly concerned about service.