Ulasan Green Lotus Hotel

Jawapan daripada Pihak Penginapan: Wow, seeing you praise our place so enthusiastically makes me so happy I could fly! (｡♥‿♥｡)✨ You described the location, river view, breakfast, and service in such detail; it warmed my heart just reading it. I'd definitely stay here again next time I come; it makes me feel so accomplished! We also regularly provide a **comfort-free welcome drink**, so you can relax a bit as soon as you arrive; and we offer **free parking**, so you can drop off your luggage and start exploring without worrying about parking. ✨ Next time you're back in Yangshuo, we'll continue to make you feel relaxed and comfortable here! (｡•̀ᴗ-)✧ Looking forward to seeing you again!

Jawapan daripada Pihak Penginapan: 哎呀看到你這條好評，我這邊整個人都開心到原地轉圈圈了 （｡♥‿♥｡）✨ 本來還擔心你被那些差評嚇着，結果親自住過之後覺得一切都挺好，咱家真是鬆了口氣。你提到交通方便、鬧中取靜、還有江景相伴，那句“超預期”真的把我暖到不行。下次來，我想親手給你遞上一杯咱家贈送手打檸檬茶，讓這份愉快繼續延續 ✨ 還有配備室外泳池，天氣好的時候去走兩步，隨手拍拍都氛圍感爆棚。期待你下回再來玩兒，讓我繼續好好寵你 ✨（｡♥‿♥｡）

Jawapan daripada Pihak Penginapan: Dear Guest, thank you so much for your wonderful review! We are truly delighted to see your positive feedback on the hotel's location, river-view room, and service team! The hotel is situated in the heart of Yangshuo County, just minutes' walk from the bustling West Street, while also offering stunning views of the Li River – making it incredibly convenient for both travel and relaxation. We are so glad you enjoyed our complimentary upgrade to a river-view room; the view of the Li River is a favorite among many guests! We are also very pleased that you slept soundly in your comfortable bed. The evening dessert and bedtime porridge were a heartwarming gesture, hoping to gently conclude your day. Thank you so much for specifically mentioning the receptionist with glasses; we will definitely share your praise with her, which will motivate her even more to bring smiles and warmth to every guest! Your enjoyment of Yangshuo is our greatest joy! We look forward to your next visit, to join us again to admire the morning mist by the river, sip a cup of hand-smoked lemon tea, and experience that tranquil moment amidst the bustling city! 🌸

Jawapan daripada Pihak Penginapan: 尊敬的賓客， 非常感謝您給出的滿分好評！😊很高興得知您喜歡我們依江而建的地理位置，能夠在步行可達的灕江邊體驗當地人的擺渡小船，這樣的桂林慢生活確實別有韻味！周邊熱鬧的美食街區也讓人食慾滿滿，能讓您住得舒心、吃得開心、玩得盡興，我們無比欣慰。 您提到一樓的養生粥，其實是我們為住客特別準備的晚安粥，希望在您結束一天旅程後，能用一碗熱粥帶來温暖與放鬆。🌙 同時，很高興我們的客房清潔與員工禮貌讓您感到舒適與被尊重。 期待您下次再次來到灕江邊，與我們共同欣賞那份“鬧中取靜”的江景時光！🌿

Jawapan daripada Pihak Penginapan: 尊敬的賓客， 非常感謝您對酒店整潔安靜的環境及歡迎飲品與晚安小米粥的喜愛，這份温馨的體驗正是我們希望為每位賓客帶來的“鬧中取靜”舒適感。得知小朋友喜歡我們的粥品，讓我們倍感欣慰。關於您提到床頭燈偶爾閃爍的問題，我已提醒工程團隊進行檢修，確保照明設備穩定可靠。酒店緊鄰灕江，步行即可到達西街，我們期待您再次攜家人光臨，在寧靜夜色中享受迷人江景與温馨服務。

Jawapan daripada Pihak Penginapan: 尊敬的賓客， 非常感謝您分享這次愉快的入住體驗。得知您對我們工作人員的專業與熱情服務感到滿意，並認可酒店帶來的整體體驗，我們倍感欣慰。酒店地理位置優越，距離西街步行僅約200米，緊鄰灕江，您可輕鬆感受“鬧中取靜”的愜意氛圍。您的讚許是團隊持續前行的最大動力，我們將繼續用心維護服務品質，讓每位賓客都能在舒適的環境中放鬆身心。期待您再次光臨，感受更多暖心與驚喜。

Jawapan daripada Pihak Penginapan: 看到你把設施、衞生、環境都誇了一遍，我這邊真的開心到飛起來啦✨ 服務被你點名表揚，更是讓我整個人都元氣值拉滿！想好好謝謝你的喜歡，也忍不住想跟你分享一下這邊的小用心，比如晚上的免費晚安粥，總覺得能讓人睡前更安心；還有那杯手打檸檬茶，酸甜剛好，也希望每位來的人都能喝到一點點清爽的小情緒。下次有機會再來，讓我繼續把這些温柔的小細節都親手遞到你手上呀💛

Jawapan daripada Pihak Penginapan: 尊敬的賓客，您好！非常感謝您對我們酒店的認可，很高興能為您的出遊帶來美好的時光，為了讓賓客體驗更好更貼心的服務，酒店免費提供首日歡迎飲品、晚安粥、自助洗衣、健身房、室外游泳池（5月-10月）、停車等增值服務，提升您的入住體驗。酒店毗鄰西街，步行約5分鐘就可抵達，距印象劉三姐景區也是步行15分鐘即可抵達。酒店地理位置方便，周邊吃喝玩樂一應俱全，滿足您出行、遛娃的需求，我們始終相信好的口碑和好的服務一定是從您的滿意度中傳播出去的，同時很榮幸能夠提供優質的服務，祝您生活愉快！

Jawapan daripada Pihak Penginapan: Dear guest, hello! Thank you very much for your consideration of our hotel. We are pleased to bring you a wonderful time. To provide you with a better and more attentive service, the hotel offers complimentary value-added services such as a welcome drink on the first day, evening porridge, self-service laundry, fitness center, outdoor pool (May-October), and parking to enhance your stay. The hotel is adjacent to West Street, about a 5-minute walk away, and the Impression Liu Sanjie Scenic Area is a 15-minute walk away. The hotel is conveniently located, with a wide variety of dining, entertainment, and recreational facilities nearby, perfect for your travel needs. We believe that good reputation and excellent service are spread through your satisfaction. We are honored to provide such excellent service and wish you a happy stay!

Jawapan daripada Pihak Penginapan: Dear guest, hello! Thank you very much for your consideration of our hotel. We are pleased to bring you a wonderful time. To provide you with a better and more attentive service, the hotel offers complimentary value-added services such as a welcome drink on the first day, evening porridge, self-service laundry, fitness center, outdoor pool (May-October), and parking to enhance your stay. The hotel is adjacent to West Street, about a 5-minute walk away, and the Impression Liu Sanjie Scenic Area is a 15-minute walk away. The hotel is conveniently located, with a wide variety of dining, entertainment, and recreational facilities nearby, perfect for your travel needs. We believe that good reputation and excellent service are spread through your satisfaction. We are honored to provide such excellent service and wish you a happy stay!

Jawapan daripada Pihak Penginapan: 尊敬的賓客，您好！非常感謝您對我們酒店的認可，很高興能為您的出遊帶來美好的時光，為了讓賓客體驗更好更貼心的服務，酒店免費提供首日歡迎飲品、晚安粥、自助洗衣、健身房、室外游泳池（5月-10月）、停車等增值服務，提升您的入住體驗。酒店毗鄰西街，步行約5分鐘就可抵達，距印象劉三姐景區也是步行15分鐘即可抵達。酒店地理位置方便，周邊吃喝玩樂一應俱全，滿足您出行、遛娃的需求，我們始終相信好的口碑和好的服務一定是從您的滿意度中傳播出去的，同時很榮幸能夠提供優質的服務，祝您生活愉快！

Jawapan daripada Pihak Penginapan: Dear guest, hello! Thank you very much for your consideration of our hotel. We are pleased to bring you a wonderful time. To provide you with a better and more attentive service, the hotel offers complimentary value-added services such as a welcome drink on the first day, evening porridge, self-service laundry, fitness center, outdoor pool (May-October), and parking to enhance your stay. The hotel is adjacent to West Street, about a 5-minute walk away, and the Impression Liu Sanjie Scenic Area is a 15-minute walk away. The hotel is conveniently located, with a wide variety of dining, entertainment, and recreational facilities nearby, perfect for your travel needs. We believe that good reputation and excellent service are spread through your satisfaction. We are honored to provide such excellent service and wish you a happy stay!

Jawapan daripada Pihak Penginapan: Dear guest, hello! Thank you very much for your recognition of our hotel. We are very happy to bring you a good time for your trip. In order to let guests experience better and more intimate services, the hotel provides free welcome drinks on the first day, good night porridge, self-service laundry, gym, outdoor swimming pool (May-October), parking and other value-added services to enhance your stay experience. The hotel is adjacent to West Street, which can be reached in about 5 minutes on foot, and the Impression Liu Sanjie Scenic Area is also a 15-minute walk away. The hotel is conveniently located, and there are all kinds of food, drink and entertainment around it to meet your travel and baby-walking needs. We always believe that good reputation and good service must be spread from your satisfaction. At the same time, we are honored to provide high-quality services. I wish you a happy life!

Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for sharing such detailed feedback. I am pleased to know you appreciated our clean rooms, spacious lobby, comfortable accommodation, and the beautiful mountain and river views that can be enjoyed right from the balcony—our scenic Li River views are indeed a highlight loved by many guests. I am also glad that our reception and concierge service met your expectations. That said, I am truly sorry for the frustration caused by your dining experience. Learning that the restaurant was closed earlier than expected and that the limited late-night options did not meet your needs is disappointing. I also sincerely apologize for the unprofessional behavior you encountered from some team members. I have personally reviewed your comments with our restaurant and service departments; we have since revisited our communication on dining hours and initiated additional service etiquette retraining to ensure warmth and attentiveness in every interaction. I understand this occasion fell short of a truly welcoming experience. I hope you will give us another opportunity to offer a visit that fully reflects the comfort, scenic charm, and care our team strives to provide. Warm regards, General Manager