Ulasan Fairfield by Marriott Xi'an Chanba

Amazing hotel, we requested for late checkout and the receptionist extended for us as our flight is at night. Overall clean and big room. Will come back to stay again.

Spent three nights at the hotel (October 2-5), two adults and breakfast was included in the room rate. Cleanliness and comfort, everything is perfect. The food in the hotel is good too, mostly Chinese food and a little less European, which is expected. The location is good in relation to the subway, 14-15 minutes walk. The only thing that caused resentment and slightly affected the comfortable stay was the denial of currency exchange (which was part of the hotel's free service). I had to go up four times and wait for a change of staff to be told at some point "you don't need to go to the bank, you can change dollars to yuan at our hotel since you are staying here". On the first day when I asked this question - the girl at the front desk said they don't have this service and said to look for Bank of China separately, then I approached another girl again the next day, to which she said that it is still possible to change currency with them, but you have to wait for my end date of stay with them. Then I went to the guy at the counter again in the evening and he said that currency can be changed even earlier, just wait until 9 am. Finally, the morning of the 4th day came and I exchanged dollars for yuan, they accepted a maximum of 200 dollars for exchange. This is probably the first ridiculous case in all my trips. Conclusion: be persistent in your desires and don't hesitate to remind the staff of what you need.

Good clean hotel in a wonderful location beside the Wu Zhuang subway station.

Stayed for only one night. I enjoyed my stay.

The hotel was clean. The breakfast was delicious. Excellent location.

Price reasonable. Value for money. Good breakfast. Enjoyed our stay.

Helpful front desk

不知道他們早餐廳怎麼安排的 我住了兩天 第一天是萬楓自己的早餐廳 第二天又被安排去了隔壁的喜來登早餐廳 兩邊都挺好的 房間唯一缺點是沒有專門的辦公桌子 其他各方面都挺滿意 停車場是免費的

酒店很新，前台服務都很不錯，都會主動和到店客人打招呼，酒店早餐性價比也很好，一樓還有洗衣機和烘乾機，貼心服務。

房間很乾凈，服務很好

環境：大堂沒有五星級酒店那麼高大上，但也不失高級感，有香氛，有背景音樂🎵 服務：服務很周到，每天除了靠衞生，還會幫忙整理衣服和物件，最後一天因為行程原因還免費提高延時退房，服務堪比五星級酒店👍 設施：電梯需要刷房卡才能到相應流程，安全性挺好，還有的設施基本一應俱全，唯一不足的是隔音不太好😀 連住了三晚，總體感受不錯，附近的奧萊還可以逛吃逛吃🥳🥳

挺好的👍地鐵站走 10 分享左右，附近人比較少很安靜！酒店跟新，很乾凈！很划算，市區內酒店太貴了，西安人太多了，累慘了！

因為參加展會，到酒店比較着急，下午的會議需要趕場，跟前台溝通我們行李先放房間，説是沒有退出來房間，可以理解！直接拒絕生硬的説不行！還好另外一間房我們可以放行李！因為時間不確定因素衹訂了一晚，第二天也沒有電話通知，在續住的時候衹能在網上下單他們當日提高的價格，也可以理解，畢竟利用展會掙點錢嘛，當天有團隊接待！我還商量説看看能不能和前面走一樣的價格，出差一天和一天價格不一樣，回去報銷不好解釋，前台員工直接回復，當然不可以啦！😇😇😇好吧，衹能換一個酒店住了！酒店附近也不好找早餐吃，又提高了價格😄也不能難為前台的小妹！中午13.30分大太陽下再找酒店住！

半夜跑水了，電梯也不能用，太差了