Pengguna Tetamu
2 Julai 2024
Very bad service. Front desk was never staffed, we had to wait and search for someone for checking in/ every time we needed something. We booked a room with breakfast, which also was a huge fail. Breakfast is served in a separate little restaurant in the street, however this place was randomly closed when we were there. The only available staff to talk to was a cleaning lady who came after we waited for 30 minutes. She unsuccessfully tried to contact someone in charge and then just walked away, leaving us without a solution. The boss apparently was nowhere to be found and did not reply to her messages. After more than one hour, we went to a restaurant ourselves and of course also paid for the breakfast. When asked, they did not refund us this money. This is really sad, as the room was otherwise fairly nice.
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