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Terokai Ulasan Tetamu Hotel di Yasmine Hammamet

The Mirage Resort & SPA
4.4/516 Ulasan
Bungalow 618 at The Mirage Resort & Spa, October 2024 As a heads up, my partner and I are in our 60's & booked our week long A/I holiday via TUI. ARRIVAL We arrived on the evening of 13/10 & our first impressions from the front of the hotel was very good. A member of staff took our cases from the coach & led us to reception. Reception ladies gave us a really nice welcome & were very professional. We received a piece of paper with details of where we could eat/drink & the opening times. The staff member who met us from the coach showed us to our bungalow which was a short walk past the pools. THE BUNGALOW This is semi-detached & enter you enter into a decent size lounge with a large sofa, a comfortable chair, pouffe/come coffee table,tiled floors, a TV with two English film channels, an empty fridge inside a unit with a drawer, above is a kettle, mint tea bags, coffee, sugar & two small cups. Large sliding door to terrace with a two chairs, a clothes dryer & outside light. Off one side of the lounge is a toilet which is separate from the bathroom which is next door. This has a single basin with enough space for toiletries either side, a large mirror above & two plug points. There is a spacious walk in shower with a small obscured glass window. The bedroom is next door to the bathroom, there is a from super.king sized bed with side tables, another large wardrobe a small table which has a lift up lid with mirror where you can store your make up & get ready there as it has a comfortable chair too. Sliding glass door to terrace. No tv. Cleaned well daily and bedding changed once/twice by our amazing lady. Tea bags etc replenished daily also. AROUND THE HOTEL Really lovely, clean infinity pools area. All with different vibes. Children's pool good, middle pool for activities and another with a more chilled out and relaxed feel, all with plenty of comfortable sunloungers. Cabanas also available in the latter. Lovely gardens kept really well by the unbelievably hard-working staff which were mostly ladies. A bar is close by for drinks/snacks. Waiter or self service for whichever you prefer. Drinks are good. RESTAURANT Felt very much like a breakfast room with quite basic tables/chairs but also a pleasant outdoor terrace with comfort chairs and a nicer feel. Food was okay but not brilliant. Same vegetable soup available for three days, not great as one of us is a vegetarian. Pasta station including pizzas at lunch/dinner and various meats/stews &veg. Salad bar just okay. Waiter service for drinks. These guys work really hard and the majority really pleasant and helpful. Nothing is too much trouble. They all have their own group of tables to look after. Breakfast had poor choice of cereal as it was very childlike selection. Fruit selection was the poorest I've ever seen with only apples, plums and oranges which were mostly dried up. Missed good fruit selection to have with yogurt at breakfast and with dessert at dinner. Crepes were good at breakfast an
Hotel Lella Baya Thalasso
4.1/543 Ulasan
Point Positive: - Friendly reception staff - Clean swimming pool - Great children's entertainment - Nice architecture of the hotel - Emplacement parfait Negative point: - Room and toilet very dirty - Dust all over (poor cleaning) - Linen and bed sheets with dirt stains - Point Positive: - Friendly reception staff - Clean swimming pool - Great children's entertainment - Nice architecture of the hotel - Perfect location Negative point: - Room and toilet very dirty - Dust all over (poor cleaning) - Linen and bed sheets with dirt stains - Staff on bar and restaurant are not friendly and arrogant - Poor organisation in the restaurant - Tables, plates, glasses are disgusting - Glasses are not cleaned (sometimes they are not even washed and directly give another drink) Hygiene level > 0 - Poor organisation in the restaurant - Tables, plates, glasses are disgusting - Glasses are not cleaned (sometimes they are not even washed and directly give another drink) Hygiene level > 0
Tui Magic Life Africana
4.3/562 Ulasan
Arrival: Prior to arrival we filled in the check in form on the magic life app, which meant our check in was extremely smooth. We arrived late evening around 9pm, we went straight for food and then we were taken to our room with our suitcases brought by a member of staff. Easy & quick. Room: We had a standard family room which included a double, single and a cot. The room was spacious and very basic. We were on the ground floor we had quite a few ants in the room but being on the ground floor with a terrace we expected this. Room came with a stocked mini fridge. Our bathroom had a hairdryer and wash/shampoo and very large mirrors. Pools: We visited off peak in October so there was plenty of sun-beds to go around and you could always get a space by the pool. All pools were large and were cleaned regularly. There was one day where the main activity pool was “out of order” due to the chemical balance. Pools were cold but still warm enough to swim in and given the hot days it was nice to cool off. The grass areas around the pool needed to be cleaned more regular as there was a lot of rubbish and cigarette buts lying around. Food: Basic and nothing special in the main buffet restaurant. Lunch time food was far better than any of the evening buffets. If you tip the staff they will keep your table for you every night with drinks and anything else you needed e.g high chair. The staff were outstanding, polite and brilliant with the kids. Breakfast was pretty poor however the bread rolls were fresh most mornings and the pancakes were a massive hit with us! Speciality restaurants were ok, we stayed 2 weeks and only managed to get into each restaurant once due to them being booked up so fast. Entertainment: Kids club run twice daily our little one didn’t want to go due purely the amount of people that spoke little to no English. There wasn’t a lot going on during the day that included everyone. Most of the games around the pool were for ages 12+. However they always done a pool side activity around 11:30/12 which then run into their lunch time song for everyone to get involved with a singsong and dance. Kids disco started late most nights around 8/9pm depending on the day, but the staff got everyone involved for this and it was enjoyable for everyone involved. They had a pianist every night at the waunder bar he was brilliant and we listened most nights. The entertainment staff would put on a show every couple of nights which was good to watch. Magic Life: With magic life being all about activities and water sports, there was a lot of these going on. However no fault of the hotel due to the weather and the waves at the sea during our stay the water sports were none existent. We did manage to get on the banana boat once. Not included in the hotel on the beach they offer jet ski & parasailing which we did at a cost. Negative Experience: 1. There was a “regular” guest who assaulted us after we confronted them about their child strangling and hitt
Diar Lemdina Hotel
4.3/550 Ulasan
Professionalism, friendliness, helpfulness of the staff. Elegant and modern environment. Very clean and well cared for. Very large structure with many activities. Beach a few meters. Lots of entertainment, clubs and shops for shopping in the area. Generous breakfast and with a very wide choice of food. Perfect hotel!
Medina Belisaire and Thalasso
4.5/554 Ulasan
جيت أنا و العايلة عديت 3 ليالي عجبني فيه restaurant et l'animation de l'hôtel عجبني زاد فيه tous les services ما عدا الغرف صغيرة مقارنة بأماكن أخرى المسبح أيضا جميل في متناول الأطفال لا يدعو إلى أن تقلق عليهم و شكرا
Iberostar Waves Averroes
4.1/578 Ulasan
الاستقبال للاسف لم يكن في المستوى عكس التوقع الغرفة كانت نظيفة واطلالتها رائعة حجزت ليلة اضافية واتفاجئ بعد ابلاغي بان الغرفة تم حجزها ويجب علي تغيير الى غرفة اخرى والتي كانت غرفة متصلة بغرفة اخرى حيت اسمع ضجيجها بوضوح ثم الاتصال بي والاعتذار ، اكثر ما لفت انتباهي هم طاقم النظافة، شغل عالي المستوى والحيوية يستحقون التحية مرحابون وبشوشون للغاية بالاضافة الى فريق النشاطات اللذين كانوا في قمة الاخوية ..

Soalan Lazim

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