Hôtel Green Golf Hammamet

The staff in general, and especially the animation team with Kimo, are competent and very friendly and helpful. The flaw comes from the property investing very little (even a few plates, cutlery, tables and chairs to cope with the number of guests present). Despite this, the staff were always super helpful and went the extra mile!

Don’t book this hotel it’s disgusting dirty and ants, cockroaches everywhere food was disgusting and people where very rude when we went to complain about the room they told the holiday company we book with we was lying we had to take pictures to prove it was unfit to stay there when we was trying to send the pictures they turned off the WiFi so we couldn’t send them. There was electric wires hanging next to beds where children sleep burn marks everywhere fridge was so dirty and rusted was not even cold the main bed was broken the lights where broken and smashed in the light holders on the walls the ceiling was all cracked with mould coming out air conditioning didn’t work the bathroom was rotten it had mould everywhere from the minute we got to this hotel we wanted to leave we had to stay there for one night which we ending up staying most of this in the lobby until the morning when we moved hotel I would say so much more but there ain’t enough space PLEASE DONT BOOK THIS HOTEL!!!!!!!

Happy with the hotel and the staff are friendly, There was no English families at the hotel throughout the week we stayed which was certainly different. The pool was good and clean and like any holiday destination abroad there is activities in the pool at times. The bar was open 10am - midnight and the all inclusive was like most a selection of food but not massive options available. However was nice to try different meals. The only let down was the locals who holidaying there the actual people from Tunisia who where rude, pushy and the obsession with grabbing plates when they are at the back of the queue for food. We had to listen to one argument which was all shouting about food and politics. However we have up on the last 2 nights and went out for food which was much easier and no pushing. Again pizza bar opened 4-5 for cake and pizza but like rodents you had to push in to get something no manners from the locals again. Rooms where good got interconnecting rooms and this worked perfectly for our family kept clean and cool no sign of bugs in the rooms. Breakfast was 6am-10am, lunch 1pm-2.30pm and dinner 7-9pm don’t let the booking sights lie to you saying it’s 10am- midnight that is the bar. Don’t bother with coffee and tea is infused and the milk is fresh but not great as it you get floating milk in the top of your brews. However bottle of water and coke by the pool worked and the beer was grand but again only in half pint barrels. (Soft drinks sprite, Fanta or coke) but at least they give you cold bottles of water too. As said earlier staff where great friendly and welcoming just a shame about the annoying boat salesman who was just a pain in the **** otherwise if you say no money everytime he walks past he’ll leave you alone haha. Don’t think I’ve missed much else not far from the marina and if you go out of the hotel and turn right there is a water park 10 minute walk as well as more restaurants and the trains are there too. Plenty of shops and restaurants some take card but take cash out at the AMEN bank across the road of the roundabout and use cash as most shops don’t have card machines.

Avoid this hotel, it’s filthy and unhygienic. This hotel was poorly maintained and cleaned, unhygienic and unhealthy, infested with ants and cockroaches and poorly managed. The pool containing hair and grass. Water coming down the slides was stopped for long periods of time 2 or 3 times a day. Outdoor entertainment by the pool area was loud until 12am. The indoor pool was closed throughout our stay. The toilets near the lobby were filthy and slippery. The floor was wet with puddles of water. No hot drinks (e.g. tea and coffee) included as part of the All Inclusive package. We were told that we had to pay extra for these. During snack time cake and coffee was provided between 16.30 and 17.30 however within 15 mins of this time cake and coffee was not available. Food was bland and the same everyday. Plates, cutlery and cups were not cleaned properly. Guests were allowed to smoke in the lobby even though there are no smoking signs.

Make yourself comfortable, as this is going to be a lengthy review. On arriving at the Hotel Green Golf, it was after dark so the exterior of the building and the grounds were not entirely visible, but all seemed to be very presentable and in good order, the lobby is large and spacious, in a very good state of repair with a fountain in the middle (it was not working at this time), we were greeted by the concierge who booked us in and supplied us with our all-inclusive wrist bands. We were issued with our room keys and ushered in the direction of the lift. Along with myself, my partner and our two children we also had no more than 45Kg of luggage, the lift safety information advised that the lift could safely manage up to 650Kg, no problem at most with everything combined the maximum we could weigh is 450kg, so we all enter the lift hit the button for the second floor and instantly an alarm sounds and a red light flashed showing maximum weight exceeded. As we were hot tired and hungry, this was not a great start! Upon arrival to our rooms, I was pleasantly surprised, the room was spacious containing a super king size bed, a single bed, ensuite bathroom, a small kitchenette and fridge and balcony with a table and chairs. There are adjoining door s back to back to the next room where our boys were sleeping, each door can only be opened from one side ensuring privacy if required. The downside to the above was that the kitchenette hob and sink did not work Luggage dumped into rooms, back downstairs for some much-needed food and drink. The concierge advised us that we had arrived too late for food (the airlines fault, not the hotel), but the bar was still open until midnight. The Bar is small considering the size of the hotel, but not a major issue during summer months as it was quite pleasant to sit outside in temperatures of around 20-25°C. The bar was understaffed, usually only having one or two staff, who were expected to tend the bar, doing both hot and cold drinks and collecting glasses/ashtrays from both the bar, terrace and approximately a half an acre of poorly lit garden. The children got a 1.25 litre bottle of Fanta/Coke each, a Vodka and coke Milady and a beer for myself, both of which were served in tiny glasses, but not a problem, as you could go back as often as you wanted. The choice of drinks was very limited, the only spirit available initially was vodka and that ran out regularly before the end of service (this did improve later in the week to include whisky, gin and on the last night of our stay some rather agreeable Pastis) cold drinks ran out very quickly due to small under bar fridges and none in cold storage for replenishing, hot drinks also had issues, as the water was kept in insulated jugs on the bar it was a bit of Russian roulette as to how hot or cold your drinks would be. The bar staff were polite, friendly and very helpful, most spoke Arabic, some English, German and French. Consider giving them a tip of 10+ Tunisian Din

Très bonne équipe d animation orchestré par le chef Kimo au top. Chambre pas très propre et restauration laisse à désirer. Mais les serveurs très sympas La réception pas très courtoise mais bon pour le prix et les 3 étoiles ça passe. Heuresement que l animation rectifiait le tir