Pengguna Tetamu
6 Julai 2023
Very conveniently located hotel with large / spacious rooms. However, I would not bother going there again as there are plenty better hotels just a hop and skip away. Dont be misled by the online photos, the hotel which gives it the old, rustic appearance. It is in the heart of the city and has anything and everything around it. The hotel is clean, with minimal amenities. No gym, no pool, very basic facilities. A very laid back hotel with almost no initiative or assistance. The hotel restaurant is only open for breakfast, which is not elaborate, but nice / decent. Tried contacting them for dine-in during normal hours for room service, but they were unavailable. Only 1 of the 2 rooms we booked had a very small 1 Ton a/c which was insufficient to cool the room. I assume that this would not be required during winter, but this was insufficient to cool the room down for a peaceful night sleep. The toilet flush kept on breaking down and drinking water was only provided on the first day. When requested, we were informed that we would be charged extra for water as their policy was to only provide water on the first day. Imagine 4 x 500ml water bottles provided (only) for 4 persons for 4 days. Very poor customer service and support when asked for information and assistance.
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