Hotel berhampiran Old Manhole and Sewers of Yokohama Foreign Settlement, Yokohama

This is definitely value for money for Japan. Standard is high in Japan, but stay at this hotel was pleasant. Good central location. Small room but that is pretty standard here. All amenities provided and pyjamas. Comfortable bed. Helpful friendly staff. Good reliable internet. Nice Italian place to eat next to the hotel.

Goed hotel, erg vriendelijke staff zowel bij de receptie als de medewerkers van de was. Erg schoon hotel en niet te duur. Enigste min puntje is het zijn AC rooms (centrale A-C) maar de temperatuur is niet in te stellen erg heet. Raam kan ook niet open.

It's located in the most strategic spot very convenient to travel around and shopping. It provides excellent service too

I feel so spoiled yo be upgraded to the bay club floor and the view was amazing. Overall, this room is spacious with a terrace. What I love the most is big TV in room that you can enjoy NETFLIX at night after a long day out. Thank you Yokohama Bay Hotel Tokyu for making our trip fabulous. I will definitely come back!

No good for families We booked a stay here at the end of our 2 week Japan holiday. We decided on this hotel in particular as it offered a swimming pool. Because of bed configuration we booked 2 rooms. Unfortunately we arrived to discover the swimming pool is only open from 3-8pm and anyone under 140cm (my 10 year old) is only welcomed until 6pm and must be accompanied in the water with an adult at all times. Anyone even entering the pool deck must be in a swimsuit. I feel this is simply to accommodate the social media vibe as every person on the deck was there for the selfies. We are leaving well before 3 tomorrow so our opportunity for taking a dip is limited. A brand new hotel that cannot accommodate a morning lap swim seems like a big miss to me. Onto the rooms. Tiny, and awkward with basins in the bedroom area rather than in the bathroom space. Odd. Shower also only has clear glass door so if you’re here for a romantic weekend with a partner that may be fine but families with teens wouldn’t mind a bit of privacy when showering. As mentioned earlier the room configuration with only twin beds meant we had to book two rooms. We did so but when we arrived they were unable to accommodate us on one floor. Again. Not family friendly. Four elevators service the guest rooms and they are crazy slow. With our family split over two floors it was endlessly frustrating. Yokohama was fabulous just wish we stayed at a different hotel.

Anda juga boleh berjalan kaki dari Stesen Yokohama, tetapi ia mengambil masa kira-kira 10 hingga 15 minit. Kawasan sekitar tenang dengan hanya apar**en dan hotel. Saya fikir ia agak mudah kerana terdapat kedai OK di sebelah. Memandangkan bahagian hadapan berada di tingkat 20, saya merasakan ia agak menyusahkan. Saya check in pada waktu malam, jadi pemandangan malam adalah cantik, tetapi kerumitan untuk naik ke atas untuk mendaftar masuk dan perlu turun ke bilik adalah titik tolak. Memang susah nak tunggu lif. Bilik itu agak besar dan bersih. Bilik yang saya duduki tidak mempunyai tab mandi, tetapi mungkin bilik lain juga ada? Memandangkan lokasi, kebersihan, harga, dan lain-lain, saya fikir ia akan menjadi baik tanpa tab mandi, tetapi saya fikir ia akan menjadi lebih baik jika ia berlaku. Secara keseluruhan, saya ingin menggunakannya semula apabila saya bercadang untuk tinggal di Yokohama lagi. terima kasih banyak - banyak!

The hotel is close to the metro which makes it very easy to visit the prime shopping areas and scenic spots of Yokohama. The guest rooms, dining place and ***** areas are cosy and nicely decorated. Breakfast provides delicious food of high quality. Hotel staff are helpful and friendly. An excellent place to stay in for my visit to Yokohama !

羽田空港からバスで３０分くらいで到着です。途中の高速道路からは、横浜ランドマークホテルなどが見えて、壮観でした。バスを横浜駅東口で下車しましたが、終着のワイキャットの方がヒルトン横浜に近いです。横浜駅からKアリーナが見えますが、徒歩で歩いてホテルまでニッサンのビルなどを迂回する必要があります。駅からホテルまでの通路は、まだ、建設中のようです。 新築ホテルで、とても豪華です。エグゼクティブラウンジでチェックインをして、プレミアムルームにアップグレードしてくれました。ラウンジ内のジュース類は、多種類で、珍しいものがたくさんありました。カクテルタイムは、アルコール類はあまり多くなく、また、料理もほとんどありませんでした。 室内からは、正面に川が流れていて、隣のKアリーナのコンサートを見学する人たちが列をなしていました。部屋は３９平米あり、ゆったりできました。室内の装飾も、ホテル全体のアールデコ調と統一されたデザインでした。ひげ剃りなども、他のヒルトンホテルのものとは異なり、上質なものが備わっていました。 夕食は、イタリアンレストランでいただきました。HCPJの２０％割引がありませんが、もともと料理代金が税サービス込みで表示されているので、代金額がわかりやすいです。料理は、上品・繊細な味わいでおいしかったです。 ホテルの従業員さんらは、若い人が多く、おもてなしの気持ちでした。 改善して欲しいことは、つぎの三点です。 ①　横浜駅からホテルまでの通路を早く作ってもらうと、チェックイン・アウト前後の移動時間が短くなっていいと思います。 ②　エグゼクティブラウンジの料理を増やしてもらうと、もっとゆったりとできます。 ③　宿泊代金やホテル内レストラン代金にHCPJ割引の適応をしてもらうと、レストランでの食事などを取りやすくなります。 良くも、悪くも、ほかのヒルトンホテルとは一線を画するホテルであり、新鮮味があります。

This hotel was a surprise. Very elegant lobby and the rooms were nice little small. Lot of places to eat very nice. 5 minutes walking from the Shin Yokohama station east gate. With the JR pass just hop on the Shinkansen to Tokyo Station and on to Akihabara for games and toys.

For tourists it is close, maybe a quarter mile from JR and Tsurumi train station😀 Grocery store just up the same road😀 Food options close-by or farther out within easy walking distance😀 Check-In was easy and I anticipate check-out will be just as easy😀 Nice laundry area, three washers and dryers 😀 No folding table, they could have installed one on wall☹️ Older BW, but overall, kept clean and in good condition😀 Staff overall friendly, but much like Japanese, not engaging and communication is rough🤫 Was given 2 bottles of water when checking-in, which is BW standards😀 The one clerk who spoke English said to just ask for more each day. When we did, both times was told we needed to get out of vending machine😡 Room was NOT cleaned one day, We guess because we had don’t disturb sign on door till 10:10am until we left. They start their duties at 10am, I guess if they see sign at at that time, they pass you over for day😡 Three days, used coffee cups were not replaced😡 Overall, quiet around us for every night😀 Nice hot shower water with great pressure😀 TV is terrible, only CNN! Would be nice to at least have Japanese music channel😀 Beds were comfortable😀 No wash clothes, I was told they don’t use them here😳 We went out and bought our own bath Scrubby’s. Nice towels, you get two with two hand towels😬 No complementary coffee in the morning, that’s a first for us at BW😡 I hear good things about hot coffee vending machines here, put one in! Have breakfast for $1200 Yen I believe, did not try. We booked almost a month out, our room size was a large closet☹️ Simply had to walk sideways once you passed the bathroom door😡 Clothes had to be spread out on couch😡 Bathroom is SMALL☹️ The good news, we are discovering what Japan has to offer, so only in room to sleep🙄 Would I stay here again, “NO,” the amenities were just to week☹️ We are loyal BW guests and Diamond Select customers, we have come to expect a little more😬