We went to the hotel with high expectations. The hotel was clean and is in the center of Senic area. But some amenities were empty. We didn’t even got time to request for anything as we got a few time to explore the place and had to rush to the railway station in the morning.
However we were so thrilled to see the message from the homestay, apologizing for not providing the best end services. I guess it’s not the services we were expecting from the hotel, it’s all about how they acknowledges and accepting their current conditions.
Dear Yunshui Team,
We appreciate you and we know that this is your new year and we totally understand everything. Thank you for getting back to us we were so happy with the aftersale service provided. This hotel is highly recommended.
Terjemah