The Principal York

Kami menempah The Principal Hotel kerana ia diiklankan sebagai hotel mewah 5 bintang di pusat bandar York. Kami tidak dapat mendapatkan salah satu bilik premium mereka dan oleh itu menempah bilik standard dalam talian. Setibanya kami diberi sebuah bilik di bangunan tambahan yang agak jauh dari kawasan utama yang dipanggil The Sidings. Lampiran itu nampaknya telah diabaikan dan banyak kawasan kelihatan agak letih dan kotor. Contohnya lif adalah kotor dan nampaknya tidak dibersihkan dengan betul selama berbulan-bulan. Koridor berbau tidak menyenangkan dan hapak dan permaidani sudah usang, kotor dan di beberapa tempat agak kotor. Terdapat tanda-tanda kerosakan air di kawasan koridor berhampiran atrium. Bilik itu sangat asas. Bilik mandi agak bersih tetapi bilik itu sendiri secara umum berasa kotor. Permaidani, lekapan dan hiasan semuanya kelihatan agak usang dan letih. Bilik itu mempunyai tv kecil dan asas. Ia juga berasa sesak dan panas. Tingkap tidak dapat ditutup dan sukar untuk tidur kerana bunyi bising dari luar - tidak dibantu oleh pembaikan industri yang disiapkan antara jam 11 malam hingga tengah malam pada malam penginapan kami. Pengekstrak bilik mandi juga tidak berfungsi, jadi bilik mandi hanya mengepul selepas beberapa minit. Ini adalah tempahan saat akhir dan kami hanya bermalam. Kawasan utama hotel adalah lebih baik dan di beberapa tempat kelihatan agak besar. Namun ini sekali lagi dikecewakan oleh tandas utama yang kotor berhampiran dengan penerimaan tetamu. Ini sekali lagi letih, kotor dan beberapa cat mengelupas dari dinding. Kami berkongsi pendapat kami dengan penerimaan tetamu semasa berlepas. Berdasarkan pengalaman kami dalam perjalanan ini, kami tidak akan kembali ke hotel ini. Harganya terlalu mahal dan mengingatkan saya terlalu banyak tentang hotel percutian 2* yang kotor yang kami tinggali dalam tempahan saat akhir ke Portugal 25 tahun yang lalu.

Lokasi dan perkhidmatan yang cemerlang. Kemudahan yang sangat baik. Makanan pada waktu sarapan agak sejuk. Namun, itu tidak akan membuat saya tidak tinggal lagi di masa depan.

The doorway corner has no light, very dim. There are stains everywhere, on the chair, the carpet and the bed blanket. Only the washroom looks newly renovated but not well maintained. The best point is the York Minster view outside the small window and grand decoration on the lobby floor.

The hotel exceeded our expectation for under door voyeurism. I could watch my girlfriend get changed by looking under the hotel room door, from the public hallway. The curtains were mouldy, and wet. Room was large. Bed was comfortable. Was told that the hotel management would look after us on our next visit but I don’t know why we weren’t looked after in the first place. Why would we come again? 🤷🏽♂️

Great experience at Principal York，exceptional hotel with great garden view rooms. Spectacular restaurant and bar. Perfect location, nearby railway station. Enjoyed staying in the old town and would definitely return.

We stayed at the principal York for one night. We booked an urban room (rm 111). Upon arrive to York we are early and we were able to leave our baggage secure at the hotel until we checked in at 3.pm. The staff were very friendly and helpful. After a walk into to York, down the shabbiest etc. we returned to the hotel and booked in. The room was small but just right for one nights stay. Thank goodness for the fan as it was very warm and stuffy. We ate out in York, but had breakfast the next day. It was both cooked and continental. Very nice too! We enjoyed our stay. The hotel was tasteful decorated and although they had a wedding it was peaceful.

very colse to the train station. We can walk to the any views. lobby is georgours

There was plenty of on-site parking cost about£17.00 a night. 2 helpful receptionist, our room was upgraded at no extra cost. Good hearty breakfast which was open till 10:00. Nice large relaxing area.

In addition to its convenient location and clean, glamorous appearance, the hotel also boasts friendly and attentive staff who are always happy to help with any questions or needs. Despite the limited amenities, guests can still expect a comfortable and enjoyable stay, with a range of room options to suit different budgets and needs. One thing to note is that the hotel's proximity to the train station can make for some noise disruption, especially for light sleepers. However, this is a small price to pay for the convenience of being able to easily explore the city and its many attractions. Overall, if you're looking for a comfortable and convenient base for a short trip to York, this hotel comes highly recommended. Its combination of location, cleanliness, and friendly staff make it a great choice for anyone looking to explore this beautiful city.