Clouds & Terraces Hotel

Clouds & Terraces Hotel Reviews

Clouds & Terraces Hotel

Group B, Hani Town, Yuanyang, Yunnan, ChinaView Hotel Details
Clouds & Terraces Hotel
Clouds & Terraces HotelClouds & Terraces HotelClouds & Terraces Hotel
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Clouds & Terraces Hotel Guest Reviews

4.6/5
Very Good
1209 review
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1209)
Positive reviews(1185)
Reviews with photos/video(478)
Loved the view(192)
Classy environment(185)
Delicious breakfast(119)
Tasty restaurant(91)
Friendly front desk staff(79)
Close to scenic area(49)
Has rooms for families(11)
Negative reviews(24)
Guest User
Pastoral Family Suite
Stayed in Nov 2024
Family
7 review
4.2/5
Very Good
Posted on Dec 4, 2024
Clean and spacious room. Staff are friendly and helpful. Breakfast variety a bit limited. Lunch and dinner menu are fine and affordable. For the price we paid for a family of 4, it’s worth it.
Siaw Hua
Pastoral Cozy Tatami Double Bed Room
Stayed in Jan 2024
Family
40 review
4.2/5
Very Good
Posted on Feb 27, 2024
As the resort is fairly big, the walk to have our breakfast is pretty far! It will be convenient to have the buggy to transport guests from the villa to the dining area. The view of the rice terrace can be seen from the hotel.
Response from Property: 雲上的貴客,非常感謝你的入住體驗分享,但如果能給個滿分將是我們酒店的福音,我們堅持客人滿意才是成功的生意,衹有客人滿意了我們的生意才會有的更遠發現更穩健,我們希望在入住過程直到離開元陽期間有任何問題請第一時間打前台電話或者房卡套上面我的電話,24小時等待您的呼喚,如對酒店滿意請您抽出寶貴的幾分鐘幫我們好評,您的肯定與支持對我們非常重要,是我們工作與酒店發展的軟動力,最後再次感謝您的善心善意,歡迎下次再來哦!
Mimitoss
Pastoral Cozy Tatami Double Bed Room
Stayed in Jan 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Feb 8, 2024
Real gem in the outstanding rice fields scenic areaw Great view and remote location. Great restaurant and helpful staff. Highly recommend !
Response from Property: 特別感謝您對雲上酒店的喜愛,酒店處於進入景區的第一個景點,酒店下面就是箐口民族村,空閑之餘可以直接徒步下去進入村莊,雖然景區沒有集中的商業區或繁華的景區景象,但也絕不會感到乏味,酒店園區環境處處是風景,有些客人來了後直接沒去逛其它景點,就住住酒店,逛逛周邊,深受客人的喜愛,稍有遺憾的是沒有給五分,但可以看出貴客哪裡可能不是滿意,當然希望以後的客人入住酒店後有任何問題定要跟酒店聯繫,酒店會盡力幫您們解決,我們堅持客人的問題就是我們的問題,客人的需求就是我們要解決的事情的服務理念,最後祝您生活幸福,工作愉快!另外,咱們餐廳的味道也可以哦,都當地特色菜,受到絕大部分客人的喜愛,特別是臘肉,是我自己製作的哦,值得品嚐一下
Guest User
Pastoral Featured Standard Room
Stayed in Dec 2023
Family
3 review
4.7/5
Amazing
Posted on Jan 15, 2024
Really enjoyed our time at the Clouds & Terraces hotel. Beautiful scenery, very friendly service. The hotel staff and the manager went out of their way to arrange our transport for the onward journey. When we left they gave us a present. Very nice gesture!
Response from Property: Thank you very much for your love for Yunshang Hotel. The hotel is the first scenic spot when entering the scenic spot. Below the hotel is the Qingkou Ethnic Village. You can walk directly down to the village in your spare time. Although the scenic spot does not have a concentrated commercial area or bustling scenic spot, , but you will never feel bored. The hotel park environment is full of scenery. Some guests did not go to other attractions after coming, but just stayed in the hotel and visited the surrounding areas. They were deeply loved by the guests. It was a bit regretful that they did not visit other attractions. Five points, but it can be seen that the guest may not be satisfied. Of course, we hope that future guests will contact the hotel if they have any questions after staying at the hotel. The hotel will try its best to help you solve it. We insist that the guest’s problem is our problem, and the guest’s Demand is the service concept of what we want to solve. Finally, I wish you a happy life and a happy work! In addition, the taste of our restaurant is also good. They are all local specialties and are loved by most of the guests. Especially the bacon, which I made myself. It is worth trying.
Brown
Above The Clouds Terrace Double Bed Room
Stayed in Aug 2023
Solo travelers
12 review
4.7/5
Amazing
Posted on Sep 12, 2023
This was my third trip to Yuanyang rice terraces to watch the harvest, that I am fascinated by, during harvest season My previous trips I stayed at OneNess Resort (1/2 mile from Cloud). Both are great. Oneness is newer but Clouds has a vintage personality that is hard to beat. When I arrived, I was disappointed that there was no regular chains or small desk or table to sit at to work on computer and organize the daily videos that I captured. I just mentioned this to the manager and I went out to explore the area. When I returned, he had brought a table and chair to my room and placed them on the rooms terrace. The people here are so friendly and I personally take service and friendliness of the staff at the top of my list, Two of the young girls (sorry for the phrasing but I man 78 and we always used to use that terms as a compliment) tracked me down to invent me to come to the reception area and they would make me coffee. I was heading out so they quickly went back to the main reception and then returned to give me several “brew in you room” coffee pods. Fabulous location, fabulous people.. I’ll be back - God willing.
Response from Property: Dear international friend, it's a great pleasure to meet you. Meeting personalized service needs is one of our hotel's service concepts. Therefore, if you have any problems after staying at the hotel, you must report them to the hotel. The hotel will do its best to help you solve them. We believe that only if the customer is satisfied with this business is truly good. Finally, I wish you (an American friend, 78 years old) good health and take care of your health.
JAMES ALEXANDER
Pastoral Comfort Double Bed Room
Stayed in Jan 2023
Solo travelers
24 review
5.0/5
Outstanding
Posted on Feb 6, 2023
EXCEPTIONAL. I’ve been solo traveling for 6 weeks now and this is the best hotel I’ve stayed at in any city or town. Truly stunning location, very very well designed hotel, and lovely underfloor heating. Best breakfast I’ve had outside of luxury hotels, great hiking nearby. Really loved my stay - kind of regret I didn’t stay any longer. Very little food around Yuanyang rice paddies, but the hotel has a good restaurant on site.
Response from Property: Dear guest of Yunshang, thank you very much for your perfect review. Yunshang Terraces is a garden-style single-family villa hotel invested and constructed by the government. It consists of 30 Hani-style mushroom houses and covers an area of ​​more than 180 acres. It is the largest hotel in the scenic area. The interior of the hotel is a fusion of modern high-end facilities and ethnic elements. It is the goal of all our staff to ensure that every guest has a good stay experience. It is the pursuit of our work to allow every guest to leave a wonderful impression of their Yuanyang Rice Terraces trip. If you have any questions during the check-in process until you leave Yuanyang, please call the front desk or my phone number on the room card cover as soon as possible. We are waiting for your call 24 hours a day. If you are satisfied with the hotel, please spare a few minutes to give us a good review. Your affirmation and support are very important to us. Finally, thank you again for your kindness and welcome to come again next time!
Guest User
Pastoral Cozy Tatami Double Bed Room
Stayed in Apr 2023
Other
9 review
5.0/5
Outstanding
Posted on May 8, 2023
What a lovely quiet place with very supportive and super friendly staff
Response from Property: Thank you very much for your full support. In fact, the tatami king bed room is one of the worst room types in our hotel, with a sloping roof that may not be suitable for everyone to stay in. Guests who want to experience a special check-in experience can choose this room type, but those who require high accommodation conditions are not recommended to choose this room type. Of course, the facilities inside are available, and all hotel staff are from local ethnic minorities, Feeling the warmth, simplicity, and pure friendliness of ethnic minorities is also a characteristic of our hotel. Once ag
Guest User
Pastoral Cozy Tatami Double Bed Room
Stayed in Dec 2022
Couples
15 review
5.0/5
Outstanding
Posted on Jan 22, 2023
This hotel is right in the terraces with lots of hiking trails nearby. The staff were very helpful with everything. Room was clean and comfortable. Food at the restaurant was excellent. A wonderful experience!
Response from Property: Dear guest of Yunshang, thank you very much for your perfect review. Yunshang Terraces is a garden-style single-family villa hotel invested and constructed by the government. It consists of 30 Hani-style mushroom houses and covers an area of ​​more than 180 acres. It is the largest hotel in the scenic area. The interior of the hotel is a fusion of modern high-end facilities and ethnic elements. It is the goal of all our staff to ensure that every guest has a good stay experience. It is the pursuit of our work to allow every guest to leave a wonderful impression of their Yuanyang Rice Terraces trip. If you have any questions during the check-in process until you leave Yuanyang, please call the front desk or my phone number on the room card cover as soon as possible. We are waiting for your call 24 hours a day. If you are satisfied with the hotel, please spare a few minutes to give us a good review. Your affirmation and support are very important to us. Finally, thank you again for your kindness and welcome to come again next time!
Guest User
Above The Clouds Deluxe Standard Room
Stayed in Dec 2022
Other
46 review
2.7/5
Posted on Feb 8, 2023
Nothing to say.Not go again.
Response from Property: It is the responsibility of every Chinese to promote Chinese culture. We hope that we Chinese can speak Chinese no matter where we go. In addition, the hotel does not welcome colleagues with malicious intentions to stay.
cdhx7206
Pastoral Comfort Double Bed Room
Stayed in Feb 2025
Family
137 review
5.0/5
Outstanding
Posted on Mar 10, 2025
This is the second time I stayed at Yunshang Terrace Hotel. The hotel is located in the Hani Town of Jingkou, with convenient parking. It is not too far from the main attractions of Yuanyang Terrace. The hotel service is good, the room is clean and tidy, and it is relatively quiet at night. Because of the floor heating, it is very comfortable at night. In addition, the hotel restaurant is not bad, and the food is more in line with our taste. Finally, we were fortunate to see the spectacular sea of ​​clouds in the early morning of the second day of our stay. The area around the hotel is like a fairyland.
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6/10
Piaoye07
Above The Clouds Terrace Double Bed Room
Stayed in Feb 2025
Travel with friends
65 review
4.8/5
Amazing
Posted on Mar 8, 2025
The hotel is built on the hillside, with small buildings scattered in an orderly manner. The lobby is very beautiful, and there are terraces outside the lobby. If the weather is good, the view should be good. The room is not very big but the decoration is quite unique. There are floor heating and electric blankets, a bathtub and terrace with a view. The waiter is very nice, the boss is very enthusiastic, and the dishes in the restaurant taste good. Overall, I am satisfied!
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Antelagelisha
Pastoral Cozy Tatami Double Bed Room
Stayed in Feb 2025
Couples
23 review
4.7/5
Amazing
Posted on Mar 4, 2025
The hotel is in Hani Town, with convenient parking. They are all single-family buildings. There are three rooms in one building. The pity of the top floor is that there is an angle, which is a little inconvenient. The hotel has a restaurant. The price feels a little high, but it is still acceptable in the scenic area. The taste is good. The breakfast is also good, with many varieties. You can see the terraced fields and sunrise next to the restaurant. The staff is also very enthusiastic and took us to the building and carried our luggage.
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Guest User
Pastoral Cozy Tatami Double Bed Room
Stayed in Feb 2025
Family
11 review
5.0/5
Outstanding
Posted on Mar 2, 2025
🌄It was the right decision to choose Yunshang Terrace Hotel for this trip! The hotel is like a pearl hidden in the terraces, perfectly blending the local natural beauty with modern comfort and convenience. From the moment you step into the hotel, it feels like you are in a landscape painting, and every detail shows a unique charm. 👍The hotel's dining is also a highlight. The food provided by the restaurant is made from fresh local ingredients and tastes authentic. Especially those dishes with terrace characteristics, such as red rice, terrace fish, etc., each one is full of rich local flavor, allowing our taste buds to immerse in a feast of gourmet food.
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Luhuizhazi
Pastoral Cozy Tatami Double Bed Room
Stayed in Jan 2025
Travel with friends
50 review
4.0/5
Very Good
Posted on Feb 27, 2025
The hotel is in a very good location. It has been renovated for quite some time. The sanitation is good. It has floor heating, which is very good. The hotel service is satisfactory. Parking is a bit messy when there are many people. The breakfast in the restaurant is also messy. The sanitation needs to be improved.
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UU_315
Pastoral Featured Standard Room
Stayed in Jan 2025
Family
28 review
5.0/5
Outstanding
Posted on Feb 6, 2025
I got a very nice room during the Chinese New Year, but I missed the family room... The room price was within my acceptable range, not outrageous, but I think the girl at the front desk understood me very well and gave me a room with two large beds. My family of three lived very well, and the introduction to the terraced fields was also very good (there was also a picture, but I can't find it. I remember taking a lot of pictures, but I can't find it either). The guy led us to the small building where we lived, and helped with the luggage, which was nice! The building we lived in was very close to the hotel restaurant. My two fur babies said that the house was great, the food in the restaurant was also delicious, and the rice noodles for breakfast were good! The frogs were by the rice field in front of the lobby. Because of the fog, I didn't Photoshop the picture, and it was also at night, but I didn't Photoshop the picture. There were seven of them.
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6/10