Hotel berhampiran Lake Kinrin, Yufu

Overall, I felt the hotel was very nicely done with great local touches while still keeping an international atmosphere. I also wanted to point out the great flexibility of the hotel, allowing me to change my meal reservations from 3 dinners at Elements (I was on a package deal) to one at Elements and combining the remaining two meals at Elements to a dinner at Atelier. This allowed me to not have to dine at the same restaurant as well as opening up a slot for me to explore a local restaurant. However, there were two things that I'd like to point out that the hotel can improve upon. The first is the staffing at the club lounge (and in general) is not enough. There were many moments where I was left to wait, to the point where using standard facilities (like the check-in counter, or breakfast at Elements) would have been a more positive experience. Breakfast on 12/21 was where the understaffing really showed, where it took over an hour to complete breakfast; many guests left in the middle of their meal since service was horribly slow. However, the second point us what I would really want the hotel to work on - CoVID countermeasures. Largely, two things I'd like to point out. (1) Temperature screening us inconsistent. I was checked when I first arrived, but never anytime afterwards (or should I say, the thermometer station was unmanned). (2) During my meal at Atelier, my wife and I noticed that the staff (He was Italian, I think his name is Marco?) preparing the dishes (in the open kitchen) prepping a sauce, tasting it with the same spoon which was quickly rinsed it under the faucet and returned into the mixing bowl. I pointed this out to one of the servers (Japanese male, responsible for serving and explaining the dishes). This is where I felt the hotel can improve on - in detail, three things. (i) The Japanese server proceeded to quietly scold the staff in front of me, I felt that was not a great experience both for myself and the staff. (ii) Nothing was cleared. After the scolding (and then the staff responding back that he did not put the spoon back in) none of the utensils were changed and no follow up. I guess there is no trust in what a customer points out. And finally (iii) I felt that this is at the fault of the hotel for not putting in proper operation guidelines.A person putting together a meal will need to taste it, to make sure it's good. If the hotel were to put in operational guidelines to ensure tasting can be done while still making it very obvious that it is hygienic, I would not have to be writing this email. Needless to say, our dinner experience was ruined that night. I actually shared the above comment with IHG Guest Relations (on 25 Dec), which the agent was extremely prompt on getting back to me and assured that I would get a response back from the hotel about it within 48 hours. Unfortunately, the hotel never contacted me. I then asked guest relations again (on 5 Jan) to follow up with th

The best room throughout my trip in Kyushu. Size wise, you have plenty of space to flat open 28” luggage. Bed wise, nice firmness. Cleanliness wise, outstanding. The room has functioning AC so you can always cater the temperature to your preference. They also prepare a pair of pajamas for you to use, so don’t worry about bringing too many clothes. Breakfast is aplenty, with a lot of seafood & vegetarian options. For Muslim travellers, halal restaurant is 1km away, and is accessible on foot, or Uber. They have onsen, and coin operated laundry facility. No complaint at all. Staff are so accommodating and attentive.

前回は洋室　今回は和室を予約 和室は照明が暗く感じました。 また、使用されているグラスが経年劣化で曇っていて流石に交換時期なのでは！？ 今回中華を予約、前回日本食が美味しかったので期待していましたが 残念ながら中華はそれほどではありませんでした 何しろ食べ物を出す間隔が開きすぎて　日本食のスタッフ程テキパキ感がありませんでした。 間隔が開きすぎるとどうしても満腹感を感じて食が進まなくなります。 次回より中華は２度と利用しません。 朝食　種類も豊富で美味しいです。 お風呂　露天風呂が気持ち良い　　ただ男風呂にも良いシャンプーを置いて欲しい！ ホテルスタッフの対応は前回同様とても良かったです。

12月中旬に利用させていただきました。JR大分駅に隣接しているので、雨にも濡れずに駅から2～3分で行くことが出来ます。ホテルのあるビルの8Fがフロントになっています。今回は、17Fの禁煙・ダブルベッドのお部屋を利用させていただきました。お部屋のバスルームにあるフェイスタオルは、made in 今治でした。チェックインは14時から可能で、19Fの「てんくうの湯」も宿泊者は14:00から利用可能です。部屋着で19Fに行き、受付でタオルセットを受取り男湯の更衣場所へ。19Fには内湯と2種類のサウナ（フィンランドサウナとミストサウナ）があり、洗い場は、10か所以上ありました。19Fの内湯は、地下700mから汲み上げている天然温泉です。19Fの内湯に浸かった後、階段を上がって20F（屋上）へ。ここには2種類の湯船が用意されています。ちょっと熱めの湯とちょっとぬるめの炭酸泉です。また、湯船に浸かっての眺めが最高です！昼間もいいですけど、夜間のネオンに照らされた眺めもいいですよ。宿泊客は、翌朝6時からも利用できます。この朝風呂が最高に気持ち良かったです。朝食は、午前7時から8Fのレストランでいただきました。朝食券を持って6時55分頃に着いたのですが、既に7～8人の方が並んでおりました。自分で好きな席を選べるのではなく、係の方が案内してくれます。その席で、係の方からメインディッシュを和食にするのか、洋食にするのか、と訊かれます。この日（12/16）は、和食は焼き鮭＋小鉢、洋食はハンバーグ＋小鉢でした。メインディッシュ以外は、ブッフェ形式になっており、自分であれこれ取って来るスタイルです。空港行きのバスが早い時間だったため、ゆっくり朝食を摂ることが出来ず、残念でした。次回は、ゆっくり時間をかけて朝食をいただきたいものです。ホテルスタッフの皆様、どうもありがとうございました。

Very simple facility, but extremely clean. We stayed in Japanese style room, and it is very spacious. Shower is a bit small but it's definitely enough. As for locaiton, it is close to supermarket and mytiple restaurents in the small town. Definitely recommended to who ever travel to Usa.

The experience was absolutely amazing.💕The price is very inexpensive for everything that are included in your stay. The breakfast and dinner were delicious there was a lot of food and it was very traditional. As we came for our birthdays the staff gave us presents. The Onsens both interior and outdoors were so relaxing and beautiful.♨️ This staff is so caring, do not hesitate to ask for help if you’re having trouble wearing your Yukata properly. I highly recommend going to this place, you really won’t regret it. By far the best place I stayed at during our one month trip to Japan🇯🇵👍 Thank you so much for receeving uf❤️ Love from France🇫🇷

The rooms provided here are very spacious and the staff looks excellent. When it comes to food, it was very tasty and many variaties of dishes are available here. The huge benefit to stay here is it is one of hotels which is nearer to the railway station.

Most important thing to know about this hotel is that THERE IS NO BATHROOM IN THE ROOMS!! IF you do not intend to shower / bathe in the public bath, then you will have to have a simple wipe down and the only thing in the room is a toilet bowl (with bidet). The location is pretty remote but because of the remote location you have a great view. All rooms facing the back of the hotel get a great view of the mountains behind. Parking is free! After going to the Onsen, you get free Ramen as well and the ramen changes daily. I noticed there were many Japanese families having a great time in the hotel when I was there. It is also equiped with a karaoke room, ping pong tables, massage chairs. If you are not comfortable going to public baths, please find another property.

Situé à proximité de la gare d’Aso, l’hôtel Marriott offre une expérience moderne et confortable. Son emplacement pratique facilite l’arrivée, avec un parking disponible. Les chambres, conformes aux standards Marriott, offrent un confort appréciable, et la literie assure des nuits reposantes. L’équipe, professionnelle et serviable, distille d’excellentes recommandations. Cependant, il est sage de vérifier la disponibilité des restaurants suggérés, surtout en soirée à Aso, une ville parfois limitée en options. Ce qui distingue cet hôtel est son rapport qualité/prix correct (environ 14kyens la nuit), même pendant les périodes de forte demande comme les fêtes de fin d’année. Pour une expérience pratique et agréable à Aso, l’hôtel Marriott est une option.