Hotel berhampiran City Center one East, Zagreb

The only thing good about this small hotel is the location and the hot shower. Everything else was not as expected from such high review ratings! I came a with a friend, we booked separate rooms at the same time and price. When we got to the hotel we each were given very different rooms. I got to the hotel first and asked for a room on a high floor with a view. Lady at check in said it wasn't possible as the hotel was full. A few minutes later my friend arrived and got a lovely room on the top floor with windows and lots of sunlight. Meanwhile I am in a dark room on a lower floor with no light or view and a balcony that is a joke. There was only one bath towel and a hand towel on the first day, the next day the same but one face cloth added, third day two complete sets of towels but no face cloth. I didn't need or want to have the towels changed every day! There was a useless kitchenette in the corner. No microwave and no dish towels or paper towels. There was a bottle of Coke and water in the mini fridge but it was not clear if it was supposed to be there. The mini fridge in my friend's room had a few more beverages in it and a price list, but there was no price list in my room. The temperature and fan control in my room never worked and the instructions given in the room notes were not clear. You also needed to read the instructions to get the TV channels, it wasn't just click on and watch. There was a robe in my room but no tissues or note pad and pen. The staff was not very knowledgeable about tram and bus - yet there was a tram stop just behind the hotel. I am not sure how this hotel was rated so highly but it doesn't deserve it.

The name “Central Hotel” is a bit misleading because the city center is not nearby. It’s perhaps walkable, but the street to the center is not inviting for a stroll. The hotel is across the street from the train station, and next to a city park which looked lovely. The front desk staff recommended a restaurant nearby which was delicious. Our room was oddly configured, with a twin bed at opposite sides of the room reminiscent of a dorm room.

Wir haben verschiedene Unterkünfte in Zagreb ausprobiert, aber das neueröffnete art‘otel Zagreb hat uns am besten gefallen. Es hat eine tolle, umhüllende Atmosphäre, auch dank der Freundlichkeit, Kompetenz und Präsens des Personals. Ein gelungenes Gestaltungskonzept - eine raffinierte Mischung von Design und Kunst -durchzieht konsequent das gesamte Hotel. Auch die Zimmer und Badezimmer (!). Einfach Super! Das reiche und frische Frühstücksbuffet, ergänzt durch ein Extramenü, ist toll angerichtet und wirklich sehr lecker. Zur Entspannung gibt es einen Spabereich mit Sauna und Pool ( den wir mehrmals genutzt haben ) und die Bar. Alles ist super sauber und gepflegt. In Kürze gibt es auch ein vielversprechendes Restaurant und eine Rooftop-Bar mit Blick auf Zagreb. Wie freuen uns schon auf das nächste Mal!

Thanks for making our stay easy. The staffs were friendly and helpful. Thanks again for ensure a speedy laundry 🧺 service. 👍👍👍

Stayed at Hotel International with a Costsaver/Trafalgar group tour on June 18, 19, 26. A very good location as it is situated in a quiet area but if you walk 20 minutes you are in the center of the action of Zagreb with parks, restaurants and shops. Just around the corner from the hotel is the Milnar Bakery. You can find all kinds of delicious baked goods to take on the go and very reasonable. Tried the tasty Mexican Chicken Roll 11 Kuna and the Burek with Apple 10 Kuna. They open at 5:30am and closed on Sunday. At the Hotel International their breakfast buffet is very good. They open at 6:30 am which can give you an early start to your day. A very good choice of breakfast dishes-scrambled eggs which were so tasty AND NOT WATERY, bacon, zuccini, assortment of cheeses and cold cut meats and so many other choices, delicious assortment of breads and rolls. Those rolls with the seeds, out of this world delicious. Wish I new what those rolls with the pumpkin seeds are called as would love to buy them back home in Canada. They also had fresh fruits and a nice display of fruit cocktail. They have a dispenser that you can get juices and cold water. The fruit juice was very refreshing. The room was on the small side but it served its purpose. The room and bathroom very clean. I liked the idea that the bathroom had a packaged soap provided as I found out in other hotels that the soap dispensers are so hard to squeeze out the liquid soap. It was great that the room had a fridge and there was a complimentary 1 liter bottle of cold water in the fridge.

We stayed at Rooms Zabreb in Ocotber 2023. We were greeted by Ivan. Ivan and Irena are a lovely couple whoown RZ17. RZ17 was in a great location. The room was very large and spotlessly clean as was the bathroom. Our window looked out on to the main restaurant street. The windows kept the rooms very quiie. The bed was very comfortable. Zagreb was the end of this Croatia trip. We will return next year and stay again to explore more of Croatia. All in all it was a great place to stay. Remember to check your email prior to arrival for the passcode necessary to enter the outside door form th estreet. That door leads to an inner courtyard where the building is located. We also got a ride to the airport from Ivan as well. The taxi drops you off about a 5 minute walk away as they ar eprohibited from going in the area of RZ17. Ivan and irena , as residents, can drive there.

What began as a suspiciously underpriced, gorgeously designed, epicentrically located property with heart and smiles for days...turned into a psychotic, abusive nightmare, like something straight out of Rosemary’s Baby. Never in all my days, in all the hundreds of properties and thousands of nights in everything from backpacker hostels to five-star suites, have I been subjected not simply to bad service (fixable) but outright and unrepentant hostility, harassment and torment by the staff. Unbelievable. As the gentleman and professional many know me to be, I in good faith detailed the infractions, called for a GM meeting, recommended simple solutions, had multiple follow-up meetings, and presumed the offending micro-tyrants would be disciplined and neutralized. They weren’t. It only got worse. And worse still. Think, stalking, door slamming, man-handling my iPad (verboten), shorting guest change when paying by cash in the bar (witnessed multiple times), having aggressive security called for eating in an otherwise public area five minutes beyond a theretofore unknown “rule,” asking me repeated and pointedly “how long I would be staying...” you get the idea. So, in the end, I cancelled two weeks of reservations (which would have been expanded to 6+) and protested with my feet. I left. A day out and I STILL feel emotionally winded, unsure of what I just witnessed. All I know is that if my behavior to a client or guest even approached this, I’d be – and should be – terminated on the spot. This was not the decision of management. But maybe it’s me. Maybe this is Croatia’s version of adventure travel. Not enough to make me fall out of love with Zagreb...but close. Interesting world.

El hotel esta muy bien ubicado .Cerca del centro de la ciudad (veinte minutos andando y en linea recta) por lo que no tiene perdida La habitacion en la que me hospede ,era limpia, igua lde limpio el cuarto de baño ,silenciosa , y buenas vistas al exterior.El desayuno muy bueno.Al igual que la cena (que en mi caso fue bufet libre)

We utilized this hotel after we flew into Zagreb, preparing to drive into Bosnia the next day. It was only a 15 min drive from the airport. There was plenty of parking (free). The hotel exterior was nice and well maintained. Check in was easy and attendant was friendly. The room was spacious by European standards and bathroom was nice. Good water pressure and plenty hot. Breakfast was fantastic - lots of options for food and drink. Cafe on site for coffee and ice cream, too. Only negative would be that there was a wedding the night we stayed, which went until 5 am (perhaps typical for a Croatian wedding!), and could still hear the base of the music two floors up. Not a problem for us, as we sleep with a white noise machine, but something to ask before the stay. Would certainly recommend this hotel!