Hotel berhampiran Sopingholicarka, Zagreb

This is a wonderful family owned hotel that we would absolutely stay at again (I believe it has been owned by the same family for almost 200 years). We stayed in the Elizabeta Room. Our room was spacious and clean. The room had a historic feel with the decor, but it was still modern and comfortable. There was a nice sitting area in the room with chairs, a couch, desk and coffee table. The bathroom was also spacious with a nice deep soaking tub. The staff was wonderful. Everyone was friendly and we had no difficulties communicating in English with them. Breakfast had a variety of options to fill us up to start the day. The hotel itself is beautiful with historic pictures and items throughout all of the common areas. Their family owned restaurant is right across the street which was delicious and convenient. One night we went to the front desk and asked if it was okay for us to get our dinner for carry-out. The man at the front desk gave us a menu, asked what we wanted, and then delivered the food to our room when it was ready which was a nice surprise. We had expected to go over and order for ourselves and carry it back ourselves so the extra customer service was really nice. Note that it's not in the historic center of Zagreb so you'll need to drive if that's where you'll be heading each day. We had a car so this wasn't a problem for us. It was only about a 5 minute drive. They had a parking lot for guests which was nice and convenient. We loved our stay and would definitely stay here again.

The room was ready by 11:00am so I could check in early and leave my luggage. I have a safety concern and it is that the code to access the main door is the same one to your room door, so unless everyone has a different code for both the main door and their room door (which is the same), any of the other residents can basically access your room since everyone shares the same code. The location is very good, very close to the main attractions. At times, there was a strange noise coming from the patio. Overall, decent experience.

The hotel room was nice and clean on first sight but when you look closer you find a lot of things being very wrong. I had two windows in my room. One wasnt opening at all, the oder didnt close properly. Tilting it was not possible because no matter how you turned the handle it was always in the open position which also meant you could not block the outside noise from the restaurant below out. But since the AC wasn't working (no matter the setting, it was heating) sleeping with the window closed was not possible anyway. So you have a choice between a completely overheated room or loud noise and smell from the restaurant until midnight. The bathroom was mostly clean but everything is half broken and the toilet is placed so close to the wall that sitting straight on it is impossible, despite there being more than enough room for better placement. Neither the sink, the bathtub nor the bidet had plugs in them and the pipes below looked very dirty. The shower hose had black stains that looked like mold all over it. It was not pleasant to use that shower. There is only a single socket near the bed so you have a choice between using the bedside lamp or charging your phone. The service was ok most of the time but the person who did my checkout was extremely rude just because I didnt understand the croatian text on the payment terminal which caused the first payment to fail and they had to do it again.

A hotel personal was very helpful and friendly. Specially on reception desk , Young lady (didn't remember her name) thanks for late night dinner . Hotel is in green town arises. Small bar with funny staff . Maybe they can improve working time. I land after 10pm and search for some beers. They closed at 23pm

Honestly, we were not sure what to expect considering the relatively low price of the hotel. When we arrived, we were impressed from the first moment. We left the car in the free parking lot, checked in quickly and went to the enormous room with a bathroom the size of my childhood bedroom! The hotel is not located in the center of the city but the tram is right outside so getting to the center is easy. However, we were really just there to sleep during a stop on a long drive. To that end, the hotel was perfect. The beds were so comfortable, I slept better than I do at home (according to my smart watch). The shower had great pressure and although we didn't use it, the room had a jet tub. I noticed a few reviews with complaints about the breakfast. I don't know if they were at the same hotel. This was a super upscale breakfast that was so good, it shocked us. The hot and cold options were excellent. The variety was really impressive. Everything was fresh and delicious. We were actually sad to leave but we had to get on the road. We will absolutely stay here again when we are in Zagreb

I highly recommend this hotel, amazing modern interior, one of the most exquisite breakfasts I've had. The bathroom had amazing body cosmetics.Good location - close to the highway, so you can quickly get out of the city.The center is 5-6 km away. They have a large underground parking.You won't regret staying here!!!

Very kind staff, clean. Good for staying before getting a flight. Located in really Calm place. Especially for business trip