Hotel berhampiran Pomnik Władysława Zamoyskiego, Zakopane

Piękny hotel w super lokalizacji. Pyszne jedzenie i bardzo miła obsługa.

We stayed in the hotel for 3 nights and it was definitely a good experience. Upon arrival, there was some confusion with our room (the room we were accommodated was already occupied by other guest) but the reception has promptly sorted it out and upgraded our room for an apartment at no charge. Cleanliness was definitely 5/5. Most of the staff were very helpful, especially the reception team. What could be improved is spa access hours. Pool and spa are open for adult only between 8PM and 9PM. One hour so relatively a short time. However jacuzzi, hot beds, sauna were switched off at 8:45PM - a bit disappointing. Also, the hotel is located very close to Krupowki Street and Gubalowka which is definitely very convenient.

A memorable experience! Walkable distance from city center. You can get transport for famous places from there. Beautiful and huge park near by as well. Western and english breakfast with lots of varieties. Special counter for kids! Entry to thermal bath for hotel guests. Of course chargeable. Perfect gateway for family, friends and couple. I will definitely visit again. Few suggestions: Pre book thermal bath and breakfast to save some bucks! Indian restaurant nearby!

Location location location...over panoramic view of Zakopane with a breathe taking mountains view waking you up. Breakfast buffet in a traditional Polish way. Surrounded by the forest. Local old parish 5 min walk andb10 min walk to Zakopane main district Very clean and warm rooms despite of the building being very old style. Highly recommend It Was my second stay there.

Comparing to other 5-stars hotels we've been to: 1. Bathrooms - No wet wipes or air freshener. But it was spacious 2. Breakfasts - Cold buffet available, no toaster. Small choice of cartoned fruit juices available upon request - only orange and apple, no grapefruit, pineapple. ”Selection of cheeses/meats/cakes” label was 'obvious', - would be more helpful to label each fully. Small choice of yogurts (one). Hot dishes ordered from breakfast menu. Ordered mixed omelet and got plain egg. Ordered 2 teas and got one. Tea at 5 star we would expect proper loose leaf quality tea, but we got 'flavoured green tea' bag. And a slice of lemon that was just skin and no lemon. 3. Room - few choices of coffee/tea available; no milk (you can ask for more). Only very small cups available (not suitable for tea). TV. Lack of streaming like Netflix. Only terrestrial, mostly Polish with very few in English. Wifi was strong and fast in room though. Bed was comfortable and large. Room temperature was adjustable only by a fiddly electronic screen. Far easier are physical dials and controls. 4. Pool - small, more for relax and play, than swimming. 1 or 2 can swim at a time. It was chlorinated (not ozone). Crazy that it closes at 10pm, so after day out/evening meal you have very little time to use it. Midnight or 11pm would be more acceptable. Should be a time for adults only use of the spa - eg 9pm to 11pm at least, as it was very noisy with so many young children. It was 'winter break' time so we can understand the number of young screaming children, but feel that a reasonable limit could be in place, time-wise. 5. Sauna - Good that there was a it is a 'proper', traditional, Finnish, healthy, correct sauna, (nude or in a cotton wrap) but this was not enforced. This meant that ignorant people were sitting in wet swimming costumes. This is dangerous, unhealthy and insanitary, as the chlorine form the pools evaporates in the hot sauna air, and the dyes and the plastics from the costumes cause skin problems and the body cant sweat properly. Others sat directly on the wood causing damage to the sauna, and unhygienically sweating directly on the wood. Aromas/oils were available upon request, but that meant asking for it regularly, 4-5 times. 6. The outside deck (to jacuzzi) very slippery, like ice-rink! This should be improved or the ice cleared. 7. The 'jazz pianist' was monotonous, boring, and seemed to have only one style. 8. Paid parking only (50zl a day). We would expect that included.

Stayed here for 4 nights. Didn't get off to a good start. Lady with blonde hair checking us in was so rude that we were taken aback. Needs customer service training or a new job. But things improved after this. Other reception staff were lovely. I had hurt my back and asked one of the staff to ring a physio I had found online. I don't speak Polish. Lady had someone she suggested and he came to the hotel. He was brilliant and a greatly helped my back. Great recommendation from hotel receptionist. Rooms were quite big. Nothing flash, but spotless and for the money great value. Note no fridge in rooms. We were there in winter so just left our milk outside on the window sill. Breakfast was okay. Not alot of hot food. Took ages to get a omelette. A toaster would be a great addition for your international visitors who aren't use to just bread for breakfast. Location was just perfect. Right on K Street. I would definately stay here again if ever back in Zakapone.

Hotel super blisko centrum i innych atrakcji, jedzenie bardzo dobre świeże i bardzo duży wybór. Obsługa uśmiechnięta i pomocna. Super strefa SPA. Polecam

I was staying in a 4* building (Grand) and was surprised that the 2-person suite didn't have the air condition (there was only a standalone fan in our room). I was so sure that AC would be a standard in 4* that I didn't even verify it before booking. Also, there was no way to block the bathroom door, which is another surprise and disadvantage. Other than that all good, just a bit crowded but I guess it is expected in mid-July.