Hotel 3 Bintang di Zaragoza

This hotel is a three star and situated right in the centre of town. It is 5 minute walk to the main square and surrounded by shops, bars and tapas restaurants. The reception staff are helpful and we were able to park our car in a public facility at a reduced rate. We had a quad room that was clean and generally well appointed. Breakfast was ok but items that ran out were not replaced leaving options a little lacking. For the price this is a good hotel in a central location.

We stayed at Ibis Styles Ramiro for 2 nights, and we were expecting the level of comfort we are used to with other hotels of the chain. The initial room we have been give was street facing and very, very loud. The AC was not working either, which made our sleep uncomfortable. I asked for a change of rooms the next day, which was received positively. The new room was facing a patio and was fine - although it had twin beds instead of the the double one we originally booked. The hotel itself feels a tad old and run down, with stains on the walls and carpets for instance, but was clean. The breakfast was OK, and the staff helpful. They even agreed to let us store our luggages before taking our train. I would come back but renovations are needed.

Not easy to find! The instructions say that the hotel is just across the road from the railway station but we had to ask a friendly security guard to point us in the right direction. The hotel, clearly for business travellers, is underwhelming and is in need of renovation. It’s a long way from the city and you need to get a bus to get there. We couldn’t get in our room door upon arrival and, after trying to ram it a few times, had to ask the receptionist to help. She showed us the correct way (keycard in, out, quickly!) otherwise we would have been standing in the not-so-nice hallway all night. The room was basic but we hadn’t paid much for it and weren’t expecting luxury. It was nice enough and was clean. Only two power plugs (one of which wasn’t working), insufficient for today’s needs, and none by the bedside for powering up phones etc. The bathroom fan didn’t work. We wanted to use the safe in the room but couldn’t work out how to. There were no instructions. Another trip down to reception where we were told there were two types of safes, one with a numeric pad and others (like ours) that needed a special card. To get the special card, we’d need to leave a deposit of €20 and she’d have to call a colleague to set it up. No thanks! We went out for dinner clasping our wallets close to us. Two positives: the aircon worked well and the breakfast was good. Constantly replenished and, except for the orange juice, of good quality. Upon reflection, we should have gone for a hotel in town instead.

Hotel Pilar Plaza in Zaragoza offers a fantastic experience for those seeking a no-frills yet comfortable accommodation. The hotel's prime feature is its cleanliness, ensuring a pleasant and hygienic stay for all guests. Its location is exceptional, placing visitors right in the heart of the city, making it easy to explore Zaragoza's charming streets and historical sites. The breakfast at Hotel Pilar Plaza is quite satisfying, with a good selection of fresh and tasty options to start the day right. I appreciated the quiet atmosphere of the hotel, which was perfect for relaxing after a day of sightseeing. In terms of value, this hotel is a real gem. It offers great amenities at a very reasonable cost, especially considering its location in a popular area. It's a solid choice for travelers who want to enjoy Zaragoza without breaking the bank. Highly recommended for its simplicity, comfort, and excellent value.

Unfortunately, we were unable to stay as my vehicle was too tall for the parking at the hotel, or anywhere else in Zaragoza. However, l am extremely grateful for the very helpful and professional service given to us by the staff. Next year l shall bring a car rather than a van. Thank you very much to the lady receptionist who was amazing!! Kindest regards, Nic.

We stayed here for 4 nights because our insurance company sent us here after our car broke down on the way to the U.K. During this time the garage to where the car was taken were very awkward relating to the car. The reception staff were fantastic translating for me and basically doing anything they could to help The hotel was clean and comfortable, with a pretty basic breakfast Thanks to them all

El hotel está bien aunque algo alejado del centro. Si llegáis a Delicias a la estación del AVE y tenéis el cercanias incluido es la mejor opción para desplaz**** al hotel además del taxi. Me facilitaron una habitación superior a la que tenía reservada ya que la mía era muy pequeña y por ello les doy las gracias también por aquí. Si queréis una opción económica esta sin duda es una buena opción si no te importa moverte caminando o en transporte público.

Hotel itself is cute and charming. Location is great as it is near the center. Many restaurants nearby and even a supermarket almost next door. Hotel offers parking but get to the parking you must make an illegal u-turn.. and drop your heavy luggage beforehand near the hotel! Hotel is dogfriendly and it is a 4 minute walk to the river and park there to walk with your animal friend. Rooms are basic but clean and decent and just large enough. Good breakfast.

While good enough for a short stay it doesn't look like this hotel is going to good places. The positive is great location with great view and walking distance to free parking across the river. The rest is just ok: Room was so-so, breakfast was average. The shower controls were so complicated it took me time to figure it out, and at the same time the soap and toilet paper were the cheapest you can get which is a better sign of how things are currently doing. So nothing too exciting but at the current price it's good value and a reasonable option.

Viaje de trabajo, dos personas en sendas habitaciones. Pernocto la noche del 12 al 13 de julio. Llevaba contratada habitación y desayuno. Dejé hecho el pago por adelantado al realizar el check-in el día 12. El hotel en sí, sin ser pésimo, está notoriamente por debajo de la media nacional de un 3 estrellas: se le ve antiguo, apagado, muy necesitado de pintura y redecoración. Lo mejor, las dimensiones y limpieza de las habitaciones y la amabilidad de la camarera de habitación y la corrección de la recepcionista de la tarde-noche. Lo menos acorde a la teórica calificación de 3 estrellas: el baño y sobre todo el comedor, desangelado, con un desayuno más bien pobre, y carente de atención, ya que alrededor de las 10 a.m. compartía camarero (uno solo) con la aledaña cafetería a la calle del establecimiento. Hasta ahí, más acorde con un hostal o con 1 estrella que con un teórico 3 estrellas, pero creo sinceramente que aceptable al precio de 62€ en el mes de julio. Lo insólito vino después: había quedado a la mañana siguiente con un cliente, al que cité en el hall del hotel. Mientras, decidí bajar a tomar un café (nunca desayuno; tampoco en esta ocasión) en el comedor. El café, horrendo, y de hecho lo dejé en la taza porque era imbebible debido a un intenso sabor salado (sic). Unos minutos después me dirijo a la recepción para entregar la tarjeta y formalizar el check out. Y ahí vino la afrenta a manos de la recepcionista que estaba en el mostrador esa mañana (distinta repito a la de la tarde anterior): esta señora me inquiere para que le diga si tengo algún gasto y, en particular, si he desayunado, porque me ha visto salir del comedor y en ese caso tengo que abonarle 10 euros del desayuno. Sorprendido, le digo que no, que tomé (intenté tomar mejor dicho) un café y nada más, y para mi asombro, sin apenas mirarme, con un gesto desagradable y malencarado, muestra sus dudas y me dice que da igual que no desayune si he accedido al comedor: se adeudan 10 euros. Yo me planto, y educadamente le ofrezco ir a preguntarle al camarero (error mío), ante lo cual se va caminando a toda prisa hacia la cafetería, conmigo detrás (segundo error de principiante mío, repito, que nunca debí aceptar esa actitud de esta persona tan maleducada), y cuando el camarero viene (un señor mayor con igual actitud que ella), ni me mira, y a ella le dice que no lo sabe, que él ”vio cosas” en la mesa del comedor. Ante mi negativa, rotunda, me cobra el café, 1,60€, que le pago en mano. Finalmente, cuando compruebo la reserva que hizo la empresa me confirman que incluía desayuno. Para mayor inri. No es tanto el error por su parte, impropio, como el trato, antipático y despótico, que esta señora se permitió exhibir. Nunca me pasó nada parecido, y en este hotel no me volverá a pasar.