Hotel berhampiran Zell Am See, Zell am See

Recently got back from my yearly ski trip, having stayed in Zell am See, in numerous locations throughout since the early 2000s. I would like to start this review by acknowledging the staffs excellent work and attentiveness. However I have gained strong opinions elsewhere. Before starting the trip, I had requested a room upgrade, which thankfully I did get. However the Spa bath in said room didn't work at all which was one of the main selling points of the room upgrade, as this is advertised all throughout their rooms on the website. ( I was going to bring this up with a manager/ owner, however I didn't want to disappoint or spoil my ski holiday anymore going off what others have said, which I strongly believe is accurate ) The hotel room was clean, and large which is a positive, however we found the dining experience to be extremely lacking for a 4 star ski holiday, and reminded us more so of an undignified ”British friendly” menu that you'd find in Albania, including items such as fish and chips. Breakfast in the morning was slightly more acceptable, however we also found that if you weren't down within the first 30 minutes then anything worth trying had already gone and wasn't being replenished. We were early for breakfast 80% of the time, however we also found that breakfast opening at 7:30 was also an issue if you're actually a skier and care about being able to get first tracks in the morning, as this is difficult execute without rushing around. 7 am would be much / and has proven to be much more successful in the past. The main issues are around dinner. Having stayed in many hotels in Zell, and returning to them, we have always received an excellent and beautiful variety of Austrian food / European foods / buffets every night. Always satisfied at the end of the meal, and feeling well looked after. Unfortunately this wasn't the case this time. Meals varied from Melon and Ham starter, to Cream cheese tartine with pesto, however 1/2 of the starters didn't even come with the pesto and was just a lump of cream cheese tower on a plate. To the mains including but are not limited to ; a chicken drumstick on a plate of pasta with a white sauce, fish and chips, a ”cheese dumpling” which resembled more of a left over morning breakfast, fried into a patty, a schnitzel the size of your palm with a side of 1 baby potato quartered, fish risotto that resembled a poached frozen fish for the spar shop, to name a few. If you are dessert lover, also look elsewhere as it was also a variety of limp half portion strudel or the same chocolate mousse in different formats. Due to the food we spent many of the nights skipping dinner and searching town instead. In conclusion: if you're looking for a room only or BNB if its your last resort maybe go here, however if you want to feel like you have had a fulfilling holiday book elsewhere. Unfortunately we have never been so disappointed.

I travelled alone to meet some friends in Zell am See. As I don't ski, staying at the Hotel Salzburgerhof was a dream. It was elegant and luxurious. The food was amazing, with a five course dinner in the evening accompanied by some beautiful Austrian wines. I enjoyed the homemade strudel and cakes served in the relaxing bar in the afternoon and a wonderfully made Expresso Martini in the evening. The gym and Spa are excellent. The heated outdoor pool is magnificent surrounded by the snowy peaks. There are scheduled activities in the spa in the mornings and afternoons such as Aqua Aerobics, Stretching etc. The staff throughout the hotel were so helpful and courteous, they made my stay in Hotel Salzburgerhof memorable. I will most certainly come back.

I have a complaint. Yesterday, I came to breakfast according to my reservation at the hotel. I did not find a table and I did not find anyone to receive me. So I went to a table where there was no one. I sat down to eat breakfast. I was surprised that the waiter asked me to leave the table in front of everyone, which embarrassed me in front of everyone present and put me at a far table. About the people, and I had to talk to the manager Marco to solve my problem. First, he refused to shake my hand. He showed me the guest list and that I was at the bottom of the list and did not deserve to be in view. He told me that he would reserve a table for me for tomorrow, but when I arrived today, I did not find my room number on any table nor anyone to guide me. Where is the professionalism in this dealing? And the manager tells me that I am at the bottom of the list and I do not deserve your good place!!! لا انصح ب الفندق من سوء الإدارة و سوء التعامل موظفين المطعم إذا حجزت لا تحجز بفطور عنصريه تعامل سيء جدا من اسوء تعامل في الفنادق الي زرتها موقعه جميل ولكن إدارة سيئه

The hotel rooms have no air conditioning, no mini fridge, no kettle/coffee machine, no iron or ironing board, only the stark bare minimum is provided. Even charging points are scarce. When we asked for a fan in the room, they provided one, but not before we were told that it may not be available. Ahmed at the front desk was kind and helpful, as was the staff at their breakfast cafe. The other person at the desk was very curt and not hospitable at all. Don’t come during the summer to stay here, unless you don’t mind sweating it out in your room