Hotel terbaik di Zell am See

Great hotel. We enjoyed a lot. Nice breakfast. Will come back again

We stayed for four nights and only booked with breakfast. We had high hopes given all the good reviews the hotel has received. The overall experience was not terrible, but simply a disappointment. While the reception area feels fairly modern and refurbished, the rooms (or at least ours) had seen better days and should have been refurbished 10 years ago. Carpet in the hotel room had plenty of stains and most of the interior felt really outdated. This also goes for the pool area, which felt a bit crowded at times and the had very little excitment for the kids. The few toys that the hotel had at the pool area were broken and there was no area suitable for the smaller kids. The bed itself was neither good nor bad, but the pillows were hard and possibly old which made them hard to sleep on. The view from room was a train station and the main road which made it difficult having the windows open during night, resulting in a very hot room most days. The food at the restaurant was mostly tasteless so we decided to drive into town two of the evenings. The terrace is nice and was, together with convenience, only reason for us to dine at the restaurant a second day. Breakfast had many choices and was ok, but not more than that. Most of the staff was quite ok, often trying their best to serve although that also included instructing some teenangers working there as well. The reception was a real low point however. Feeling unengaged and jawned in front of us as we stood talking to her. It felt like this hotel was aspiring for something bigger but did not succeed in any area - compromises all over. Usually there are some comprimises, but it was all over unfortunately.

Review of the Apartmenthaus The apartment was fine. We were lucky that we visited off season, as the hotel is right in the middle of the old town and parking is extremely scarce, but in October we could park right behind the hotel, and could see the car from the apartment. Read the instructions for arrival on the hotel website and do not trust the directions in Google as the pedestrian zone plays havoc with the navigation. I cannot stress this enough. Do not enter the address into Google enter the square mentioned on the website. The apartment was large and quiet - the town was windswept, rain-drenched and deserted, so there were certainly none of the party noise problems I have read about in other reviews. The wifi was erratic and there seemed to be no staff on the front desk most of the time, but the location is great and the apartment would have been ideal for a longer stay as there was a kitchenette with fridge and dishwasher. We didn't use the sauna and wellness as there was never anyone on the desk when we tried to ask about it. Breakfast was average Austrian three star breakfast with cheese and ham and rolls, but with a cappuccino maker.