Hotel berhampiran Sunnegga Paradise, Zermatt

Great hotel Don’t expect luxury but given the price point you know this already The rooms are small but functional with everything you need for your stay including a great coffee machine that’s topped up daily. Breakfast is well beyond what I was expecting and had cereals, meats, yoghurts, breads, cheeses, sausages, eggs and probably much more! Plus more really good coffee! Located 5 minutes walk to Bayard ski rental, and an additional 1 minute to the Gornergrat railway taking you up onto the slopes From the hotel, you can be on the train in under 10 minutes. Staff are really helpful and allowed us to keep our bags there on the last day even though we’d checked out. There’s a quick lift to all floors. I would highly recommend the hotel if your plans are to ski all day, go out on an evening and use it as a place to sleep. Would certainly return

I was charged for an additional 288 Swiss FR for “additional guest”. when I checked out. only because I did not put My Son’s name when I did the booking, but I booked a twin room and my son naturally stay with me. not to mention he’s my 13 year old son. they can charge me for additional breakfast. That’s totally OK. but additional person for twin room?really? And Main thing I was not told I will be charged when I checked in. That is not fair I will reflect this to Swiss tourism office. Btw. The staff are 100% good. Very friendly but I am sickened by the strange policy.

Our family of 4 was very pleased with our stay at Hotel Alphubel in early May 2023. Our hosts, Werner, and his lovely sister, were so pleasant and helpful. We arrived in the late afternoon and Werner suggested we make a reservation at a local restaurant for fondue (which was fabulous!). The room for 4 was clean and comfortable. It isn’t a super fancy establishment, but this wonderful family-owned hotel was conveniently located, quiet and served a delicious breakfast each morning which we appreciated before long days visiting Zermatt. Thank you again, Werner, for making our stay perfectly delightful!

My wife have grown quite fond of mountaintop lodgings for our ski holidays and they don’t come much more emblematic than 3100 Kulmhotel Gornergrat. Perched atop a peak facing the iconic Matterhorn, it exemplifies the panoramic views and towering location that we adore. Make no mistake, despite my issues raised below, this is a truly magical property. But it isn’t cheap and it comes with a number of limitations that you should be aware of marooned in the middle of nowhere. • COMFORTABLE ROOMS WITH STUNNING VIEWS – Especially the Matterhorn view rooms where the image of this iconic promontory fills your window. • NICELY PRESENTED FOOD – Not quite gourmet, but a clever effort to dress it up with alluring ingredients and garnishes. But the food is tasty and the portions are ample. HINT - GETTING THERE IS VERY COMPLICATED – Do not just put the hotel in your satnav as it will not be able to help you and you will hit lot of problems. Here is a step-by-step guide to getting there: • AVOID THE CAR-TRAIN: The satnavs will give you the fastest route that takes you on a route where you load your car onto a train to be transported through a shortcut tunnel, BUT that train runs very irregularly. So you end of up waiting an hour for a train that saves you 30 minutes of driving time. • GO TO TASCH, SWITZERLAND: Tasch is where you park your car. In fact, I think that the town’s sole purpose in life is to be a giant parking lot for Zermatt. You see Zermatt itself is CAR FREE. So you have to park in Tasch and take a 12 minute shuttle train into Zermatt. I recommend the underground parking lot just to the left of the train station (facing it) which had reasonable prices (12 euros/day), plenty of spaces, but most importantly was the shortest walk to the station (very important when lugging luggage full of ski equipment). • RENT SKI GEAR AT BAYARD – Unlike most ski resorts, the ski rental shops are not obvious. We had to ask to find one. Several people recommended Bayard and they gave us great service. Most importantly, they are on the block adjacent to the train station again minimizing lugging distance. LIMITATIONS - It is a stunning, bucket-list worthy property, but its pricey rack-rates also command a bit of discernment… • OBSERVATORY NOT AVAILABLE – When you read about the place, one of the first things that gets mentioned is its observatory heritage which includes still operational telescopes available for public use. HOWEVER, the observatory is run by a separate company and viewings are only available by prior and separate arrangements. This situation could be better communicated and coordinated. • LOUNGE NOT AVAILABLE – Unfortunately, the hotel doesn’t yet have a common area lounge where you can relax and have drink. You can go down to the dining room and sit at one of the tables with the view of the Matterhorn, but nothing more comfortable. So it is either a table or your room. They are in the process of remodeling the facility and h

I had been to Zermatt more than 25 times before discovering this gem. All I can say is ”better late than never.” Situated at the foot of the majestic Matterhorn, Hotel Schwarzee offers the ability to set off at sunrise and be the first skier on the slopes in the morning. The views are astounding, and the meals absolutely delicious. And- incredibly affordable when staying in the dorm. This place is probably the closest place to heaven you can get while still alive. Great service, amazing views.

A very disappointing trip. We paid just short of a fortune for the trip and the four rooms but it was not worth the money for many reasons - the facilities, the staff were rude (apart from a lovely man called Fabio), the food, the service, the awful hotel set up. A terrible part was once past 7pm they charge 10 euros per person to take people into town which is a 2 minute max journey down a very steep dangerous hill to walk with no pavement! They will come back on this message and no doubt say 'yes, but it is complimentary service during the day'.. yes, but that is the bare minimum for the price people pay. It is an additional 15 euros if you'd like anything delivered to the room - which is astonishing and something I have never ever seen in a hotel around the world. A request for milk to be delivered for a cup of tea nearly cost me 20 euros with the additional charge. The spa - be warned again, you only get 1 hour in the spa a day per person. Therefore, if you are not a big skier you will be stung by this. The receptionist's are so rude. On arrival you are requested to put down a card for the deposit which is completely normal. On day 2 of our trip we requested to swap cards and the first one be refunded. 6 working days later, we are still waiting on the first card to be refunded - they completely ignore me and batted me off when I said we were still waiting. I have sent a strongly worded email now back in the UK but no response. They are currently holding £3,732.28 worth of deposits from us - even though they said the money should 100% be back with us by Monday 6th January - it is now Wednesday 8th January. One of our party broke their leg on NYE, after calling and calling the hotel to come collect us from town, they never sent someone down and left us stranded to find a way back up the hill. The only saving grace for this trip was a driver called Fabio who gave the injured party member his number and took him where needed, whenever he needed - a life saver. There is a lot more I could comment on but I hope that gives an honest flavour for the hotel, staff and service.

Abbiamo soggiornato 4 notti al Walliserhof. La prima stanza assegnataci dava su un cantiere e abbiamo chiesto di cambiare. Siamo stati sistemati in un altra stanza, silenziosa ma al pianoterra, perciò un po’ buia ma spaziosa e silenziosa. Bella la palestra e la zona piscina SPA. Avevamo solo la colazione, e non è al altezza di un albergo 5 stelle. Ogni mattina, le stesse cose, sopra tutto per il pane, poca scelta e panini precotti anemici. Per il resto plateau di formaggi, affettati e prodotti che non mangiamo a colazione ( salmone affumicato e filetti di pesce) buoni i yogurt e i crissants integrali. Rapporto qualità/prezzo non ottimale. Tassa di soggiorno elevata CHF 7 al giorno ma permette di usufruire della gratuità sui mezzi di trasporto ( bus e telecabine della regione

This hotel is an amazing find! A rare gem soon to be discovered. A short walk to the ski lift, comfortable rooms with bath robe and slippers, a full spa with jacuzzi jets in the pool, steam and sauna. The breakfast buffet was very good. The staff of this hotel was genuine, professional and happy to assist your needs. Truly amazing experience.

I’ve stayed in six senses in Switzerland, Italy and Japan. And this is the best one among all. Also the best hotel that I stayed in Europe. Highly recommended.

Sehr freundliches Personal, wir wurden sehr freundlich empfangen mit sehr vielen Goodies und kleinen Überraschungen für unseren Aufenthalt (Welcome Drink etc.) Alles tip top sauber, sehr schöner Ausblick auf die imposante Bergwelt. Sehr tolle Lage, direkt im Zentrum, wenige Minuten von den Themalbädern und Bergbahnen. Sehr leckeres Frühstück. Wir kommen auf jeden Fall wieder!