Hotel JI Hotel di Zhangzhou

I have stayed at quite a few Wanda hotels in the past and always had a pleasant experience but the past two days were anything but pleasant. I had a two night stay in Zhangzhou Wanda Realm from the 22nd of January to the 24th of January. I have listed my grievances below. 1. Air-conditioning does not work. My room was a constant temperature of 25 degrees Celsius and even after turning on the air conditioning did the temperature not go down. I had to ask the hotel to open a window to decrease the temperature and thus let polluted air into the room. 2. I booked an executive room knowing that I would receive some benefits. Not only was the executive lounge closed but as stated in the notice, they requested we use the hotel lobby bar which was also closed. I paid 850RMB per night for this room. If I am not going to have the benefits of an executive room at least refund me. 3. Swimming pool times have drastically decreased to limited times. I know that this is Chinese New year but isn't this the time when the hotel would receive most of its guests and thus have all the amenities ready and working to make a guest stay very pleasant. 4. Breakfast buffet was below standard of a 4 star hotel. Not only was the selection of foods extremely basic but the food was severely under stock. One would think that a four star hotel would be able to plan for a busy time like Chinese New year but no, there was limited food on basic items like eggs and bacon. Staff were not prepared for such large amounts of people. 5. It seems like this hotel is closing down as many water features and other amenities are either out of order or not working properly. It is an embarrassment to call this hotel a luxury hotel. It has the facade of a luxury hotel but cannot deliver on basic amenities. Please see my photos for evidence of my unpleasant stay. The staff were very friendly and tried to help where they can but it would be better to close down this hotel than call it a luxury 4 star hotel.

Crown Plaza in Zhangzhou is an incredible place to stay .  Resevation manager Cynthia were very helpful and courteous so overall check-in process was so smooth and quick. The room was as promised that 's very large and spacious. especially the bed was very firm . Besides, the restaurant on-site was amazing for breakfast. I am very happy with the stay and will be back again!

酒店設施比較傳統老舊，估計N年前算是很高檔的酒店，房間超大陽台超寬，景觀很好，但是最近幾天氣温低，沒有使用陽台，去了温泉，另外收費118/2位，説是20多個池子，其實很多室外的都沒放水，淋浴設施非常陳舊，沒有改造，還有點臭味，水温時冷時熱，希望改善下，泡好後很滑爽，應該是真的温泉吧！過江對面就是古城，叫了出租車，很便宜。

Perfect location to combine business trip and sightseeing. Free perfect welcome tea in the room, dried lychee for a snack was a nice little surprise... And huge selection of food for a breakfast! Very kind personnel who helped with connection to wifi to me via its own phone number (i don't have local Chinese number as well as Wechat account). Thank you my friend, it was really helpful for my business trip! Strictly recommend to foreigners who dont speak Chinese but speak English even a little.

必須為這個寶藏酒店點贊啊，首先辦理入住的時候，前台妹妹發現我有點感冒了，主動送了兩包感冒靈給我，然後住之後發現充電器忘帶了，客房大姐也馬上送到房間，退房的時候丟三落四的我藍牙耳機塞在枕頭下了，前台馬上告訴我並上去拿下來還我。除了這些，酒店的整體，都讓我覺得性價比極高，房間很大，衞生做的也非常到位，各處細節都棒棒噠！還會再來。

Melancong di Festival Ching Ming, kerana rumah mereka berdekatan dengan bandar purba, harganya juga berpatutan. Saya memilih rumah mereka. Bilik ini agak lama, tetapi sanitasinya baik. Sarapan pagi adalah dengan Zhangzhou Hotel. Menyusahkan untuk berjalan ke bangunan Zhangzhou Hotel untuk menjamu selera. Sarapan pagi agak banyak, dan kanak-kanak sedang makan dengan gembira. Sama ada kaunter penerimaan tetamu, bilik pembukaan atau perkhidmatan restoran cukup bagus. Lebih baik lagi jika bilik itu diubah suai dengan mata baharu.

🚗 Pengangkutan: Pengangkutan sangat mudah. Terdapat kereta elektrik kod imbasan di tingkat bawah, dan teksi semuanya sangat mudah. Di tingkat bawah ialah jalan snek jalanan pejalan kaki dan ia hanya mengambil masa beberapa minit untuk berjalan kaki ke bandar purba. 🧹Sanitasi: Sanitasi masih baik, tetapi terdapat beberapa restoran di tingkat bawah agak kucar-kacir. 🍃Persekitaran: Persekitaran cukup baik. Ia adalah bilik bertema dan ia sangat selesa untuk didiami. Saya sering menginap di hotel ini. Jika anda suka bilik jenis ini, saya cadangkan yang ini adalah pilihan yang baik. 🔔Perkhidmatan: Perkhidmatan ini sangat baik, terutamanya wanita muda di meja depan dengan senyuman di wajahnya. Sebarang masalah yang dicerminkan ditangani tepat pada masanya, dan tinggal beberapa kali adalah sangat baik.