Hotel berhampiran Trust-Mart, Zhengzhou

The room is really nice and the location is very good. Walking distance to railway station also to the business district. What I amazed is how helpful the reception staff is. I sent a package from another city and somehow it there was a mistake from the courier and it wasn’t arrived in this hotel on time. The reception help me to call the courier for more than 30 minutes because i couldn’t speak Chinese and I don’t have Chinese number as well.

給孩子定的酒店，孩子説還行，但是你要求50個字的評價吃能延遲退房，我覺得有點過份了，寫多少字是我的問題，你房間和服務沒問題給你個好評也沒什麼，延遲退房是你的事，但是還給顧客定要求，我第一次見，本來可以給你五星好評的，就憑你這一點那就算了吧，不給你差評不錯了！而且好評不好評我都有積分，不是你送的，想明白服務是怎麼做的再説吧！

The hotel is located right of the centre of city. The walking street have bundle of restaurant and street food, solely the foot step away from the hotel which is super convenient for the guest. The revolving restaurant at the roof top serve the guest breakfast is the plus point of this hotel. The breakfast food variety is good and they have provided 4 to 5 type of soup noodle immediately cook for you. Although hotel itself shown a certain of age, the maintenance and cleanliness still managed well. The only drawback of this hotel is the mattress and pillow is not really comfortable since you can feel the metal spring when you sleep.

設施：酒店23年開業，整體硬件很新，設施和服務都很好。房間60平兩人入住夠寬敞了～ 尤其好評餐廳，當天晚餐在中餐廳吃的，餐前的鳳梨酥特別好吃。所有餐品都有五星級酒店的餐廳水準，精緻餐量適中、味道很不錯👍 早餐自助餐廳品類也相當豐富，吃得飽飽的，很滿足。 女士專享-御銀座10分鐘手部護理及30分鐘眼部護理各一次: 也去試了和The Ginza合作的護理項目，BA温柔耐心，很仔細的試用了項目產品，對入住客人來説也是很好的體驗環節。 衹是遺憾時間太趕來不及去泳池和健身房。今後來鄭州市內，還會再來這家洲際的，非常推薦。

the hostel is located very near the subway and just a few stops from the railway station. there are restaurants and shops around. staff is helpful. the place is a little bit messy but ok for one-two nights. it feels safe. you can communicate with them on wechat and it's better to ask information about the floor and apartment number of the hostel (and pass code) beforehand, so you don't have to call them when you get there, since it's located inside a building. I feel if is better organized it can be a great hostel.

The traffic management at the entrance to the hotel is quite bad, there is always a queue. I would expect there to be a staff member downstairs to greet me and help take my suitcase out of the trunk but there was no one . The entrance to the hotel feels quite random and unprofessional. A few more water bottles and coffee pouches in the rooms would be better. It’s frustrating to keep having to call room service to request them. Otherwise a good hotel, iron and ironing board provided in the room

The experience was wonderful and the service, top notch. This is the best deal I have ever had for a hotel, it included breakfast and dinner and even a light lunch, i don't know if such a deal is available all the time or its only a once in a while thing.The hotel staff were really nice and professional, i'd say all our expectations were met except for the swimming pool that was closed throughout the duration of our stay

入住體驗很滿意，房間硬件設施 打電話送東西都很及時，很有耐心，值得入住，前台主管lisa親切熱情接待，暖心告訴我們周邊商場配套，孩子們很開心在這裏住，順便也點名表揚前台nicole，耐心接待，房間安排的不錯，辦入住時送了孩子一個小零食包，下次來鄭州還會選擇入住[抱拳]

The hotel room is clean and organized. The room is comfortable and relaxing and wifi and AC work well.It is near the East Zhengzhou railway station.

Di Zhengzhou pada musim ini, jika bilik berventilasi sepenuhnya, penyaman udara tidak diperlukan pada waktu malam. Tetapi suhu masih tinggi pada siang hari! Bagaimanakah suhu menurun selepas terdedah kepada matahari selama sehari dalam persekitaran tertutup? Mengorbankan pengalaman pelanggan untuk menjimatkan bil elektrik. Saya tiba di hotel sekitar jam 2 pagi, dan suhu bilik adalah 27 darjah Saya menetapkan fungsi penyejukan kepada 25 darjah Selepas 15 minit, suhu tidak turun sama sekali penyaman udara berada pada perkongsian masa Jika ia tidak dihidupkan pada waktu malam, fungsi penyejukan tidak boleh digunakan. Saya tinggal separuh tidur dan separuh berjaga selama beberapa jam dalam persekitaran tertutup pada suhu 27 darjah Celsius sepanjang malam, sehingga saya tidak membuka pintu untuk mengudarakan bilik pada waktu pagi, suhu bilik menurun! Saya tidak sangka hotel yang diuruskan oleh InterContinental diuruskan dengan begitu baik! Keadaan ini hanya berlaku apabila tetamu mendaftar masuk pada waktu malam Jika anda mendaftar masuk pada waktu siang, fungsi penyejukan anda dihidupkan dan suhu bilik boleh dikekalkan pada suhu yang sesuai. Mungkin anda telah membuat pengiraan dan memutuskan dua perkara untuk menjimatkan bil elektrik dan mengorbankan pengalaman pelanggan individu, dan anda memilih yang kedua. Cadangan untuk anda: Sebelum saya mendaftar masuk, apabila penyejukan dihidupkan pada siang hari, hidupkan penghawa dingin di dalam bilik sehingga saya mendaftar masuk. Tetapi saya tidak tahu sama ada ini adalah pengiraan yang menjimatkan kos Jika anda menghidupkan perkongsian masa penyejukan, ia memang boleh menyelesaikan masalah tetamu seperti saya yang menginap di siang hari! Tidak mungkin, perkhidmatannya pasti teruk! Pengurusan pastinya ulasan yang buruk! Jika anda ingin menjimatkan tenaga dan meningkatkan kecekapan, terpulang kepada anda untuk meningkatkan kecekapan apabila tiada tetamu yang menginap!