Ulasan Yongchun Hotel(Zhuhai Chimelong International Ocean Resort)
Yongchun Hotel(Zhuhai Chimelong International Ocean Resort)
No. 85 Baoxing Road, Hengqin Town, Daerah Xiangzhou, 519000 Zhuhai, Guangdong, ChinaLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
8.3/10
1602 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Location8.2
Amenities8.0
Service8.5
Cleanliness8.2
Tapis mengikut:
Susun mengikut:
All reviews(1602)
Positive reviews(1484)
Reviews with photos/video(247)
Great location(515)
Convenient location(210)
Friendly front desk staff(101)
Strange smell in room(53)
Many dining options(29)
Perfect for kids(21)
Nice sea view(21)
Easy to call taxis(15)
Negative reviews(118)
Aicixiadegirl
Executive Scenic Double Bed Room (Higher Floor + Sea-View + Open View)
Daftar masuk pada Apr 2026
Couple
10 ulasan
10/10
Outstanding
Disiarkan pada 4 Mei 2026
Our room was on the sixth floor, offering a decent sea view. The room itself was quite spacious and comfortable, and the facilities felt relatively new and very clean. Getting in and out was convenient, and there were plenty of seafood stalls and hotpot restaurants nearby. There's also a parking lot available. Overall, it was a very comfortable and convenient stay, and it's quite close to Chimelong Ocean Kingdom.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客,非常感謝您給出的滿分五星好評與認可!很高興本次入住的乾淨整潔的環境、安靜舒適的體驗都能讓您滿意。您的肯定是我們最大的前進動力,我們會繼續用心守護每一處衞生細節、打磨服務品質,期待您的再次光臨!
Guest User
Queen Room With Sea View
Daftar masuk pada Feb 2026
Solo traveler
12 ulasan
10/10
Outstanding
Disiarkan pada 9 Apr 2026
The hotel's location is convenient for getting around, the room was clean and tidy, the bedding was comfortable, and the soundproofing was also decent. The only downside is that there's no dryer, or if there is one, it's broken and inconveniently located on the balcony. Overall, it's still pretty good, especially considering it's an older hotel.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: [3-minute free shuttle to Chimelong + 2 complimentary drinks in the lobby + food street downstairs + only 3-minute drive to Chimelong/Hengqin Port + 100 meters to the seaside promenade + all king-size beds are 2 meters wide] Wow, Xiaochun is so touched by your detailed feedback, but also a little apologetic! We're so happy that you noticed our diligent daily cleaning and appreciated the cleanliness of the room. We sincerely apologize for any inconvenience caused by the clothes drying issue you mentioned. We have noted your valuable feedback and will carefully consider adding a convenient clothes drying service to the hotel, hoping to provide a more comprehensive experience for future guests like you. Our hotel's location is indeed very convenient, with a lively food street downstairs and only a few minutes' drive from Chimelong and Hengqin Port. We hope these conveniences will make your next visit even more perfect! We sincerely look forward to welcoming you back again!
Guest User
Cozy 2-bed Room
Daftar masuk pada Feb 2026
Family
7 ulasan
1.0/10
Disiarkan pada 26 Mac 2026
The room had a strange odor, the bath towels were tattered, and the soundproofing was terrible. Plus, there were so many mosquitoes that my eyes swelled up and I had multiple bites all over my body. When I reported it to the staff, they just said, 'That's how it is this season,' which is ridiculous. Anyone considering staying here should be very cautious. I chose this hotel as a one-night stopover before heading to Chimelong Resort the next day, since I arrived late. What a huge mistake! I didn't get any rest, my eyes were swollen, and it completely ruined my first day of vacation. I stay in countless hotels every year, and this is, without a doubt, the worst I have ever experienced.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: This feedback has made us deeply remorseful and served as a wake-up call. Your described stay experience, from the room odor and towel condition to soundproofing and mosquito issues, and the unpleasant experience during subsequent communication, completely failed to meet our expected service standards. We sincerely apologize for the serious impact this had on your rest and Chimelong trip. We have immediately forwarded all issues you raised to our housekeeping, engineering, and room service teams for thorough investigation and rectification, including enhanced cleaning and disinfection, thorough inspection of supplies, and improved mosquito prevention measures. We take your experience very seriously; it cannot be dismissed with a simple "seasonal reason." We are conducting a thorough internal review of our service processes and response mechanisms to prevent similar incidents from recurring. Your criticism is our most direct motivation for improvement, and we sincerely hope to have the opportunity to provide you with a completely different and comfortable experience in the future.
Guest User
Queen Room With Sea View
Daftar masuk pada Feb 2026
Family
57 ulasan
10/10
Outstanding
Disiarkan pada 7 Mac 2026
Excellent location: The hotel is situated in the new Hengqin Town area, just a 3-minute drive from Chimelong Ocean Kingdom and Hengqin Port. It's also a mere 2-minute walk to Hengqin Pier and the food street. The surrounding commercial areas, such as Novotown and Central Hub Plaza, are well-established, making for incredibly convenient transportation.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: [3-minute free shuttle to Chimelong + 5 complimentary drinks in the lobby + food street downstairs + only 3-minute drive to Chimelong/Hengqin Port + 100 meters to the seaside promenade + all king-size beds are 2 meters wide] We are truly fortunate to receive your recognition of our excellent location! The fact that it's only a 3-minute drive to Chimelong Ocean Kingdom and Hengqin Port, within walking distance of the pier and food street, and surrounded by a full range of commercial areas is exactly the convenience our team wanted to provide for our guests when selecting this location. This thoughtful review is incredibly valuable to us; it reminds us how meaningful it is to provide convenient transportation and abundant surrounding options for every guest who travels from afar. We look forward to your next visit to Hengqin, where you can continue to enjoy this convenience and comfort!
Guest User
Executive Superior Twin Room (Higher Floor + Quieter)
Daftar masuk pada Jan 2026
Family
3 ulasan
1.0/10
Disiarkan pada 5 Mac 2026
This was an absolutely terrible experience! First off, we were staying for two nights, and I specifically told the front desk during check-in that we had two small children and requested a good room. The front desk staff said all rooms were the same. When we got to our room, we immediately noticed the door was broken; behind it was just glass, and the doorstopper was also broken, so the door would slam right into the glass. Then, as soon as we entered, the terrible smell from the bathroom was unbearable. The hairdryer in the room was also broken. After dropping off our luggage, we went downstairs for dinner and reported these issues to the front desk. They told us they would resolve everything for us! When we returned that night, what was resolved? Only the hairdryer was replaced! And even though the new hairdryer wasn't broken, the airflow was so weak that it took an hour to dry my hair, but I won't even dwell on that. The bathroom still smelled just as bad, nothing was fixed. What was even more frustrating was when we took a shower that night, less than five minutes in, the bathroom flooded!?! The water was up to our ankles!?! Seriously, I was speechless. The next day, I complained to Trip.com, and they assured me the issues would be resolved. But when we came back after our day out, it was the same as before, none of the problems had been fixed!!! The bathroom still stank, and the drain still wouldn't let water through!!!!! This was the worst hotel stay ever!!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Xiaochun was deeply saddened to see your message. We sincerely apologize for the many unpleasant experiences you had during your stay: the broken doorstop, the foul odor from the bathroom, the weak hairdryer, and the flooded bathroom. It should have been a pleasant family trip for you with two children, but these issues with the facilities and service response significantly diminished your experience. We have meticulously documented all the problems you mentioned—the doorstop, bathroom, hairdryer, floor drain, and bathroom drainage—and forwarded them to the Engineering and Housekeeping departments, requesting immediate investigation and improved routine maintenance and inspection procedures. We have also internally addressed the front desk's failure to promptly address the issues, emphasizing the need for enhanced response efficiency and a closed-loop process. We understand that an apology cannot undo the inconvenience you experienced, but please assure us that we highly value every guest's feedback. If you wish, please feel free to contact us through official channels at any time. We hope to have the opportunity to apologize more directly and learn more about the details. Thank you again for taking the time to tell us; this has helped us identify areas requiring urgent improvement.
Guest User
Cozy 2-bed Room
Daftar masuk pada Jan 2026
Family
4 ulasan
8.0/10
Very good
Disiarkan pada 22 Feb 2026
It was just okay, but the location is good. It's convenient for dining and getting around.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: [3-minute free shuttle to Chimelong + 5 complimentary drinks in the lobby + food street downstairs + only 3-minute drive to Chimelong/Hengqin Port + 100 meters to the seaside promenade + all king-size beds are 2 meters wide] Xiaochun saw your review and thanks you for sharing your experience. The convenient location you mentioned, with easy access to restaurants and transportation, is indeed a major advantage. The food street downstairs and the surrounding commercial area create a vibrant atmosphere, which we appreciate. We also noticed your "just okay" review, which makes us reflect on whether we can improve our service details. We will remain committed and continue to optimize our services, hoping to provide you with a more comfortable experience next time. Next time you visit Hengqin, why not try our sea-view rooms for their expansive views, or experience our 2-meter-wide king-size beds with soft and comfortable bedding that we believe will bring you a unique sense of relaxation? We look forward to seeing you again.
Guest User
Queen Room With Sea View
Daftar masuk pada Jan 2026
Family
13 ulasan
8.0/10
Very good
Disiarkan pada 8 Feb 2026
Great location with easy access to restaurants and a short distance to the theme park.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: [3-minute free shuttle to Chimelong + 5 complimentary drinks in the lobby + food street downstairs + only 3-minute drive to Chimelong/Hengqin Port + 100 meters to the seaside promenade + all king-size beds are 2 meters wide] Wow! Xiaochun is so happy to see your review! 🎉 You've perfectly captured our proudest highlight – great location, convenient dining, and not far from the park! This is a perfect affirmation of our location and surrounding amenities! That's right, there's a food street downstairs, allowing you to enjoy delicious food anytime; it's also super close to Chimelong Ocean Kingdom, just a few minutes by taxi, making it super convenient to relax after a day of fun! 😊 Xiaochun must also secretly tell you that we offer 5 complimentary drinks in the lobby, unlimited and refreshing! Plus, all our king-size beds are 2 meters wide, with soft bedding, guaranteeing you a comfortable and restful night's sleep! 💤We look forward to your next visit to Hengqin. Xiaochun and the team will continue to welcome you with great enthusiasm! Wishing you a wonderful day!
Guest User
Queen Room With Sea View
Daftar masuk pada Nov 2025
Solo traveler
44 ulasan
10/10
Outstanding
Disiarkan pada 30 Dis 2025
My stay at your hotel was truly excellent. Here are a few points of feedback:
The facilities are modern and well-equipped.
The cleanliness was impeccable.
The environment was elegant, comfortable, and pleasant.
The service attitude was very satisfying.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: [3-minute free shuttle to Chimelong + 5 complimentary drinks in the lobby + food street downstairs + only 3-minute drive to Chimelong/Hengqin Port + 100 meters to the seaside promenade + all king-size beds are 2 meters wide] Seeing your detailed summary of your stay makes me both happy and touched. It's great that you found the facilities useful, the environment comfortable, the cleanliness excellent, and the service satisfactory; all our efforts have been recognized. I'll also secretly share with you that many guests remember the spacious and bright rooms fondly; plus, the beach is within walking distance, and the evening breeze is incredibly relaxing. I sincerely hope you'll come again so I can continue to provide you with this comfortable experience.
Youlishanhedahai
Family Suite (One-Bedroom, One-Living Room )
Daftar masuk pada Okt 2025
Family
9 ulasan
9.0/10
Great
Disiarkan pada 15 Nov 2025
Great location with many local eateries downstairs. Service was excellent, but the decor is a bit dated.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you so much for sharing your stay experience. We are delighted to know that you were satisfied with our excellent location and the attentive service of our team. The local delicacies and stunning night views around the hotel are always a favorite among our guests, adding to the enjoyment of your trip. Regarding your comment about the slightly outdated decor, I have taken it very seriously and have instructed the engineering and housekeeping teams to expedite the maintenance and upgrades to provide a more comfortable stay. We sincerely look forward to your next visit, to experience our refreshed look and even more attentive butler service.
Guest User
Cozy 2-bed Room
Daftar masuk pada Sep 2025
Family
1 ulasan
10/10
Outstanding
Disiarkan pada 31 Okt 2025
The rooms are clean and tidy, and it's very close to Zhuhai Chimelong Ocean Kingdom and Hengqin Port. It's a great option for families traveling with children.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you for your recognition of our convenient location. The hotel boasts a prime location with excellent transportation links, making it convenient and comfortable for guests whether traveling for business or leisure. Your recognition is the greatest encouragement to our team, and we will continue to improve our services, looking forward to providing you with an even more pleasant experience on your next stay.
Anonymous User
Queen Room With Sea View
Daftar masuk pada Okt 2025
Family
12 ulasan
3.0/10
Disiarkan pada 6 Nov 2025
Worst hotel of this trip. The location was indeed great, so I booked it for a one-night stopover.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for choosing our hotel during your travels and for appreciating our location. We are very sorry that your overall experience did not meet your expectations. I have carefully read your feedback and sincerely apologize. Our hotel team is committed to providing a safe and comfortable stay for every guest, beyond our prime location. Regarding your overall impression, I have asked the front desk and housekeeping teams to thoroughly review the reception process on the day of your stay and strengthen pre-check-in checks and communication. We will further optimize our service processes to ensure that future guests can enjoy our convenient location while also experiencing our attentive butler service and comfortable family-friendly spaces. We sincerely hope you will give us another opportunity to experience our improvements and warmth.
Guest User
Queen Room With Sea View
Daftar masuk pada Sep 2025
Family
14 ulasan
10/10
Outstanding
Disiarkan pada 6 Okt 2025
The location is quite good, very close to the pier. It's clean and fresh, which is a plus. If you want to go to Chimelong, you can take a bus, and it's also convenient to get to the pedestrian street. It offers good value for money.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, thank you very much for your recognition of the hotel's location, cleanliness, and value for money. We will continue to maintain and optimize these strengths to ensure your stay remains excellent, and we look forward to having an even more perfect experience when you return in the future.
Guest User
Queen Room With Sea View
Daftar masuk pada Okt 2025
Family
1 ulasan
10/10
Outstanding
Disiarkan pada 2 Nov 2025
The room was clean, the service was excellent, and the location was convenient.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for sharing your stay experience. We are delighted to know that you were satisfied with the cleanliness of our rooms, our excellent service, and our convenient location. Your affirmation is the best encouragement for our team to continue providing high-quality service. We will continue to meticulously maintain every detail to provide you and every guest with a comfortable and convenient stay. We look forward to your next visit and experiencing our unwavering enthusiasm and dedication.
Guest User
Queen Room With Sea View
Daftar masuk pada Feb 2026
Business traveler
3 ulasan
2.5/10
Disiarkan pada 30 Mac 2026
There were even a few hairs stuck to the toilet, the air conditioning blew directly onto the bed, it was stuffy if I didn't turn it on, but I was afraid of catching a cold if I did. There were all sorts of insects in the bathroom, and the duvet and sheets were all damp. Terrible experience.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: We are deeply sorry for the hygiene, facilities, and comfort issues you encountered during your stay. The issues you mentioned—toilet cleanliness, air conditioning blowing directly on the bed, mosquitoes in the bathroom, and damp bedding—failed to meet our expected service standards, which is a serious dereliction of duty on our part. We have immediately forwarded your feedback to our housekeeping and maintenance team, requesting them to thoroughly investigate the causes and implement comprehensive rectification measures, including strengthening cleaning of hard-to-reach areas, adjusting the air conditioning vents, enhancing insect control measures, and ensuring that linens are dry and comfortable. Your experience has made us feel deeply remorseful and serves as a wake-up call. We will take this seriously and strive to improve every detail to prevent other guests from having similar unpleasant experiences. We apologize again for the poor experience you had.
Guest User
Cozy 2-bed Room
Daftar masuk pada Sep 2025
Family
1 ulasan
10/10
Outstanding
Disiarkan pada 20 Okt 2025
Great location, very close to Hengqin Port, and the environment is quite nice too.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for sharing your stay experience. We are delighted to hear that you appreciated the hotel's convenient location and surrounding environment. The hotel's proximity to Hengqin Port and easy access to transportation is a major advantage, and we are always committed to creating a comfortable and pleasant stay for our guests. Your recognition is our team's greatest encouragement, and we will continue to strive to ensure a wonderful stay for every guest. We look forward to your next visit and more enjoyable moments.