Ulasan Yingxiang International Hotel

Jawapan daripada Pihak Penginapan: 尊敬的賓客您好！讀到您用“下次還會選擇”為這次入住畫上温馨句點，我們團隊瞬間被這份温暖點亮！得知您對房間的寬敞明亮、窗外美景的喜愛，以及大堂裝飾的用心細節都感到滿意，更讓我們欣喜的是，您提到工作人員主動詢問小童用品需求並送上小禮物的貼心舉動——這些“被看見”的細節，正是我們堅持“以家庭為本”的服務初心。帶娃出行本就充滿甜蜜的忙碌，而您願意將這份信任託付給我們，是對我們“親子友好服務”的最高認可。從房間的舒適到禮物的驚喜，我們始終希望用温度與匠心，為您的親子時光增添更多美好回憶。未來，願繼續以這樣的真誠與專業，陪伴您和寶貝創造更多旅途中的快樂瞬間。祝闔家歡愉，幸福常伴，期待與您再次相遇！

Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for choosing to stay at our hotel and for sharing your satisfying experience! It is our honor to provide convenience and comfort for you and your family during your trip. We are delighted that the hotel's ample parking and convenient discount process alleviated your parking concerns. We also appreciate that our front desk staff promptly addressed your child's needs and provided children's toiletries; your recognition of this thoughtfulness is a great encouragement to our service team. Cleanliness and tidiness are our most basic standards, and your satisfaction proves that our efforts are worthwhile. Your "highly recommended" is the best gift we could receive. We will continue to maintain this dedication and look forward to your next visit, providing you and your family with the same comfortable experience. We wish you and your family a pleasant stay and a safe journey!

Jawapan daripada Pihak Penginapan: 尊敬的賓客，您好！感謝您如此細緻地分享您的入住體驗！從辦理入住時主動的問候與貼心的行李協助，到房間內恰到好處的香氣與合意的佈局，能被您一一感知並喜愛，讓我們感到由衷的欣喜。我們始終相信，服務的温度就體現在這些主動的細節裏。前台同事的細心、房間營造的舒適氛圍，能得到您的肯定，是對我們最大的鼓勵。您對二樓餐廳環境的欣賞，我們也已轉達給餐飲團隊，期待您下次光臨時，能來品嚐我們的自助餐，相信也會給您帶來美味的驚喜。您的滿意是我們前進的動力。期待不久之後，能再次以同樣的熱情與用心，歡迎您的歸來。祝您生活愉快，萬事順意！

Jawapan daripada Pihak Penginapan: Dear guest, hello! Thank you very much for choosing to stay at our hotel and taking the time to share your stay experience. We sincerely apologize that our stay did not meet your expectations! In feedback to the issue of smoke smell you reported, we promptly organized relevant departments to conduct focused training. The training covered the handling of smoke smell in public areas and guest rooms, as well as guiding guests to refrain from smoking. For guests who are highly sensitive to the smell of smoke, we proactively offer solutions such as room changes or professional air purification equipment to make up for it. Thank you for your feedback. It will urge us to provide better service to our guests. We once again apologize to you for your experience during your stay. If you come here next time, we hope you can book our hotel again and give us another chance to serve you. We look forward to yo

Jawapan daripada Pihak Penginapan: Dear guest,Thank you for your wonderful review! We are thrilled to hear that you noticed our refurbished areas and experienced the friendliness of our staff. Your comment "Will stay again" is the best compliment we can receive.We look forward to welcoming you back for another pleasant stay!Best regards,

Jawapan daripada Pihak Penginapan: 尊敬的客人，您好！非常感謝您選擇入住我們酒店，並抽出寶貴時間分享您的入住體驗。我們非常高興得知您對房間設施、服務質量以及我們員工的友好態度感到滿意。特別感謝您對莎莎的認可，她的專業和熱情服務是我們酒店一直以來的追求。我們始終致力於為每一位客人提供舒適、便捷的住宿體驗，行李寄存服務衹是我們眾多貼心服務中的一項。您的滿意是對我們工作最大的肯定，也是我們不斷進步的動力。期待您的再次光臨，我們將一如既往地為您提供優質的服務。如有任何需要或建議，歡迎隨時與我們聯繫。祝您旅途愉快，生活美滿！

Jawapan daripada Pihak Penginapan: 尊敬的客人，感謝您選擇入住我們酒店並抽出時間分享寶貴的反饋！我們非常高興得知您享受了房間的舒適、服務的品質以及豐富的早餐選擇——能為賓客呈現地道的本地風味是我們的榮幸。 對於節假日期間的繁忙情況給您帶來的不便，我們深表歉意。同時也感謝您對團隊努力的認可，即使在高峯期，我們始終以提供熱情周到的服務為首要目標。您的滿意是我們最大的動力，期待未來能再次為您和家人創造更完美的入住體驗！ 祝您旅途愉快，闔家安康！

Jawapan daripada Pihak Penginapan: Dear guests, thank you for your positive comments and valuable feedback. We apologize. In view of the inconvenience of language communication, we are starting to train more staff in English communication skills, and will provide translation tools at the front desk to improve the customer service experience. As for the extra deposit, we are concerned that your order on the website is a cash guaranteed order. The network will charge you a deposit as a guaranteed reservation, and the hotel will normally charge you a room fee and deposit, the deposit is used to deduct expenses from the mini bar, but the extra deposit will be rerouted back to your account (you can consult your card issuer for a refund) . If you have any questions, please call the hotel, we will be the first time for you to solve the relevant problems. We are committed to continuous optimization, thank you for your understanding and support. Looking forward to your visit again, let us have the opportunity to do better.

Jawapan daripada Pihak Penginapan: 尊敬的客人，感謝您選擇入住我們酒店並抽出時間分享寶貴的反饋！ 很高興得知您對房間的整潔度和整體體驗感到滿意，您的認可對我們而言是極大的鼓勵。關於價格問題，我們非常理解您在節慶期間的感受。由於節日期間房源需求較高，酒店會根據市場情況適度調整價格，以確保能為所有客人提供更優質的服務與設施保障。當然，我們始終致力於平衡性價比，您的反饋也會幫助我們進一步優化定價策略。為表誠意，我們誠邀您在非高峯時段再次光臨，通過官方渠道預訂可享專屬折扣。若有任何後續需求，歡迎隨時與我們聯繫，期待以更驚喜的體驗迎接您的歸來！

Jawapan daripada Pihak Penginapan: Dear guest: Hello, thank you for your review!The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment!Your satisfaction is our pursuit!welcome next time

Jawapan daripada Pihak Penginapan: Thank you very much for your comments. We appreciate your satisfaction and recommendation.We will continue to strive to provide the best services and facilities to meet your needs and expectations.If you have any other questions or need any help, please feel free to contact us and we will serve you wholeheartedly. Thank you again for your presence and trust, and we look forward to your stay again.Have a nice trip!

Jawapan daripada Pihak Penginapan: Dear guest, thank you very much for choosing to stay with us and for taking the time to share your experience. We are delighted to learn that you were satisfied with our hotel's location and convenient transportation. We are also very pleased that you commented on the cleanliness of our room. Although some of the hotel's decor may appear somewhat traditional, we are committed to providing every guest with a clean and comfortable environment. I'm glad you mentioned the beautiful view of the lounge sofa and curtains in the morning light, which brought you wonderful memories and inspiration for your photos. Your satisfaction is our driving force for continuous improvement, and we look forward to providing you with even better service in the future. If you have any suggestions or inquiries, please feel free to contact us. I wish you a happy stay and a safe journey!

Jawapan daripada Pihak Penginapan: Dear guest, thank you very much for choosing to stay with us and for taking the time to share your experience. We are delighted to learn that you are satisfied with our hotel facilities and services. First of all, we are honored to offer you a refreshing iced drink upon arrival, a thoughtful service we provide to every guest to soothe your travel fatigue. The front desk team's swift check-in and professional and enthusiastic service embody our commitment to providing an efficient and warm guest experience. Regarding the brightly lit room and complimentary upgrade you mentioned, we are pleased to offer you a more comfortable stay. In addition, our afternoon tea and late-night snacks are designed to provide you with a moment of relaxation and delicious food during your busy schedule. Your satisfaction is our greatest motivation, and we will continue to strive to continuously improve our service quality to provide every guest with an even better stay experience. Thank you again for your recognition and support. We look forward to seeing you again and will be happy to serve you wholeheartedly!

Jawapan daripada Pihak Penginapan: Dear guest, hello! Thank you very much for choosing to stay with us and for taking the time to share your experience. We are delighted to learn that you were satisfied with our hotel's location, lobby, front desk service, and room upgrade. Your recognition is our greatest encouragement. We are committed to providing every guest with a warm and comfortable stay, and strive to achieve perfection in every detail. We are also pleased to hear that you highly praised our complimentary afternoon tea. We will continue to maintain our high standards for food quality, ensuring that every guest enjoys fresh and delicious meals. Thank you again for your recommendation and support, and we look forward to serving you again in the near future. If you have any further questions or suggestions, please feel free to contact us. We wish you a happy life and all the best!