Hotel Terbaik di Zurich dengan Spa

A very affordable hotel at switzerland, especially Zurich. Given that most bnb was quite expensive and not quite affordable for a young traveller like me. This hotel is good as in the environment and service. Close to supermarket and tram stations also. (Roughly 5mins walk)

The hotel is RIGHT IN FRONT of the main Central Train station. Behind the hotel is the shopping belt and the old town where you can walk to see the various architectural buildings. The staff there were helpful especially in the early morning getting me a taxi to the airport. Cleaning staff replenishes the toiletries daily without fail. Is a great hotel location and place to stay in Zurich.

My work brings me to Zürich many times each year, often several times each month. And my company usually books us at this property. I’ve probably spent more than 50 nights at this Marriott property over the last several years. I used to enjoy my stays here, but the hotel seems to be getting worn down, and is now overrun with cruise and bus tour customers, which can often overwhelm the staff. and leave the rest of their guests with lengthy waits for assistance. Normally, Renaissance properties are among my favorite Marriott brands, and one of my “go-to” hotels when traveling for pleasure, but this hotel has seen better days. The rooms are spartan and dull, the decor is dated, and they REALLY need to upgrade their bedding and mattresses. As a Lifetime BonVoy Platinum Elite member, I am entitled to Club lounge access, free breakfast, and room upgrades, among other perks. Their new SkyLounge is an improvement, but isn’t very inviting and their beverage/snack options need improvement. The breakfast buffet is more what you’d expect to find at a budget-brand hotel, with uninspired food, bad coffee and overall pretty tasteless. Thankfully it’s free, as I wouldn’t pay for it (and the isolated location doesn’t provide many alternatives). The staff try their best to be polite, but are often overwhelmed and exhausted by the tour groups. And they can be a bit surly at times. If you have a choice, stay elsewhere. You can get much better accommodations/service for the price.

酒店樓下就是一家米其林餐廳，主廚還是女生！很棒的體驗！

Lokasinya bagus. Perkhidmatan yang sangat sangat baik 👍.

It seems clear to me that the quality of customer service in travel has greatly deteriorated in the last three years. I understand that service providers have trouble finding and retaining people and the ones they have often don’t seem to take pride in their work. Sadly, I’ve come to accept this as the “new normal.” Which is why our recent three-night stay at the Park Hyatt in Zurich was such a welcome surprise. Not only was our room clean and comfortable but the service we received, from start to finish, was efficient and personal. Just a few examples: We had a flight delay and airport transfer difficulty arriving to Zurich and did not get to the hotel until after 1:00. The gentleman working the front desk who checked us in, got us waters, helped with our bags and personally escorted us to our rooms. He was also working the next night when we returned to the hotel after dinner. He spotted us coming through the lobby and literally ran over from the front desk, greeted us by name and asked if our room was acceptable and if there was anything he could do for us. The housekeeping staff are a bunch of ninjas. You never saw their carts in the hall but we’d leave in the morning and when we returned in the afternoon the room was made up. Perfectly. We’d leave for dinner and when we returned the room was turned down. Perfectly. We had drinks the first night at the Onyx Bar. When we returned the next night, the bartender remembered both our names and our drinks. We interacted on several occasions with the daytime concierge. I wish I remembered his name. It wasn’t just that he was knowledgeable about Zurich and responded immediately to our requests. He acted like speaking to us was the absolute highlight of his day. I know these are all little things but they added up to a wonderful stay. Plus, the hotel couldn’t be more conveniently located. Staying at the Park was a luxury item for us but, let’s face it, traveling anywhere in Switzerland is a luxury item. I would return to the Park for their level of personal service in a minute.

Pemandangan dan lokasi yang sangat baik Kakitangan yang mesra

This is a lovely hotel with great views and nice rooms. The reception staff are excellent. It is a shame though that the restaurant staff are a bit inflexible in a Swiss kind of way. There is a mix of customer service. If you deal with the normal staff there’s an ‘attitude’ like ‘we are doing you a favour being here’ After Covid-19 when the hospitality industry was shut down it surprises me that there is no consideration for customers who are staying at the hotel. The mood changes when the maitre’d comes out and deals with people at the entrance. It is smooth, no attitude. There is a problem in Switzerland with the standard of customer service. Maybe it needs Gordon Ramsay to visit to give your people a massive boot up the bum. Either take the comments below on-board. Or just stick with what you’ve always done.

Die Atmosphäre in acasa ist sehr entspannt und friedlich. Als mein Freund und ich zum ersten mal dort waren, wollten wir nicht mehr von dort gehen. Die Zimmer wahren sehr schön und vorallem sehr sauber was ich sehr wert schezte. Das Personal wahr sehr nett und offen was dem allem noch das i tüpferchen gab. Mein Freund und ich sind uns sicher, dass das nicht das letzte mal sein wird und nächstes mal für eine längere Zeit buchen wollen.

My family and I had a very comfortable two-night stay at the hotel. The staff was very courteous and accommodating. We had arrived in Zurich after a long haul flight from India and they graciously offered us early check-in. The hotel is just a short distance from the airport and there’s a tram stop very close to the hotel, that connects you to the rest of the city. There’s also a Coop store nearby, in case you need anything. The a la carte food at the hotel was good, the breakfast buffet though was average. The rooms are basic, but not lacking in anything.