Hotel 4 bintang Zurich

The Sorell Zurichberg is a quiet hotel that appears to cater mainly to business meetings. For that reason it is surprising that it's internet is sketchy and even Swisscom connections sometimes fail, apparently because it's situated halfway up Zurïchberg. The rooms are well appointed and I had one of the largest rooms with a view of the Swiss Alps and Lake Zurich. The view of the Swiss Alps is one of the most beautiful, but because of the small windows (see one of the pictures attached) most rooms don't have this view in its full glory. The area around the hotel is beautiful for walking. There's a woods nearby but even walking along the streets, wish I generally well lit, is relaxing. There's a sports center nearby with tennis and other activities. The zoo is a 5-minute walk away as is the cemetery where the Irish author James Joyce is buried along with some other celebrities. Bathroom is a good size with a bathtub and a rainfall shower or spray. There was a Nespresso coffee machine in the room and a fridge with a basic selection of for-pay snacks. The bed is comfortable and you have a selection of pillows, which you can ask for from reception. There's ample closet space with a small safe for valuables. I was also a shoehorn and the bag for laundry, which as is the case in many hotels is very expensive if you have them do it for you. A restaurant is a bit disappointing. The breakfast is good and varied, but other meals served in the restaurant are just above a fast food level. The vegetable couscous served in the bar was disappointing. This hotel is a quiet respite from the noise and business of downtown Zurich, but it has some kinks that need to be worked for it to live up to its four-star rating. Guests should be aware that they are very much outside the center of Zurich, about a half hour by tram. The number 6 tram however runs quite frequently.

Zürich Marriott is close to the train and bus station in 10 minutes walking distance where all day trips began & ending at. The hotel staff are nice & helpful. Breakfast comes with varieties and their signature Swiss dishes dining at eCHo is highly recommended. We‘ll come back when visiting Zürich again.

My family of 10 (we had 5 rooms) visited hotel Storchen in June 2023. Proper to the visit, I emailed with the concierge several times and am blown away by the service provided. The concierge helped me plan all of my activities and was able to reserve transportation for us months prior to our arrival. We took the train from Paris to Zurich and walked to the hotel from the train station (easy walk). Check-in was super efficient and simple. We received some drink coupons so we headed to the rooftop bar for cocktails and lunch. Everything was amazing. The food was delicious, the drinks were cold, and the service was friendly and quick. Breakfast was included as I booked through amex. I LOVED their breakfast. They had a continental buffet (including self-serve mimosas) and a menu to order hot items from. Everything was delicious and it was a great start to our day every day. I would definitely stay here again!

I recently stayed at the Widder Hotel and my experience was disappointing overall. Despite being granted an “upgrade” through American Express Fine Hotels and Resorts, the room was still small and not what I expected for the price, which was over $500 per night. The real disappointment came from the service at their restaurant, August, where a waiter displayed an arrogant and highly selective attitude towards guests. I did not feel welcomed, and for such a high-end establishment, I expected a more accommodating atmosphere. Unfortunately, I cannot recommend this hotel based on my experience.

My work brings me to Zürich many times each year, often several times each month. And my company usually books us at this property. I’ve probably spent more than 50 nights at this Marriott property over the last several years. I used to enjoy my stays here, but the hotel seems to be getting worn down, and is now overrun with cruise and bus tour customers, which can often overwhelm the staff. and leave the rest of their guests with lengthy waits for assistance. Normally, Renaissance properties are among my favorite Marriott brands, and one of my “go-to” hotels when traveling for pleasure, but this hotel has seen better days. The rooms are spartan and dull, the decor is dated, and they REALLY need to upgrade their bedding and mattresses. As a Lifetime BonVoy Platinum Elite member, I am entitled to Club lounge access, free breakfast, and room upgrades, among other perks. Their new SkyLounge is an improvement, but isn’t very inviting and their beverage/snack options need improvement. The breakfast buffet is more what you’d expect to find at a budget-brand hotel, with uninspired food, bad coffee and overall pretty tasteless. Thankfully it’s free, as I wouldn’t pay for it (and the isolated location doesn’t provide many alternatives). The staff try their best to be polite, but are often overwhelmed and exhausted by the tour groups. And they can be a bit surly at times. If you have a choice, stay elsewhere. You can get much better accommodations/service for the price.

For a business trip, the hotel location is just unbeatable. Average rooms are small, can’t fit comfortably 2 persons. But service is good, breakfast was really tasty and the place is really beautiful. Even though the old school room keys are cool, they need to be replaced by a more modern set up - especially since the keys are also the elevator keys. If you are going to Zurich for business would certainly recommend. For a couples trip, would probably try other places, as this one is also not on the cheap side.

Pemandangan dan lokasi yang sangat baik Kakitangan yang mesra

Lokasinya bagus. Perkhidmatan yang sangat sangat baik 👍.

It seems clear to me that the quality of customer service in travel has greatly deteriorated in the last three years. I understand that service providers have trouble finding and retaining people and the ones they have often don’t seem to take pride in their work. Sadly, I’ve come to accept this as the “new normal.” Which is why our recent three-night stay at the Park Hyatt in Zurich was such a welcome surprise. Not only was our room clean and comfortable but the service we received, from start to finish, was efficient and personal. Just a few examples: We had a flight delay and airport transfer difficulty arriving to Zurich and did not get to the hotel until after 1:00. The gentleman working the front desk who checked us in, got us waters, helped with our bags and personally escorted us to our rooms. He was also working the next night when we returned to the hotel after dinner. He spotted us coming through the lobby and literally ran over from the front desk, greeted us by name and asked if our room was acceptable and if there was anything he could do for us. The housekeeping staff are a bunch of ninjas. You never saw their carts in the hall but we’d leave in the morning and when we returned in the afternoon the room was made up. Perfectly. We’d leave for dinner and when we returned the room was turned down. Perfectly. We had drinks the first night at the Onyx Bar. When we returned the next night, the bartender remembered both our names and our drinks. We interacted on several occasions with the daytime concierge. I wish I remembered his name. It wasn’t just that he was knowledgeable about Zurich and responded immediately to our requests. He acted like speaking to us was the absolute highlight of his day. I know these are all little things but they added up to a wonderful stay. Plus, the hotel couldn’t be more conveniently located. Staying at the Park was a luxury item for us but, let’s face it, traveling anywhere in Switzerland is a luxury item. I would return to the Park for their level of personal service in a minute.

Older but exceptional hotel in Zurich Enge, with about twenty-two suites. Ten to fifteen minute walk from Zurich Old Town. We had a fantastic suite - very large bedroom, huge living room with a dining table, and two bathrooms. Very pleasant staff, too. An excellent value, all things considered.