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Pilihan Hotel Zurich Yang Menarik untuk Anda

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5-bintang

Renaissance Zurich Tower Hotel
3.9/574 Ulasan

Renaissance Zurich Tower Hotel

Zurich|0.47km dari Club Supermarket
My work brings me to Zürich many times each year, often several times each month. And my company usually books us at this property. I’ve probably spent more than 50 nights at this Marriott property over the last several years. I used to enjoy my stays here, but the hotel seems to be getting worn down, and is now overrun with cruise and bus tour customers, which can often overwhelm the staff. and leave the rest of their guests with lengthy waits for assistance. Normally, Renaissance properties are among my favorite Marriott brands, and one of my “go-to” hotels when traveling for pleasure, but this hotel has seen better days. The rooms are spartan and dull, the decor is dated, and they REALLY need to upgrade their bedding and mattresses. As a Lifetime BonVoy Platinum Elite member, I am entitled to Club lounge access, free breakfast, and room upgrades, among other perks. Their new SkyLounge is an improvement, but isn’t very inviting and their beverage/snack options need improvement. The breakfast buffet is more what you’d expect to find at a budget-brand hotel, with uninspired food, bad coffee and overall pretty tasteless. Thankfully it’s free, as I wouldn’t pay for it (and the isolated location doesn’t provide many alternatives). The staff try their best to be polite, but are often overwhelmed and exhausted by the tour groups. And they can be a bit surly at times. If you have a choice, stay elsewhere. You can get much better accommodations/service for the price.

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Perjalanan perniagaan

Sorell Hotel Rex
4/522 Ulasan

Sorell Hotel Rex

Zurich|1.76km dari Club Supermarket
The hotel was quite strange. Upon arrival there was no staff and we had to do self check in. We were a group of 5 people with 3 rooms. We were let into the hotel via the intercom. The computer at the desk required a booking reference or QR code. Our hotel had been booked through a travel agent and we hadn’t been provided with either. So instead we had to manually input each persons details into the computer. This took absolutely ages! After travelling for quite a long time this was the last thing we wanted to spend time doing! The rooms were fairly compact, especially the bathroom. The hotel seems to have spent a lot of money on branded items in the rooms including a yoga matt and other random things - it would be better to have more staff in my opinion! The beds were very comfy though and an actual double bed instead of two singles pushed together. There was also a coffee machine in the room. Breakfast was very basic and seemed understaffed as a lot of things had run out. Again for check out there was no staff at the desk do we had to self check out via the emailed invoice - this didn’t work as we had to pay the city tax so I used the phone at the desk to do this. The location of the hotel is a bit out of the centre but is easily accessed (if you have luggage) using the number 7 tram at the main railway station otherwise it is walkable. Have given this 3 stars due to the lack of staff and it being so impersonal!
Park Hyatt Zurich
4.6/550 Ulasan

Park Hyatt Zurich

Zurich|2.47km dari Club Supermarket
It seems clear to me that the quality of customer service in travel has greatly deteriorated in the last three years. I understand that service providers have trouble finding and retaining people and the ones they have often don’t seem to take pride in their work. Sadly, I’ve come to accept this as the “new normal.” Which is why our recent three-night stay at the Park Hyatt in Zurich was such a welcome surprise. Not only was our room clean and comfortable but the service we received, from start to finish, was efficient and personal. Just a few examples: We had a flight delay and airport transfer difficulty arriving to Zurich and did not get to the hotel until after 1:00. The gentleman working the front desk who checked us in, got us waters, helped with our bags and personally escorted us to our rooms. He was also working the next night when we returned to the hotel after dinner. He spotted us coming through the lobby and literally ran over from the front desk, greeted us by name and asked if our room was acceptable and if there was anything he could do for us. The housekeeping staff are a bunch of ninjas. You never saw their carts in the hall but we’d leave in the morning and when we returned in the afternoon the room was made up. Perfectly. We’d leave for dinner and when we returned the room was turned down. Perfectly. We had drinks the first night at the Onyx Bar. When we returned the next night, the bartender remembered both our names and our drinks. We interacted on several occasions with the daytime concierge. I wish I remembered his name. It wasn’t just that he was knowledgeable about Zurich and responded immediately to our requests. He acted like speaking to us was the absolute highlight of his day. I know these are all little things but they added up to a wonderful stay. Plus, the hotel couldn’t be more conveniently located. Staying at the Park was a luxury item for us but, let’s face it, traveling anywhere in Switzerland is a luxury item. I would return to the Park for their level of personal service in a minute.

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Termasuk Sarapan

Novotel Zurich City West
4.2/5112 Ulasan

Novotel Zurich City West

Zurich|0.44km dari Club Supermarket
We stayed at this Novotel in Zurich, the Novotel in Munich and the Novotel in Geneva. This Novotel was definitely not as good as the others. The location is fine - it's well connected to public transport (it is located in the business technology park). We had booked nearly nine months in advance and asked for two rooms near each other (we were travelling as a family). We were given two rooms on separate floors at opposite ends of the hotel. It was literally the most far apart that the rooms could be. Reception on check in said that they would change it, then kept me waiting for 45 minutes while they tried to do so. I gave up at the 45 minute mark and just took the rooms that had been initially allocated. The initial person on check in did try and be helpful and gave a good restaurant recommendation. The other person on reception really was not helpful - in the end one of his colleagues stepped in to assist as I think she could see that he was being very unhelpful. Reception was often busy with queues (the reception area is not large enough for the size of the hotel). We were clearly tourist visitors to the city, and no-one in reception advised us on check-in that there was a huge festival in the city taking place (attracts 2 million visitors to Zurich) that was affecting all public transport plus restaurant availability etc. The rooms and the pool were fine. The breakfast at this hotel was very, very average, particularly the hot food items. The breakfast compared very unfavourably to those offered by the Novotel hotels in Geneva and Munich. Check out took a long time, and there did not seem to be a place to drop keys. The staff have very casual uniforms (pants and polo shirt) which also contributes to the whole feel of the hotel seeming like a lower standard. Hopefully Novotel can look at this hotel and try and improve the standard so it is of a similar standard to its other locations. (Novotel Munich in particular was so much better!)

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Lihat Ulasan Tetamu untuk Hotel di Zurich

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Trip Inn Zurich Hotel
4.1/5143 Ulasan
The day of my arrival is Saturday, never expected Zurich is such a city never sleep, from train station to the hotel, each 10 meter a club or bar, young people stand in line waiting for entrance, strong electric music tempo cover the whole street, event the hotel walls are resounding over the midnight, lucky me I bring my earplugs. Additional breakfast is CHF$16.
Ibis Budget Zurich City West
4.4/566 Ulasan
Good value in a great location. We walked from the train station. Enjoyed an excellent breakfast while watching pedestrians and cyclists making their way to work and school. The beds were comfortable, the shower was hot and strong. The young man who checked us in was 5 star. Definitely recommend.
Gasthaus 210
3.7/578 Ulasan
You have to be prepared for what you will get here: check-in at the counter of a busy convenience store, followed by a climb up a bunch of stairs. At the end of them, the room is extremely small, though very clean. We appreciated the small sink and refrigerator, as well as the free coffee on offer in the store. The worst thing about our experience was tremendous noise from some machine in the street at 2 in the morning — louder than anything I’ve ever heard in an urban setting before. Still, in the world’s most expensive city, the price felt like a bargain, and the staff was friendly and helpful.
Hotel Stoller
4.1/543 Ulasan
I would rate this hotel average . . . not bad, not great, but average. Staff is helpful and the area is totally safe, not far from public transportation. I did find the rooms to be very stuffy and warm despite their having advertised that air conditioning was available. Fortunately, the windows could be opened and it cooled off at night so I was able to get some sleep with that and a borrowed fan. My rate didn't include breakfast so I can't comment on the food. Room keys are unique, big heavy ones that are designed to be left at the front desk when you leave the hotel, apparently. I was fine with that, one less thing to hold onto during my travels around town (photo below).
Swiss Star Longstreet - Self Check-IN
3.2/545 Ulasan
The hotel is near the train station Zurich HB 700 m and the tram station Limmatplatz 4-6 200 m. The surrounding area has restaurants, shops etc. for mostly Indian people. People noisy outside But when he entered the room it was quiet. Small entrance and small hotel name sign. I made a reservation and paid for the hotel 24 days in advance, but did not receive a code from the hotel. Upon arrival at the hotel I can't enter the hotel. No one can help because they have to check in themselves. I had to call to get the password on the phone. The hotel has 1 small fan, but it's a dangerous fan. because there is no grille covering the front propeller.
Crowne Plaza Zurich
4.2/5169 Ulasan
A very affordable hotel at switzerland, especially Zurich. Given that most bnb was quite expensive and not quite affordable for a young traveller like me. This hotel is good as in the environment and service. Close to supermarket and tram stations also. (Roughly 5mins walk)

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