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Park Hyatt Zurich
4.6/549 Ulasan

Park Hyatt Zurich

Zurich|1.17km dari ZURICHescape
It seems clear to me that the quality of customer service in travel has greatly deteriorated in the last three years. I understand that service providers have trouble finding and retaining people and the ones they have often don’t seem to take pride in their work. Sadly, I’ve come to accept this as the “new normal.” Which is why our recent three-night stay at the Park Hyatt in Zurich was such a welcome surprise. Not only was our room clean and comfortable but the service we received, from start to finish, was efficient and personal. Just a few examples: We had a flight delay and airport transfer difficulty arriving to Zurich and did not get to the hotel until after 1:00. The gentleman working the front desk who checked us in, got us waters, helped with our bags and personally escorted us to our rooms. He was also working the next night when we returned to the hotel after dinner. He spotted us coming through the lobby and literally ran over from the front desk, greeted us by name and asked if our room was acceptable and if there was anything he could do for us. The housekeeping staff are a bunch of ninjas. You never saw their carts in the hall but we’d leave in the morning and when we returned in the afternoon the room was made up. Perfectly. We’d leave for dinner and when we returned the room was turned down. Perfectly. We had drinks the first night at the Onyx Bar. When we returned the next night, the bartender remembered both our names and our drinks. We interacted on several occasions with the daytime concierge. I wish I remembered his name. It wasn’t just that he was knowledgeable about Zurich and responded immediately to our requests. He acted like speaking to us was the absolute highlight of his day. I know these are all little things but they added up to a wonderful stay. Plus, the hotel couldn’t be more conveniently located. Staying at the Park was a luxury item for us but, let’s face it, traveling anywhere in Switzerland is a luxury item. I would return to the Park for their level of personal service in a minute.

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Lihat Ulasan Tetamu untuk Hotel di Zurich

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Hotel Schweizerhof Zürich
4.4/5114 Ulasan
The hotel is RIGHT IN FRONT of the main Central Train station. Behind the hotel is the shopping belt and the old town where you can walk to see the various architectural buildings. The staff there were helpful especially in the early morning getting me a taxi to the airport. Cleaning staff replenishes the toiletries daily without fail. Is a great hotel location and place to stay in Zurich.
Boutique & Art Hotel Helvetia
4.3/550 Ulasan
Great location, close to train, trolly, River, restaurants, and more. Short walk to main train station, old town, and Lake Zurich. Clean rooms with friendly staff. Great little coffee balcony overlooking the River. Clean room but a bit small. Comfy
Trip Inn Zurich Hotel
4.1/5142 Ulasan
The day of my arrival is Saturday, never expected Zurich is such a city never sleep, from train station to the hotel, each 10 meter a club or bar, young people stand in line waiting for entrance, strong electric music tempo cover the whole street, event the hotel walls are resounding over the midnight, lucky me I bring my earplugs. Additional breakfast is CHF$16.
Fred Hotel Zürich Hauptbahnhof
4.6/5128 Ulasan
We stayed in both the main hotel and in the guesthouse across the alley and were quite satisfied if both facilities knowing they been renovated within the last year. The main hotel is right around the corner from Zürich HB the rooms feature a nice private bath (new, big & clean) and nice modern styling. The guesthouse as new and stylish as hotels go, but the modular bath/shower unit with its semi-transparent blue glass leaves a lot to be desired when everyone in the room knows what your doing on toilet (very little privacy). We luckily are prepared and carry large binder clips and clipped a bath towel across the glass during our stay. The staff are amazing and extremely cordial. Free coffee/tea is offered 24/7 in the main hotel and on each floor. Guest house residents must go back across the alley to the main lobby. Day tour buses are right across the street for easy access. We would stay again definitely.
Hotel Seidenhof
4.5/526 Ulasan
This is a true four-star hotel: it was recently renovated so you can see that everything (decor, common areas, etc.) is new. The hotel is in the hearth of Zurich (I know the city well and can assure you that it is 100% Downtwon). In case you arrive by train you can walk to the hotel from Zurich Main Station, in our case we arrived by car and the hotel offers an agreement with the Urania parking (4-5 minutes walk) for only CHF 30 per day. I can assure you that for being Switzerland this is a very competitive price. We had booked two single rooms, exactly as described on their website. The rooms, as expected, were not very large but the bed was very comfortable and there were all the amenities one might expect from a 4-star hotel (including fruit and free coffee and water). Very nice bathroom with a very comfortable walk in shower. Sleep quality very good: I did not hear any noise. Breakfast was very varied with quality products also from the Zurich region. Very friendly staff. Definitely recommended.
Citizenm Zurich
4.3/542 Ulasan
Great and easy check in. Watt and Derrick were very helpful with the check in and info about Zurich. Loved the complimentary drinks at check in. Compact room but very modern with cool amenities. Loved the big and soft towels. Found the hidden hair dryer in a cute pouch. Water pressure in the shower was just right. They also stored our luggage for an extra day. Enjoyed our stay and will definitely come back to this hotel.

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