Hotel Stay and Dining Experience at the Koener Hotel

I recently stayed at Hotel Koener with my mum for two nights, and I genuinely wish I could have stayed longer. From the moment I walked through the doors, the service was phenomenal—every interaction with the staff was warm, welcoming, and truly exceptional. Upon arrival, Pedro greeted us with such kindness and professionalism, making us feel instantly at home despite my early arrival. His hospitality set the tone for an incredible stay. Later on, Tony checked us in, and he was just as friendly and accommodating throughout the process, ensuring everything was seamless and comfortable. The level of service from both of them was truly top-tier. The spa facilities were nothing short of spectacular. The sauna was one of the most beautiful I’ve seen in any hotel, and the pool and jacuzzi were absolutely perfect for relaxation. The hotel also had a fantastic gym and a tranquil relaxation area with a selection of complimentary herbal teas and infused water, adding an extra touch of luxury. The ambience of the lighting, music and decorative touches truly enhanced the relaxation experience. Our room was stunning—spacious, modern, and beautifully designed, offering the ultimate comfort for a restful stay. Every detail, from the decor to the amenities, was carefully curated to provide an atmosphere of elegance and relaxation. Dining at the hotel’s restaurant, Brasserie Koener, was another highlight. Tony from reception ensured that our dining experience was memorable. Our waiter, Ryan, provided impeccable service, ensuring that every aspect of our meal was perfect. He was attentive, efficient, and incredibly friendly, making our dining experience even more enjoyable. The food itself was out of this world, we ordered a Charcuterie board to share for starters, and for main I opted for Homemade beef tartare with condiments and mashed potato whilst my mum went for Butcher's sirloin steak, french fries with archduke sauce. Every dish prepared to perfection, my mum said that was the best beef sirloin she ever had, and I personally feel like it says a lot for a hotel to serve beef tartare as it requires exceptional attention to quality and freshness—huge compliments to the chef! Overall, Hotel Koener is an absolute gem. The staff’s dedication to excellence, the luxurious facilities, and the outstanding service made this stay unforgettable. I will definitely be returning and highly recommend this hotel to anyone looking for a truly exceptional experience!