Terokai Ulasan Tetamu Hotel di Curaçao

Coral Estate Luxury Resort
4.2/5102 Ulasan
First of all they put us in a less expensive room than the one we paid and booked. So in the next day after we complained we had to change the room. Luckily the new room was next door to my friends but the safe box was not working and took another 24 hours to fix it. They changed the entire safe. The service is horrible. Even though my reservation say the breakfast is from 7 to 11 front desk said I do not have the breakfast included. My friend checked out and forgot her bikini drying outside. We contacted the front office on the same day since the room was already cleaned. The surprise is that the cleaning lady did not returned the bikini so probably kept for her. Further I requested for 2 face towel since the cleaning lady did not left us with clean ones. It took almost 24 hours and I only got it after going directly to the front desk complaining after they hang up the phone on me. That was the 5th time I was calling for the towels. I am trying to get on hold of the manager but apparently there is no manager in this hotel. If you want a stressful vacation paying for a 5 star hotel, choose this hotel. If that is not your plan, find another place.
Papagayo Beach Hotel
4.1/584 Ulasan
The property itself is nice but there are a few problems but that's not what I want to leave this review for. This review& the low star rating is for an experience that I had with one of the workers,her name begins with K. SHE WORKS PREDOMINANTLY WITH THE PILOTS AND Attendants. She is fair complexioned,on the chubby side& wears glasses. The young lady was helping me when one of the pilots walked up she told me that I will be with you in a second and began to assist him & I said well how can you help him when you're not finished helping me. She responded that she needed to assist him. I posed the question again. This young lady looked me square in my face & instead of explaining to me her sole responsibility, with an attitude of annoyance told me that this white pilot is ”her priority” & continued assisting him. I was offended. to make a long story short.I told her about herself , her lack of professionalism and how EVERY GUEST IS A PRIORITY. I also spoke to the manager(Kim who was absolutely kind, friendly, welcoming, attentive and professional) who the day we were leaving seemed to be chummy ,chummy w/the young lady so I don't think any type of action was taken but I could be wrong. Anyhoo, whoever is reading this you need to RETRAIN some of the people that work there. Also, there needs to be training for all of the housekeepers that clean the rooms. There needs to be a uniform way of doing things. I'm of the persuasion that if I am spending my money I expect a certain level of service which was lacking. Papayago, please take a page out of the book of the Marriott in Grand Cayman. Just came back & service/ALL STAFF was ⭐⭐⭐⭐⭐ 5 stars!

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    Bagi Villa di Curaçao, harga purata pada hari bekerja ialah RM 2,592, dan harga purata pada hujung minggu (Jumaat–Sabtu) ialah RM 2,713.

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Maklumat Perjalanan Tempatan

Bilangan Hotel116
Bilangan Ulasan14
Harga TertinggiRM 5,587
Harga TerendahRM 1,535
Harga Purata (Hujung Minggu)RM 2,713
Harga Purata (Hari Bekerja)RM 2,592