SPECIFIC CAMPAIGN RULES:
CAMPAIGN TERMS AND CONDITIONS
CAMPAIGN NAME: Malaysia Airlines Travel Fair (“Campaign”)
CAMPAIGN PERIOD: 4 Sep 2026 - 7 Sep 2026
PLATFORMS: Trip.com Malaysia site (English), mobile site, and app (v7.47.2 or higher).
SPECIFIC RULES:
By participating in the Campaign, you agree to be bound by these Specific Rules, Campaign Terms and Conditions, and the Platform's Terms and Conditions, which will continue to govern your use of the Platform. These Terms and Conditions are incorporated by reference into Specific Rules. Unless otherwise defined, the definitions and provisions from the Campaign Terms and Conditions will also apply to these Specific Rules.
GENERAL TERMS:
CAMPAIGN TERMS AND CONDITIONS
1.ACCEPTANCE OF TERMS AND CONDITIONS
1.1.The following Campaign terms and conditions (the “Campaign Terms”) govern the use or participation of the Campaign activities, promotion, and other related services provided by Trip.com Travel Singapore Pte. Ltd., (hereinafter referred to as “Trip.com”) on Trip.com’s websites and/or mobile applications (the “Platform”).
1.2.The Campaign is open only to Trip.com users of legal age that are residents of relevant locale.
1.3.By participating in the Campaign, you, as a Trip.com user, agree to be bound by these Campaign Terms and the Platform's Terms and Conditions, which will continue to govern your use of the Platform. These Terms and Conditions are incorporated by reference into these Campaign Terms. Unless otherwise defined, the definitions and provisions from the Platform's Terms and Conditions will also apply to these Campaign Terms.
1.4.In case of any inconsistency between the documents referred to in these Campaign Terms, the following order of priority will apply: Specific Rules, Campaign Terms, then Platform Terms and Conditions.
2.CAMPAIGN MECHANICS
2.1.The Campaign mechanics are offered solely for the purpose of your personal entertainment and benefit. The use of the Campaign mechanic for business or commercial purposes is strictly prohibited.
2.2.Some campaign mechanics may be subject to specific rules (“Specific Rules”) provided with or accessible via those mechanics. If you do not agree with any of the Specific Rules, you should discontinue your use of the mechanics governed by those rules.
3.USER RIGHTS AND OBLIGATIONS:
3.1.When participating in the Campaign, you agree to comply with all applicable laws and regulations and shall not participate in a fraudulent manner, including but not limited to using multiple email addresses, identities, or devices to circumvent the Specific Rules. Trip.com reserves the right to disqualify users who engage in fraudulent, disruptive, or abusive behavior or who violate these Campaign Terms.
3.2.You agree to comply with all relevant third-party terms, including hotel and airline policies, that apply to the use of the Campaign mechanics. This includes, without limitation, any applicable terms of use, policies, guidelines, and third-party sharing channel terms that you may use to invite others to participate in the Campaign mechanics.
3.3.You are not permitted to use any robotic, automatic, programmed, or similar entry method or entering more than the number of times permitted will void all entries and result in disqualification.
4.TRIP.COM RIGHTS AND OBLIGATIONS
4.1.If Trip.com discovers or suspects that you have violated any of these Campaign Terms, relevant Specific Rules, or any other applicable terms—including fraudulent use of the Campaign mechanics—Trip.com reserves the right, at its sole discretion, to prevent, restrict, or suspend your access to the Campaign mechanics or the Platform.
4.2.Trip.com may deactivate, cancel, delete, or restrict access to the Platform and/or the Campaign mechanics for any Trip.com account or user, whether temporarily or permanently.
4.3.Trip.com may report any suspected violations of applicable laws or regulations to the relevant authorities and will cooperate with them.
4.4.Trip.com’s decisions regarding all matters related to the Campaign mechanics are final and binding on all users.
5.LIMITATION OF LIABILITY:
To the fullest extent permitted by applicable law:
5.1.Trip.com shall not be liable for any losses, damages, expenses, costs, or claims arising from or related to this Campaign, whether based on contract, tort (including negligence), breach of statutory duty, or otherwise.
5.2.Neither Trip.com nor its service providers or affiliates make any warranties (express or implied), representations, or guarantees regarding the Campaign mechanics—including their accuracy, availability, or reliability—any software or hardware used with the Campaign mechanics, or the quality of the underlying telecommunications network accessed by users.
5.3.Trip.com will not be responsible for late, incomplete, or incorrect entries; failure to receive notices due to spam or other security settings; providing incorrect or non-functioning contact information; technical malfunctions; lost or unavailable network connections; or any errors in the processing of entries, administration of the Campaign, or announcement of prizes.
5.4.You acknowledge that some aspects of the Campaign mechanics may be provided by Trip.com’s partners or third parties. Trip.com will not be liable for any parts not provided by it, to the fullest extent permitted by law. You hereby release Trip.com and its officers, board members, and employees from any and all claims or demands arising from participation in those parts of the Campaign mechanics.
5.5.Trip.com reserves the right to void, cancel, suspend, or amend the Campaign as necessary, with advance notice provided if required by applicable law.
6.Trip Coins, Discount Codes, and Rewards
6.1.Any Trip Coins, Discount Codes, and/or Rewards earned from participating in any Campaign mechanics are subject to the Specific Rules for those mechanics. They may only be used for discounts on products or services offered on the Trip.com Platform during the period and under the conditions specified by Trip.com and/or its partners.
6.2. Any Trip Coins, Discount Codes, and/or Rewards that are not claimed or used within the specified period will expire and become void.
6.3.Trip Coins, Discount Codes, and/or Rewards are non-transferable and cannot be exchanged for cash.
6.4.Trip Coins, Discount Codes, and/or Rewards are available in limited quantities and are offered on a first-come, first-served basis, while supplies last, unless otherwise stated by Trip.com in the Specific Rules or elsewhere.
6.5.Trip.com reserves the right to cancel or forfeit any Trip Coins, Discount Codes, or benefits awarded to you in connection with the Campaign, at its sole discretion and without prior notice, to the extent permitted by applicable law. This includes situations where Trip.com determines that you have breached any terms, including but not limited to these Campaign Terms and the Platform's Terms and Conditions.
7.NO PURCHASE NECESSARY TO ENTER:
7.1.Unless stated otherwise, the campaign is free to enter, and no purchase is necessary.
7.2.You shall be responsible for all relevant taxes and other charges which may be imposed by any taxing authority in relation to any amount payable under this Campaign. If Trip.com is required under the law to deduct or withhold any sum as taxes imposed on or in respect of any amount due or payable to you, Trip.com reserves the right to make such withholding as required and pay the net amount to you.
7.3.All taxes resulting from acceptance of the benefits are the responsibility of users, including but not limited to income tax, airport taxes for flights and city taxes for hotels
8.PERSONAL DATA
8.1.Personal data supplied during the course of this Campaign will only be processed as set out in Trip.com’s Privacy Statement.
9.INTELLECTUAL PROPERTY
9.1.Campaign mechanics include content, imagery, media, and graphics protected by intellectual property rights for the benefit of Trip.com or third parties. Unless explicitly permitted in these Campaign Terms or agreed in writing by Trip.com, no user or third party may edit, copy, distribute, or use any mechanics for purposes other than those outlined in these Terms. The Campaign content encompasses all data, images, text, graphics, music, videos, software programs, and any other information provided or developed by Trip.com.
