Cari Pangsapuri di Darmstadt

Ok, I was sent here by Cathay Pacific after one of their planes failed, so the review is tainted by seven hours at Frankfurt Airport, ( which is incidentally rated 3/10 by Skytrax). The hotel is dated, and of a quite austere design. They didn’t have my booking which was probably more Cathay’s fault than theirs. Checkin staff ranged from naive to rude. The room is large with a good sized balcony facing a major intersection. Go high to avoid road noise. Room amenities are sparse and it has an 80’s/90’s feel, in dark wood and green furnishings. Two smallish singles adorned the room, and an inbuilt radio adorned the headboard à la 70’s. There is a chair and small table. The bathroom didn’t have a bath and the plug in the sink didn’t work. I called for it to be fixed. The guy spent 20 seconds and declared it fixed. It wasn’t, of course, so I did it myself, although I am not a big fan of putting my fingers in hotel drains... Amenities are two fixed soap containers and two small bottle of body lotion. There is a hairdryer and a magnifying mirror as well as the usual behind sink one. The bathroom is well lit. There is a complimentary 750ml bottle of water and an empty minibar. The main restaurant is bright and lacking in any atmosphere. The breakfast area is slightly more welcoming. The buffet I tried was sparse but was probably contracted on a budget by cathays agents. International plug adapters are available, which isn’t always the case. There is no iron or ironing board in the room…although there is an ironing room on the third floor. Novel. The bar is the best bit. Classically styled and comfortable in an “old money” style.

We had a wonderful 5 days in this hotel. Our stay was very comfortable and relaxing in spacious, clean rooms. We enjoyed our time there with our friends and family. The staff are exceptional. We were treated like in a 5-star hotel. True professionals, so kind and efficient in resolving all requests and providing information. Breakfast was truly incredible and the staff made our mornings with the kids so much fun! We will certainly return! Highly recommended hotel!

If you're looking for a place to get a restful night's sleep, do not go there. I learned this the hard way after a recent stay at the Best Western Plaza hotel in Darmstadt. In the middle of the night, we were abruptly awoken by a loud electrical bang. It turns out there was an electrical hazard in the hotel. The noise was so loud that it was impossible to sleep through it (80-90db). When I spoke to the night receptionist about the situation, he told me to take some ear plugs. The problem wasn't solved until an hour later. Needless to say, it was a very disruptive and unpleasant experience. When we checked out the next day, the day receptionist was rude when I told him we were unhappy with our stay. He rudely threw us a free parking ticket and acted like that should be thanking him up for the terrible experience we had. As a frequent business I would make sure to avoid any Best Western or Plaza hotel in the future. If you're looking for a place to stay, it would be better to sleep in your car or in a one star hotel than stay at one of these hotels brand.

Für Business garantiert das beste Hotel, da alle darmstadt-relevanten Firmen direkt um die Ecke sind. Für Touristen zu weit entfernt vom Zentrum. Aber: ein tolles Hotel mit fantastischem Konzept. Alles wirkt neu renoviert, und das mit Liebe. Personal sehr hilfsbereit - und das 24/7. Super sauber... Wir fühlten uns sehr wohl. Frühstücksleistung ebenfalls sehr gut.

This is a standard hotel - you get what you pay for. Rooms ok size, free bottle of water, nice and quiet. Great WiFi and good breakfast. Very well situated for the University. Check in wasn't great - the person didn't explain about the WiFi, or breakfast time, or anything else. Seemed in some kind of hurry. When I went down later I encountered such great staff members, I guess this guy was an aberration. I would avoid Moller BTW - much nicer places in the city centre. Staff were nice but food ... not my taste I guess (I don't like fried food)

Terrible experience. I I'm sorry to say this was the worst experience i have ever had in a hotel. Pillows smelled like cigarette, room was cold and they could not make it warmer (i understand they want to save energy, but we were freezing and the lady i was working with had to lend me a radiator so we could stay more comfortable), they were very unkind and wouldn't speak English with me in the reception, nobody helped me to bring my luggage downstairs. I felt they had prejudice agaist non europeen people. I'll come, but never again to this hotel. If you are deciding where to stay and you look for good energy and kindness, please choose any other place. I feel sad to say this hotel is horrible. I am editing this review now to clarify the lies they are telling in the answer. Those lies only confirm to me how bad they are. I would never ask a pregnant lady to carry weight. I am a mother myself, i was with my baby in the hotel, and know how important it is to respect mothers. I attach to my review the screenshot of my email in the early morning asking for help to carry the luggage at 10 am, and the answer of the hotel saying yes (freathening me to delete my negative review to offer me this help). Other lie is that it was 18 degrees outdoors when i asked for more heating in the room. I attach also the image of the weather record, showing it was 13 maximun the day i checked-in. Anyway, my child plays in the floor and i wanted a warm floor. The only lady who spoke english was yelling at me in German when i went to pick up the luggage, just because i did a bad review and i said the service was bad. It was a traumatic experience and i trully wish all mothers are respected and that we live in a world with more loving people. I felt badly discriminated there and honestly don't recommend this place. I wish you find the healing and compassion you need. Om lokah samastha sukhino bhavantu

I have a little story when checking. But finnal get help from the staff and check in successful. This is NOT a hotel , there is no reception.

Ein perfekter Ort für ein Familientreffen: wunderschöne Zimmer, der Park, das Essen, der Wald. Man kann flanieren, am Sonntag Brunchen, im Schatten der Bäume ausruhen oder im kleinen Biergarten verweilen. Wir hatten einen Ort gesucht, an dem sich unsere kleine, aber gut auf dem Erdball verstreut lebende Familie wieder einmal treffen kann. Wo man reden, Essen, geniessen kann, im Wald spazieren, im Park entspannen, ein Buch lesen oder sich auch einmal aus dem Weg gehen kann. Die Nähe zum Frankfurter Flughafen ist dabei Fluch und Segen zugleich: tagsüber immer wieder Flugzeuge, dafür aber auch ein kurzer Weg für die Familienmitglieder, die aus anderen Kontinenten anreisen mussten. Die Zimmer: wunderschön, sauber, gut ausgestattet. Die Zimmer direkt hinter dem Schloss sind sehr schön, vor allem die Nummern 201 bis 206, da 207 ff nach vorne liegen, zum Haupthaus hin, wo die Küche dann doch nicht zu überhören ist, wenn Samstag abends noch eine Hochzeit stattfindet. Alle anderen Zimmer: perfekt. Und wer noch mehr Ruhe wünscht: im Zeughaus, einen wunderschönen, riesigen massiven Naturstein-Bau aus alten Zeiten, wenige Minuten durch den Wald zu Fuss zu erreichen, liegen die wohl ruhigsten Zimmer, mitten im Wald. Für Hundefreunde: man kann sie mitnehmen. Und sie werden bestens integriert: bei unserer Ankunft waren zwei Hundedecken am Boden, zwei Keramik-Fressnäpfe, und wir waren nicht die einzigen mit Hund. Durch den umgebenden Wald ist man sofort im Grünen, auch nachts, wenn ein Hund mal raus muss. Für Nicht-Hunde-Freunde: die Zimmer unserer Hundelosen Familienmitglieder waren blitzblank sauber, keine Hundehaare, kein Geruch. Das Essen war hervorragend. Das Frühstück gibt es im Haupthaus, so umfangreich, wie ich es selten gesehen habe: nicht nur Rührei und Speck, Würstchen und Ei, sondern auch Kaiserschmarrn, verschiedene Müsli- und Cerealiensorten, alle möglichen Brote, Wabenhonig, dazu noch verschiedene wirklich gute Teesorten, einen Samowar, und alle möglichen Kaffee-Varianten. Ich hätte den Tag im Frühstückssaal verbringen können. Am Sonntag gab es einen Brunch: ein riesiges Buffet, nicht zu viel, aber alles: Fisch, Fleisch, Gemüse, Pasta, Salate, Desserts. Von einer wirklich sehr guten Qualität. Dazu angenehme, sehr sehr schöne Klaviermusik, Live von einem freundlichen Pianisten gespielt, gerade laut genug, dass es schön zu hören war, und leise genug, dass man sich gut unterhalten konnte. Am Abend hatten wir einen Tisch auf der Terrasse reserviert, auch hier gab es ein herrliches Essen, vom Salat mit Salzwiesenlamm über Vegi-Teller bis zum Fisch oder Fleisch. Hotel, Essen, Service, es war wunderbar. Gab es weniger schöne Dinge? Ein paar Kleinigkeiten: die Bundesstrasse hinter dem Schloss ist zu hören, aber nicht sehr laut (wenn man draussen auf der Terrasse sitzt). In den Zimmern ist sie nicht zu hören. Die Flugzeuge habe ich bereits erwähnt, uns hat das überhaupt nicht gestört. Die Zimmer lassen sich gut lüften, sind aber nicht klima