Trip.com membership offers fantastic perks like Trip Coins, hotel discounts, VIP lounge access, and more. The higher your tier, the more valuable and luxurious the rewards become! 😍
What is the Trip.com Membership & Loyalty Program all about?
Trip.com Membership is a tiered loyalty program that rewards you with Trip Coins, exclusive discounts, and exciting travel perks.
Our program boasts 6 incredible membership tiers—Silver, Gold, Platinum, Diamond, Diamond+, and the dazzling, newly introduced elite tier, Black Diamond! Each level unlocks even more amazing perks, perfectly designed to elevate the journey for every kind of traveler. 🎁
Discover Trip.com Membership Benefits for Every Tier
Each Trip.com membership tier unlocks a unique set of exclusive rewards, with higher tiers offering even more valuable perks. Here’s the full breakdown of benefits for each tier:
Perk Category | Silver | Gold | Platinum | Diamond | Diamond+ | Black Diamond |
|---|---|---|---|---|---|---|
Trip Coins Earning Bonus | Base Rate | +20% | +50% | +100% | +150% | +200% |
No Admin Fees on Train Refunds! | - | - | - | Twice a year | 4 times a year | 8 times a year |
Free airport VIP lounge access | - | - | Once a year | Twice a year | 3 times a year | Twelve times a year |
Free Global eSIM Data Package | - | - | 1GB/3 days (x1) | 3GB/5 days (x1) | 3GB/5 days (x2) | 3GB/5 days (x8) |
Airport Transfer Car Model Upgrade | - | - | - | Twice a year | 4 times a year | 8 times a year |
Free attraction ticket | - | - | - | - | 1 ticket per year | 1 ticket per year |
Services | ||||||
Flight & Hotel Cancellation Guarantee | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
Priority One-stop Support | - | - | - | - | ✅ | ✅ |
Dedicated relations management team | - | - | - | - | - | ✅ Exclusive 24/7 access |
Hotel Member Deals | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
VIP support: Diamond+ members now enjoy Priority Support for all calls and chats, along with our brand-new One-Stop VIP Service—a seamless, all-in-one experience designed just for you. This premium service is available in several languages, including English, Chinese, Korean, Japanese, Thai, German, Italian, and Arabic.
Unlock exclusive hotel deals and insurance perks! As a member, you'll enjoy special hotel offers at every tier. Plus, for our travelers in Hong Kong, we're introducing new insurance discounts—Platinum members and above can save up to 10%!
Airport VIP lounge access: Platinum and Diamond members enjoy complimentary lounge access, with the number of free visits increasing with each tier
Black Diamond Tier: Your Passport to Trip.com's New Top Tier!
Black Diamond is Trip.com's newest, invite-only elite membership tier—reserved for the platform's most loyal, high-spending travelers. In addition to the perks listed above, Black Diamond members gain access to:
- Your 24/7 dedicated support team: Connect with a personalized specialist through the Trip.com app’s "Chat with us" feature for help tailored just for you—whether you're adjusting a booking, making a special request, or need urgent travel assistance.
- Enjoy the highest Trip Coins bonus (200% more than Silver tier) and the most free airport lounge visits (12x/year) of any tier!
- Note: The Black Diamond tier is currently available in Hong Kong (China), Singapore, South Korea, Japan, Taiwan (China), Thailand, and all English-speaking regions.
How to Upgrade Your Trip.com Membership Tier
Climb the membership tiers based on your booking activity and spending! Each tier is valid for 1 year (status renews if you meet the renewal criteria, or downgrades if you don't). Ready to level up? Here are the official upgrade requirements:
Member Tier | How to Qualify for an Upgrade |
|---|---|
Silver | Register for a Trip.com account |
Gold | Complete 1 eligible booking (flights, hotels, tours, etc.) |
Platinum | Your golden journey continues! Simply complete 3 eligible bookings within 1 year of reaching Gold. |
Diamond | Complete 8 eligible bookings (total min. spend of US$1,000) within a year after reaching Platinum |
Diamond+ | Spend US$10,000 within a year after reaching Diamond |
Black Diamond | Upgrading to the Black Diamond tier is by invitation only. To be considered for an invitation, spend US$20,000 within a year after reaching Diamond+ and complete your member profile by going to Account > Settings > Manage my account > Update member profile. |
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How to Become a Trip.com Member & Earn Trip Coins
You'll automatically become a Trip.com member as soon as you register! Trip Coins are the heart of Trip.com's membership program, and you can earn them in a variety of ways:
- Bookings (per $100 USD spent): Trip Coins are the heart of the Trip.com membership program, and there are so many exciting ways to start racking them up! The best way to earn is by booking your next adventure—for every $100 you spend on eligible travel, you'll earn rewards that vary by category. Planning a flight or a train trip? You'll earn 20 Coins for every $100. Looking for the perfect stay or a gift card? You'll get 50 Coins for every $100 spent. If you're booking a flight + hotel package, you'll earn 35 Coins for every $100. For those heading out to sea, cruises offer an even bigger reward at 80 Coins per $100! You can even earn 10 Coins for every $100 spent on travel insurance. And don't forget to treat yourself—global shopping at designated stores can earn you at least 100 Coins for every $100 spent!
- Hotel Reviews: Share Your Stay & Earn Trip Coins! Love telling others about your latest getaway? Your feedback is worth more than just a 'thank you'—you can actually earn Trip Coins for every hotel review you write! The more detail you share, the more rewards you'll unlock. Earn 10 coins for reviews under 20 characters, 20 coins for those between 20 and 50 characters, and a full 50 coins for detailed reviews over 50 characters. Want to boost your earnings? Snap a photo or video for an extra 10 coins, post within 3 days of your stay for another 10, or be a trailblazer by reviewing a hotel with fewer than 15 existing reviews to score a massive 50 extra coins! Just keep in mind that you can earn up to 1,200 coins every month, so start sharing your adventures and start saving on your next trip!
- Trip Moments (Community Activity): Joining the Trip Moments community is a fantastic way to earn even more Coins! New members can jump right in with simple tasks—like viewing 5 posts for 2 Coins or following a fellow traveler for 3 Coins—to start earning. For our Level 6 members, there’s an exciting monthly challenge: share 5 high-quality posts and you’ll earn 500 Coins!
- Promotions: Finally, Trip.com regularly hosts exciting, limited-time events where you can earn gold coins! We've gathered all the best hotel discounts and promo codes—updated weekly—into this ultimate all-in-one page just for you! 👇
How Long Does Your Trip.com Membership Last? Here’s How to Keep the Perks Coming!
Your Trip.com membership tier and maintenance requirements vary by level. Silver and Gold tiers are permanent once achieved, while Platinum, Diamond, Diamond+, and Black Diamond tiers are valid for one year. To keep your status at Platinum or above, you'll need to meet specific booking and spending criteria during your validity period. If these aren't met, your tier will be downgraded, but you'll never drop below Gold!
- Silver: Your status is permanent! There are no maintenance requirements, so you'll keep your membership indefinitely once you've registered.
- Gold: Permanent status is yours! No maintenance required—keep your benefits indefinitely after completing just one eligible booking.
- Platinum: Valid for 1 year. Maintain your status by completing at least 3 eligible bookings within the validity period (extended for 1 year if met).
- Diamond: Your status is valid for 1 year. To maintain it, complete at least 8 eligible bookings (with a minimum total spend of USD 1,000) within the validity period.
- Diamond+: Your incredible Diamond+ status is valid for 1 year! To keep enjoying those exclusive perks, simply spend a minimum of USD 10,000 within the validity period.
- Black Diamond: Your incredible Black Diamond status is valid for a full year! To keep enjoying its exclusive perks, simply continue your adventures with us, spending a minimum of USD 20,000 within that validity period. We'll assess your eligibility on your expiration day: if you've met the spending, your Black Diamond journey continues! If not, your tier will adjust, and regaining this prestigious level will require a re-invitation.
Downgrade Example: If a Diamond member completes just one booking during the validity period, they'll move to Gold status.
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FAQs about Trip.com Membership
What is Trip.com Membership?
Trip.com Membership is a tiered loyalty program for travelers who book services (flights, hotels, trains, tours, etc.) via Trip.com. It rewards members with Trip Coins (redeemable for booking discounts) and exclusive perks (like free airport lounge access, eSIM packages, and fee waivers) — with benefits increasing across 6 tiers (Silver, Gold, Platinum, Diamond, Diamond+, and the invite-only Black Diamond).Does Trip.com have a loyalty program?
Yes, Trip.com offers a dedicated loyalty program (called Trip.com Membership) for its users. This tiered program rewards booking activity and engagement with Trip Coins, exclusive discounts, and premium travel services (e.g., airport transfer upgrades, priority support). The program includes 6 tiers, with the highest (Black Diamond) being invite-only for top loyal customers.How do I cancel my Trip.com membership?
Trip.com Membership is automatically tied to your Trip.com account and does not require a separate cancellation process. If you wish to stop using the membership (and its associated perks), you can simply stop engaging with Trip.com’s services — your membership tier will downgrade over time if you don’t meet renewal criteria. Note: There is no "cancel" button for the membership itself, as it is a free program linked to your account.Does Trip.com have fees?
Trip.com may charge fees for certain services, depending on the booking type and situation. Examples include:
Booking fees: Some flights, trains, or tours may have small booking processing fees (varies by product/region).
Change/cancellation fees: Most flexible bookings allow free changes/cancellations, but non-flexible fares may incur fees (details listed on the booking page).
Admin fees: Train ticket refunds typically have admin fees, though higher-tier Trip.com members get fee waivers (e.g., Diamond+ gets 4 free waivers/year).
Fees are always disclosed during the booking process, so you can review them before confirming a reservation.How are bookings and spending amounts calculated on Trip.com membership?
Only completed bookings from certain product lines are eligible for calculation
1 Some hotels may take 2–6 weeks to confirm check-out
2 Some Attractions & Tours tickets may take up to 45 days after being used to be counted
3 Bookings and amounts with an actual payment less than US$0 (including Trip Coins, payment discounts, excluding promo codes) will not be included
4 For some car rentals and airport transfers, it may take 1–90 days for car service completion to be confirmed.
5 A single booking of a combination product (e.g., flight + hotel, adult + child flight tickets) will be counted as only 1 valid booking after the effective conditions of the specific product line are met
6 *From July 30, 2025, bookings for group tours and private tours will count towards the progress of membership tier upgrade.
7 Group tours and private tours may take up to 7 days to confirm the completion of the scheduled trip