Taiwan Arrival Card Guide: How to Fill Out the Online Immigration Form

Planning a trip to Taiwan? Whether you’re dreaming of bubble tea in Taipei 🧋 or catching sunrise at Alishan 🌄, there’s one important thing to do before you land — submit the Taiwan Online Arrival Card (TWAC). 🛂

I just got back from Taiwan recently (yes, the food was amazing!), and I want to share everything I learned about the arrival process to help fellow Malaysians breeze through immigration. Here’s what you need to know 👇

📄 What’s TWAC?

TWAC stands for Taiwan Online Arrival Card. It’s a mandatory online form that all foreign visitors — including Malaysians — must fill in before arriving in Taiwan.

It was introduced by Taiwan’s immigration department to simplify arrival procedures and reduce paper-based forms at the airport. While the paper version still exists for now, TWAC will fully replace it from 1 October 2025.

🔍 Here’s what the TWAC is in simple terms:
A digital form to be completed within 3 days of arrival, collecting your:

• Full name
• Passport number
• Flight number
• Accommodation address in Taiwan

Once submitted, you’ll receive a confirmation email with a QR code — show this at immigration when you land.

🧾 Is TWAC a Visa?

Nope! Malaysians can visit Taiwan visa-free for up to 30 days, but TWAC is still required.

TWAC is not a visa — it’s a separate document that records your travel details for immigration purposes.

🛃 Why Is It Important?

✅ Speeds up your immigration process
✅ Helps Taiwanese authorities process travelers faster
✅ Prevents paperwork at the airport
✅ Will be mandatory from October 2025 onwards

👥 Who Needs to Submit the TWAC?

If you’re a Malaysian citizen visiting Taiwan for tourism, business, or visiting friends/family, you need to submit the TWAC — even if you’re visa-exempt.

This applies to all foreigners arriving by air who:

• Do not hold a Taiwan residence permit
• Are staying short-term
• Plan to enter through a Taiwanese airport

📝 How to Fill Out the TWAC

💻 Option 1: Online (Highly Recommended!)

Visit the official site: https://twac.immigration.gov.tw/ or https://niaspeedy.immigration.gov.tw

✅ Step 1: Choose Language

Select your preferred language: English, Chinese, Japanese, or Korean.
(Most Malaysians use English or Chinese.)

✅ Step 2: Fill in Personal Details

Provide:

• Full name (as in passport)
• Gender
• Date of birth
• Nationality (e.g. Malaysia 🇲🇾)
• Passport number
• Passport expiry date

✅ Step 3: Enter Travel Details

Fill in:

• Purpose of entry (e.g., tourism, business, visiting relatives)
• Flight number (arrival to Taiwan)
• Arrival date
• Port of entry (e.g., Taoyuan International Airport)

✅ Step 4: Enter Your Taiwan Address

Provide the address of where you’re staying in Taiwan:

• Hotel name and address
• Or friend/relative’s home (if applicable)

💡 Use your booking confirmation to copy & paste the hotel address correctly.

✅ Step 5: Provide Contact Info

Input:

• Mobile phone number (can be Malaysia or Taiwan number)
• Email address (you’ll receive confirmation here)

✅ Step 6: Submit the Form

Double-check everything, then click Submit.

📧 You’ll receive a confirmation email — sometimes it includes a QR code, but it’s mostly for record purposes.

✅ Step 7: Screenshot or Save Confirmation

📸 Take a screenshot of the final page or confirmation email — just in case you’re asked at immigration (though it's not always required).

🛬 Option 2: At the Airport

Still possible for now, but not ideal. Taiwan airports may still provide paper cards, but with long queues and limited staff assistance. Starting October 2025, the paper option will be discontinued — so better to do it online!

✅ Important Notes

🕒 When to Submit the TWAC?

You can submit the TWAC up to 72 hours (3 days) before arriving in Taiwan.

I submitted mine two days before my flight, and it literally took less than 5 minutes on my phone!

🧳 Important Tips for a Smooth Arrival

• 📸 Take a screenshot of your TWAC QR code — don’t rely on airport WiFi
• 🛬 Have your hotel name and address ready when you fill it in.
• 📱 Use your mobile browser — the site is mobile-friendly.
• ⏰ Do it 2–3 days before your trip to avoid last-minute stress.
• 💼 Even for return trips, fill in the TWAC again before re-entry.

👀 Don’t forget to pre-purchase an eSIM or Taiwan travel SIM card so you’re connected the moment you land!

😍Explore Taiwan Now!

Taiwan is making travel easier and more digital-friendly with the TWAC — and once you're done with this step, you can get back to the good stuff: planning your night market food crawl 🌮, day trips to Jiufen, or which scenic mountain trails to hike. 🥾

👉 Book your flight to Taiwan now on Trip.com ✈️
👉 Find top-rated hotels in Taipei, Kaohsiung, Taichung & more 🏨
👉 Grab a Taiwan eSIM for instant internet access on arrival 📱