Taiwan Arrival Card Guide: How to Fill Out the Online Immigration Form

Gambar Profil Penulis

Planning a trip to Taiwan? Whether you’re dreaming of bubble tea in Taipei 🧋 or catching sunrise at Alishan 🌄, there’s one important thing to do before you land — submit the Taiwan Online Arrival Card (TWAC). 🛂

I just got back from Taiwan recently (yes, the food was amazing!), and I want to share everything I learned about the arrival process to help fellow Malaysians breeze through immigration. Here’s what you need to know 👇

📄 What’s TWAC?

TWAC stands for Taiwan Online Arrival Card. It’s a mandatory online form that all foreign visitors — including Malaysians — must fill in before arriving in Taiwan.

It was introduced by Taiwan’s immigration department to simplify arrival procedures and reduce paper-based forms at the airport. While the paper version still exists for now, TWAC will fully replace it from 1 October 2025.

🔍 Here’s what the TWAC is in simple terms:
A digital form to be completed within 3 days of arrival, collecting your:

  • Full name
  • Passport number
  • Flight number
  • Accommodation address in Taiwan

Once submitted, you’ll receive a confirmation email with a QR code — show this at immigration when you land.

🧾 Is TWAC a Visa?

Nope! Malaysians can visit Taiwan visa-free for up to 30 days, but TWAC is still required.

TWAC is not a visa — it’s a separate document that records your travel details for immigration purposes.

🛃 Why Is It Important?

✅ Speeds up your immigration process
✅ Helps Taiwanese authorities process travelers faster
✅ Prevents paperwork at the airport
✅ Will be mandatory from October 2025 onwards

👥 Who Needs to Submit the TWAC?

If you’re a Malaysian citizen visiting Taiwan for tourism, business, or visiting friends/family, you need to submit the TWAC — even if you’re visa-exempt.

This applies to all foreigners arriving by air who:

  • Do not hold a Taiwan residence permit
  • Are staying short-term
  • Plan to enter through a Taiwanese airport

📝 How to Fill Out the TWAC

💻 Option 1: Online (Highly Recommended!)

Visit the official site: https://twac.immigration.gov.tw/ or https://niaspeedy.immigration.gov.tw

✅ Step 1: Choose Language

Select your preferred language: English, Chinese, Japanese, or Korean.
(Most Malaysians use English or Chinese.)

✅ Step 2: Fill in Personal Details

Provide:

  • Full name (as in passport)
  • Gender
  • Date of birth
  • Nationality (e.g. Malaysia 🇲🇾)
  • Passport number
  • Passport expiry date

✅ Step 3: Enter Travel Details

Fill in:

  • Purpose of entry (e.g., tourism, business, visiting relatives)
  • Flight number (arrival to Taiwan)
  • Arrival date
  • Port of entry (e.g., Taoyuan International Airport)

✅ Step 4: Enter Your Taiwan Address

Provide the address of where you’re staying in Taiwan:

  • Hotel name and address
  • Or friend/relative’s home (if applicable)

💡 Use your booking confirmation to copy & paste the hotel address correctly.

✅ Step 5: Provide Contact Info

Input:

  • Mobile phone number (can be Malaysia or Taiwan number)
  • Email address (you’ll receive confirmation here)

✅ Step 6: Submit the Form

Double-check everything, then click Submit.

📧 You’ll receive a confirmation email — sometimes it includes a QR code, but it’s mostly for record purposes.

✅ Step 7: Screenshot or Save Confirmation

📸 Take a screenshot of the final page or confirmation email — just in case you’re asked at immigration (though it's not always required).

🛬 Option 2: At the Airport

Still possible for now, but not ideal. Taiwan airports may still provide paper cards, but with long queues and limited staff assistance. Starting October 2025, the paper option will be discontinued — so better to do it online!

✅ Important Notes

What You Need

Notes

Passport

Must be valid for at least 6 months

Hotel address

Required for submission

Flight details

Include airline and flight number

Device

Works on phone, tablet, or PC

Cost

100% Free ✅

🕒 When to Submit the TWAC?

You can submit the TWAC up to 72 hours (3 days) before arriving in Taiwan.

I submitted mine two days before my flight, and it literally took less than 5 minutes on my phone!

❤️Book flight tickets to Taipei on Trip.com, get the best deals! Don't forget to get Flight Promo Code in advance.

Cheap Flights from Kuala Lumpur to Taipei

  • Sehala
  • Pergi Balik

🧳 Important Tips for a Smooth Arrival

  • 📸 Take a screenshot of your TWAC QR code — don’t rely on airport WiFi
  • 🛬 Have your hotel name and address ready when you fill it in.
  • 📱 Use your mobile browser — the site is mobile-friendly.
  • ⏰ Do it 2–3 days before your trip to avoid last-minute stress.
  • 💼 Even for return trips, fill in the TWAC again before re-entry.

👀 Don’t forget to pre-purchase an eSIM or Taiwan travel SIM card so you’re connected the moment you land!

Cheap Hotels in Taipei

5 star

8.9/101094 Ulasan
Zhongxiao Dunhua Commercial Area Taipei|0.44km dari pusat bandar
The Howard Plaza Hotel has an excellent location, very close to Daan Forest Park and Zhongxiao Fuxing MRT Station. The surrounding area has a full range of amenities and is very safe. The staff are attentive and friendly. As an older hotel, the facilities are a bit dated, and the room decor has a classic, slightly old-fashioned feel, but all of this is perfectly acceptable. The only downside was that the room number sign on my floor (I think it was the 6th floor, facing Ren'ai Road) seemed to be incorrect, directing me in the wrong direction from the elevator. I walked all the way to the end of the hall and couldn't find my room, so I had to turn back and eventually found it in the opposite direction. It was a bit frustrating. I hope they can fix that sign.
DariTWD 3,236
9.2/10Very Good629 Ulasan
Taipei Railway Station Area Taipei|2.23km dari pusat bandar
We recently stayed at the Dinosaur Kingdom Family Room and transferred to a Premier Twin Room the following day. Overall, we had a wonderful stay. The staff were consistently kind, helpful, and accommodating, which we truly appreciated. We especially enjoyed the family room—it was thoughtfully designed and perfect for traveling with a young child. I had initially planned for a two-night stay in this room, but unfortunately, renovations were scheduled to begin the following day. This was a bit disappointing, as it made our time there feel quite short, especially with other activities already planned during our trip. In comparison to other five-star hotels we’ve stayed in, I did find the lack of flexibility with early check-in a bit surprising, particularly for the themed room. We had hoped to settle in earlier, and similarly, the following day’s transfer to the Premier room was not available early as it was fully booked. While this was different from what I’m used to, I do understand that this may be part of their standard protocol. On a positive note, we loved the buffet, and the rooms were very comfortable. The complimentary drinks were a nice touch, and the playroom area was excellent—clearly designed with families in mind. It was also lovely to see the hotel organizing activities for children. During our stay, there was a special event (like a children’s appreciation day?), where me and my baby were able to participate in arts and crafts and even received small prizes, which made the experience extra memorable. The swimming pool was decent, though not very large, and the water was quite cold, so we ended up enjoying the bathtub instead. One area for improvement would be cleanliness. We noticed visible dust in the room, which was concerning—especially since the room is designed for small children, and for someone like me who is diagnosed with allergies to multiple types of dust mites. I did raise this with Lara at the lobby, who kindly apologized and mentioned she would inform housekeeping. However, upon transferring rooms the next day, I still noticed dust in certain areas, which made me question the thoroughness of the cleaning. Separately, I also observed that some toiletries (such as conditioner and lotion) were nearly empty upon arrival, suggesting they may not have been checked or replenished prior to our stay. Despite these points, we genuinely had a pleasant experience overall and would consider returning. I’m also excited and curious to see what the next theme for the family rooms will be after the renovations.
DariTWD 6,076
8.8/105938 Ulasan
Ximending Commercial Area Taipei|4.53km dari pusat bandar
This was a pleasant stay. We were traveling with a child, and I had specifically requested a high floor in my Ctrip booking notes. To my surprise, the hotel really paid attention to it! The hotel has 30 floors in total, and they put us on the 29th floor, which was absolutely perfect with fantastic views. **Cleanliness:** The room had a separate wet and dry area, and the toilet was smart and very clean. **Transportation:** The hotel is located right above Wanhua Railway Station. You just turn a corner from the ticketing hall of Wanhua Station and you're there. It's also only a 5-minute walk to Longshan Temple MRT Station. **Local Food:** Around Longshan Temple MRT Station, there's an Oyster Vermicelli shop (diagonally opposite the 50 Lan milk tea shop) that you absolutely *must* try. The flavor is great and it's generously portioned. I dare say you won't find a better oyster vermicelli in all of Taiwan. Remember, next to the oyster vermicelli shop, there's a place selling grilled sausages – grab one of those too. Vermicelli + grilled sausage = a perfect combination! There's also a night market in Longshan Temple in the evenings.
DariTWD 1,920
9/10Good1238 Ulasan
Ximending Commercial Area Taipei|3.74km dari pusat bandar
The hotel staff were all very welcoming. Ximending is nearby, and the breakfast selection is great. There are two MRT stations very close by, making it super convenient to get around. Across the street there's a Starbucks and a McDonald's, and on the street behind, there are local eateries.
DariTWD 2,722
9.3/10Very Good266 Ulasan
Linjiang Night Market Taipei|1.76km dari pusat bandar
I personally found this place to be fantastic! The service attitude was top-notch, and the breakfast was incredibly rich and varied. The rooftop pool was also a major plus – perfect for some great photos.
DariTWD 7,241
9.2/10Very Good4816 Ulasan
Shilin Night Market Taipei|4.49km dari pusat bandar
The hotel boasts an elegant and grand ambiance. The staff at reception were professional and warm. While the facilities show their age a bit, it's still well worth a stay. However, I wouldn't recommend the rooms in the Qilin Wing (rear building) as mine was right by the road with cars parked outside the window.
DariTWD 2,420
9.3/10Very Good1563 Ulasan
Taipei Railway Station Area Taipei|2.43km dari pusat bandar
A genuine and detailed review based on my recent stay. The mattress feels as if it has a latex overlay. It felt slightly stiff and uncomfortable when I first laid down, though my overall sleep quality was still acceptable. I am curious whether this mattress type is only used in rooms 547 and 548, or if this is the standard bedding setup across the entire hotel. The front desk and concierge service were excellent and flexible. We were originally assigned rooms on the 10th floor, which would have offered great city views. After making a last-minute additional booking and requesting adjacent rooms, the team kindly rearranged our stay to two end rooms on the 5th floor. Although there was no view, the arrangement was perfectly fine for our group. Some hotel policies feel less aligned with international luxury standards. Breakfast service ends promptly at 10:00 AM, which is quite early, and the standard check-out time is 11:00 AM. That said, the hotel was accommodating and allowed us a complimentary late check-out until noon upon request. We had an unpleasant experience with one breakfast staff member. We booked two rooms in total: one with breakfast included and one without. Our friend from the non-breakfast room came downstairs after 10 AM, by which time the buffet had already been fully cleared with no food left at all. Despite there being nothing available to take, the staff assumed we were trying to sneak in complimentary food and asked us to sign a charge slip. This unfair presumption that we were trying to gain petty advantages made our group feel very uncomfortable. The gym and sauna area are always extremely crowded. Unlike typical luxury hotels, these facilities are open to external members as well as in-house guests, resulting in heavy traffic at all times. On the positive side, the rooftop swimming pool is well-maintained and very pleasant to use. The room design is stylish and modern. The minibar is generously laid out and visually gives the impression of being complimentary, though guests should note that items are actually chargeable. The shower pressure is strong and excellent, offering a great bathing experience. Final Verdict The Regent Taipei is absolutely worth booking if the rate is under HK$2000. However, for any rate above HK$2000, it is far better to upgrade to the Mandarin Oriental Taipei for a HKD few hundred dollars extra — the service and overall standard truly match its premium luxury ranking.
DariTWD 6,321
8.7/103006 Ulasan
Taipei Railway Station Area Taipei|2.79km dari pusat bandar
As per other reviews, the location is perfect. It is linked to the Taipei Main station. The hotel can be accessed through the basement via exit M6 (staircase but sheltered) and M8 (escalator, but need to cross the road). The downside of the room is the aircon faces and blows directly on the face when laying on the bed. It can be disturbing when sleeping. The hot water shower and basin tap is a challenge to adjust, as it is not the normal turn to the red sign for hot water.The front desk staff are not friendly, they usually do not have smiles.
DariTWD 2,151

Show more

Business travel

8.4/101036 Ulasan
Zhongxiao Dunhua Commercial Area Taipei|0.79km dari pusat bandar
The hotel is located near to the Zhongxiao Dunhua station (exit 3) and walking distance from Ming Yao Department Store, Taipei Dome, Songshan Cultural and Creative Park and National Dr. Sun Yat-Sen Memorial Hall. There are also many convenience stores within the vicinity and famous donut stores nearby. During our stay, we travelled by foot from the hotel to Pokemon Center Taipei, Taipei 101 and even to Linjiang Night Market.  The room is spacious. There are bathtub and shower in our room, but due to the law in Taiwan, please prepare your own toothbrush and toothpaste. There are also luggage weighing machine and coin-laundry machines in a small room on the floor where they serve breakfast. While not to expect a widespread of choices, I think their breakfast selection is a decent combination of local dishes and western options. Special mention that their pineapples are very sweet! If you are interested, you may also check out over the counter on the selection of local products that can be ordered and delivered to the hotel. It may save you trouble to locate some of the famous brands in Taipei. Overall, we enjoyed our stay at Green World Zhongxiao.
DariTWD 1,863
8.3/102219 Ulasan
Ximending Commercial Area Taipei|3.86km dari pusat bandar
I dont know if it’s mold or just dirt (black color) on ceiling and curtains. The don’t give water everyday. There’s only 1 elevator going to basement and it takes time so get ready to use the stairs if your bedroom assigned is in basement. The breakfast is simple. Hotpot but no meat available, only veggies and hotpot balls. It’s good tho. They have a lot of The location is very near everything.
DariTWD 1,057
8.8/101719 Ulasan
Taipei Arena Taipei|1.33km dari pusat bandar
Great Hospitality in Taipei!! Loved my stay here! Excellent location, comfortable facilities, and incredibly thoughtful staff who even surprised me with a birthday cake for my special day. Will definitely come back!
DariTWD 2,981
9.4/10Outstanding866 Ulasan
Xinyi District/Taipei 101 Taipei|2.4km dari pusat bandar
Facing Taipei 101 from a high-altitude infinity pool. Surrounded by a dazzling nightscape ✨, with countless lights and shimmering neon signs 🪩. Taiwan's GDP has consistently ranked high, and the city's prosperity is palpable, creating an incredible atmosphere. The evening breeze brushes by as I quietly soak in the unique modern charm of this city. #MyFavoriteCityHasItsOwnBGM #TaipeiCheckin #TaipeiNightView #HighAltitudePool #Taipei101 #CityTravel
DariTWD 5,581
8.2/10452 Ulasan
Taipei Arena Taipei|1.48km dari pusat bandar
The hotel is a bit dated, which wasn't exactly what I had hoped for, but I was aware of it when making the reservation. Naturally, I would have preferred more modern facilities; however, the excellent service, convenient location, and outstanding breakfast buffet more than made up for it. The breakfast offered a great variety of hot dishes, fruits, and beverages, and the hotel is just a five-minute walk from the nearest metro station, making it very easy to get around the city. Overall, I had a very pleasant stay and would definitely consider coming back.
DariTWD 1,576
9.1/10Good410 Ulasan
World Trade Center Exhibition Center Taipei|2.03km dari pusat bandar
The location of this hotel is perfect, situated right next to 101. A short walk across the footbridge and you have access to a number of restaurants and food court. The room itself is sufficient but a bit old and dated. The lobby is big and full of people, almost like a tourist attraction. With the doors constantly opening and closing, any cold air tends to escaping resulting in quite a warm and uncomfortable lobby.
DariTWD 8,685
9.2/10Very Good1300 Ulasan
Ximending Commercial Area Taipei|3.46km dari pusat bandar
Unfortunately, two full days of our stay were declared typhoon holidays, so we couldn’t go out to explore the city. Thankfully, the hotel has a cozy lounge on the 5th floor that offers complimentary snacks, coffee, and tea from 1:00 p.m. until midnight. It was a wonderful place to relax and unwind instead of staying in our room all day. We also really enjoyed the daily breakfast, which offered a delicious variety of food and was consistently excellent. Take the Exit X5 elevator to reach the hotel.
DariTWD 3,227
9.3/10Very Good587 Ulasan
Zhongxiao Dunhua Commercial Area Taipei|1.36km dari pusat bandar
An excellent stay! The room was very spacious, and the location was super convenient. It's just over 100 meters from Exit 1 of Zhongxiao Xinsheng MRT Station, and only two stops from Taipei Main Station. Getting to Taoyuan Airport by express train takes less than an hour. There are multiple FamilyMart and 7-Eleven stores nearby, plus a Don Quijote. The hotel used to be a bank vault, so the decor is quite unique. They offer welcome drinks and a free snack buffet. It's only 500 meters from Fuhang Soy Milk and just 200 meters from Simple Kaffa, the world champion coffee shop, along with other cafes – all within walking distance. Huashan 1914 Creative Park is right next door. Overall, it's an incredibly convenient hotel. The soundproofing is decent; I slept well without much noise from the street or cars. The hotel feels very safe, perfect for solo travelers. Highly recommended!
DariTWD 1,863

Show more

Breakfast

9.2/10Very Good876 Ulasan
Shilin Night Market Taipei|5.89km dari pusat bandar
They got one small infinity pool overlooking mountain view. Very nice but remember to bring your swimming cap if you would like to take a dip in the pool. That will be perfect if they have a pool bar for a drink.
DariTWD 5,755
8.6/10587 Ulasan
Taipei Arena Taipei|2.87km dari pusat bandar
The basement room offers good value for money. However, the soundproofing is poor, and the exhaust fan was noisy all night. It's very close to the Taipei Dome and 101. Overall, I'd recommend it for light sleepers, it's super [missing word, perhaps 'convenient' or 'cheap'?], and very affordable. It only took 15 minutes to get back after the Mayday concert.
DariTWD 1,443
8.6/10712 Ulasan
World Trade Center Exhibition Center Taipei|1.15km dari pusat bandar
It was pretty close to Da’An metro station, approximately about 5 mins walk. Room was alittle rustic and there are two lifts. I wouldn’t put too high of an expectations over their onsen or private sauna but is nice to have it especially if it gets too cold . Overall, I will say is definitely convenient to get around from the hotel. Bed was comfortable but there aren’t any Taipei 101 views, as there are tons of new architecture being built. You can still walk along back alley to witness the majestic night view of the city.
DariTWD 2,873
8.7/10287 Ulasan
World Trade Center Exhibition Center Taipei|1km dari pusat bandar
After checking out and heading to the airport for a late-night flight, I realized upon arriving at the airport that I had accidentally left my passport inside the safety deposit box in my room at Hotel Éclat Taipei. I immediately called the hotel and the staff responded right away by checking the safe and confirmed that my passport had been found. The team was incredibly responsive and worked hard to arrange a way to get the passport to me before my flight. While they were trying to coordinate the delivery, the hotel's General Manager, Ms. Amy Yu, personally stepped in to help. She even came to the airport herself and, despite the urgency of the situation, when I asked how I should pay her back in return, she calmly reassured me not to worry about that at the moment and instead asked me to focus on getting through immigration and making my flight on time. I was deeply touched by her kindness, professionalism, and genuine care. She showed a level of empathy and dedication that is increasingly rare in today's hospitality industry. The staff and management did not have to go to such lengths to help me, but they did, and thanks to them I was able to retrieve my passport and continue my journey without disaster. Beyond this unforgettable experience, the hotel itself is fantastic. The property has a unique artistic character, beautifully combining art, design, and luxury. It has a warm, creative atmosphere that makes it stand out from many other high-end hotels. Most importantly, it has something that cannot be easily taught or bought. The human touch, attentiveness, and genuine hospitality of the people here made all the difference. Having stayed at several hotels in Taiwan, I can honestly say that Hotel Éclat Taipei stands out for its responsiveness and sincere care for its guests. My heartfelt thanks to Amy Yu and the entire team. I would not hesitate to stay here again and highly recommend this hotel to anyone visiting Taipei.
DariTWD 3,000
9.5/10Outstanding318 Ulasan
Xinyi District/Taipei 101 Taipei|2.17km dari pusat bandar
Very good hotel in a very good location however the room smelt like mould. I was certainly it was coming from the air-conditioning as the second room that we got on our second stay do not smell the same. It was a special occasion however we had not gotten any special amenities despite at least three confirmation emails sent in advance. we had also checked in at 5 pm which as well beyond the check-in time however the room was not ready and check into around 20 minutes. The nail and the coffin was the spa that was undergoing maintenance which made it was not able to be used by its hotel guests . Overall unsatisfactory stay given the price we paid however overall still a very good property in terms of its hardware.
DariTWD 11,057
9/10Good2069 Ulasan
Zhongxiao Dunhua Commercial Area Taipei|0.76km dari pusat bandar
Great value for money! The location is excellent, it only takes 15 minutes by public transport to Taipei 101. There's a 7-Eleven just 80 meters away and plenty of restaurants nearby, so it's super convenient for daily needs.
DariTWD 2,830
8.8/10435 Ulasan
Taipei Railway Station Area Taipei|3.23km dari pusat bandar
I personally feel that this hotel is in a very 'local' area. How do I put it? It feels like living alongside ********* people, surrounded by their daily lives. The night market is 'right next door,' and the entire street downstairs is filled with everyday shops, markets, and food stalls that cater to locals. It's a bit far from Taipei Main Station (over 1km), but about a 10-minute walk to Shuanglian MRT Station. The hotel staff are all great – from the front desk gentlemen and office ladies to the cleaning staff and canteen employees, everyone is polite and has a good attitude. The breakfast was delicious.
DariTWD 538
8.3/10345 Ulasan
Shilin Night Market Taipei|5.28km dari pusat bandar
This is our second time staying in Stat Beauty Hotel for their Luxury Double Room. This time we stay for 4 nights and the location of the hotel is near the MTR station and the night market of Shillin Night Market. It will about 15 - 20 minutes from the hotel walk to the MTR station or take 20 - 26 minutes from the hotel walk to Shillin Night Market. The room we booked is big enough for us it two persons that stay and the room is nice but the hotel always provide one pillow for one person . If I sleep on the bed with only one pillow then I can see the rooftop and not the TV. I suggest to the hotel to provide two pillows for each person to stay  without our request, so that he can watch the TV easily. The bathroom is big and come with a big bathtub. The water pressure is now t very strong but just good enough for shower.  I would like to make a bit complaint to the old lady for the the housekeeping. She only come to change towels, refill toiletries  and thru rubbish only and never do cleaning and arrange the bedding. So on my third day O have towels request to the front seat to tell her to clean our toilet. Overall we are happy to stay in Star Beauty Hotel and would like to recommend this hotel to other travellers. I will stay again if I come to Taipei in the future.
DariTWD 1,264

Show more

Show more

😍Explore Taiwan Now!

Taiwan is making travel easier and more digital-friendly with the TWAC — and once you're done with this step, you can get back to the good stuff: planning your night market food crawl 🌮, day trips to Jiufen, or which scenic mountain trails to hike. 🥾

👉 Book your flight to Taiwan now on Trip.com ✈️
👉 Find top-rated hotels in Taipei, Kaohsiung, Taichung & more 🏨
👉 Grab a Taiwan eSIM for instant internet access on arrival 📱

Frequently Asked Questions

Disclaimer: This article has been provided by an individual contributor or third party platform. If there is any discrepancy regarding the copyright, please contact us directly and we will delete the content immediately.
> >
Taiwan Arrival Card