If you're planning a trip to Indonesia and love shopping as much as I do, then listen up — because this travel tip will help you stretch your Ringgit even further! 💸 As a Malaysian traveler, I was excited to find out that Indonesia offers tax refunds for tourists on eligible purchases. From stylish batik and artisanal crafts to electronics and fashion, you can actually claim back some of the tax you paid — and the process is easier than you think.
Whether you're heading to Jakarta, Bali, or Yogyakarta, knowing how Indonesia's VAT refund system works can save you a good chunk of money. 👜🎨📱
✨ Ready to shop smart in Indonesia?
👉 Book your flight to Indonesia now on Trip.com
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In this post, I’ll share everything you need to know about tax refunds in Indonesia — how it works, how much you can get back, who qualifies, and a step-by-step guide based on my own travel experience. Let's make sure you don’t miss out on the savings! 🛫💼
🧐 What is a Tax Refund in Indonesia?
source from https://www.vecteezy.com/
According to the Indonesian Directorate General of Taxes, tourists who shop in Indonesia pay VAT (Value Added Tax), which is typically 11%.
As a non-Indonesian tourist, you’re eligible to get a portion of this VAT refunded, either at the airport before departing or through designated refund counters. It's like getting cashback just for shopping!
💰 How Much is VAT in Indonesia?
VAT is 11% — quite high compared to some countries. So, yes, it’s definitely worth applying for a refund.
🔙 How Much Can I Get Back?
Typically, you’ll get up to 10% of the purchase price back (after fees). I spent around RM2,200 on shopping in Jakarta and Bali — and got back nearly RM170. 🎉
Cheap Flights from Kuala Lumpur to Bali
- Sehala
- Pergi Balik
- direct cheapest
KUL19:403j 5mTanpa hentiDPS22:45Kuala Lumpur - Bali|Kha, 8 Jan|AirAsia IndonesiaTHB 1,227THB 1,60724% OFF24% OFFTHB 1,607THB 1,227 
KUL18:153j 10mTanpa hentiDPS21:25Kuala Lumpur - Bali|Kha, 8 Jan|AirAsiaTHB 1,227THB 1,60724% OFF24% OFFTHB 1,607THB 1,227
KUL17:553j 10mTanpa hentiDPS21:05Kuala Lumpur - Bali|Kha, 8 Jan|Batik Air MalaysiaTHB 1,335THB 1,60717% OFF17% OFFTHB 1,607THB 1,335- KUL17:003j 10mTanpa hentiDPS20:10Kuala Lumpur - Bali|Sel, 6 Jan|Batik Air MalaysiaTHB 1,335THB 1,335
- KUL19:403j 5mTanpa hentiDPS22:45Kuala Lumpur - Bali|Sel, 6 Jan|AirAsia IndonesiaTHB 1,421THB 1,421
- KUL15:503j 10mTanpa hentiDPS19:00Kuala Lumpur - Bali|Jum, 9 Jan|Batik Air MalaysiaTHB 1,430THB 1,430
KUL1:00 PM3j 5mTanpa hentiDPS2:00 PMKuala Lumpur - Bali|Sat, Dec 13|AirAsia IndonesiaCari Penerbangan LainCari Penerbangan Lain
Harga potongan adalah dikira berdasarkan harga purata laluan sepadan pada Trip.com.
👤 Am I Eligible for a Tax Refund?
Requirement | Details |
|---|---|
Nationality | Non-Indonesian (yes, Malaysians qualify!) |
Stay Duration | Less than 60 days in Indonesia |
Minimum Purchase | IDR 500,000 (~RM150) per receipt at one store |
Refund Deadline | Must leave Indonesia within 1 month of purchase |
Item Condition | Items must be new and unused at time of refund |
🛍️ How Do Tax Refunds Work in Indonesia?
It’s easy! Just shop at participating stores, keep your receipts and refund forms, and claim your refund at the airport before departure.
Look for shops displaying the “VAT Refund for Tourists” sign. Once you spend at least IDR 500,000 (about RM150) in a day at a single store, you can ask for a tax refund form.
Refunds are claimed at designated counters in major international airports like Soekarno-Hatta (Jakarta), Ngurah Rai (Bali), or Juanda (Surabaya).
Cheap Hotels in Bali
5 star
Great381 Ulasan
Nusa Dua Bali|16.74km dari pusat bandar
We stayed at Courtyard by Marriott in Nusa Dua, Bali 4 nights, and I must say that the services provided exceeded our expectations. From the customer service representatives at the reception, housekeeping, concierge, and all staff at the Momo Restaurant did their best to make our stay very comfortable and felt welcomed. Thank you and well done to Adi and Ulan at Momo restaurant. Their friendly and welcoming attitude made we feel comfortable during our stay.
We booked a king room with a swimming pool view and the room was very spacious, modern, comfortable and quiet. We were upgraded to a premium room with a spa in the room. The swimming pool is the best in this hotel. Since Courtyard by Marriott is sharing the facilities with Marriott Garden, the guests can utilise both swimming pools and restaurants at both hotels. The breakfast was excellent at Courtyard by Marriott, where there are variety of food to choose from and the quality is above average. I like the Asian section of the breakfast the most where you can get freshly cooked noodles soup.
The hotel is located 10 mins walk to Bali collection where you can find plenty of restaurants, ranges from Western, Italian, Indonesian, Burmese, Chinese and Japanese cuisine. We will certainly stay at Courtyard by Marriott if we visit Bali again.DariTHB 3,077
Very Good97 Ulasan
Ubud Bali|22.98km dari pusat bandar
You can only get here by bike or taxi, there is no entertainment in the hotel itself, only for a couple of nights, I would not recommend taking it for many days! There is nowhere to walk around the territory, although according to the description and reviews it seems that there is) The building itself is a little outdated, the room seems clean, but there is a smell of dampness, I was stuffy and uncomfortable sleeping there! At 6 or 7 p.m the staff wanted to break into our room with cleaning, and the staff opened the door while we were in the room, it is very strange! In the evening the monkeys come, close the balcony, we liked them, no complaints) The coolest thing is the hotel restaurant, the view and staff are 100% perfect!DariTHB 2,441
Great368 Ulasan
Jimbaran Bali|14.95km dari pusat bandar
InterContinental Jimbaran is truly one of the best hotels we’ve ever stayed at. The location on Jimbaran Beach is amazing — a beautiful, clean beach perfect for swimming, and the resort offers a wide range of activities. The room, the grounds, and the staff were all excellent. The hotel is stunning, with multiple pools and beautifully maintained gardens.
Breakfast was delicious, but the only downside is that there are often queues in the morning. Another issue is the common problem with sun loungers: many guests “reserve” them early in the morning with towels and then disappear for half a day. Unfortunately, the staff doesn’t remove these towels, so it can be difficult to find a shaded spot even when loungers are actually unused. I really hope more hotels, including this one, will adopt the policy that prevents guests from reserving loungers this way — many five-star resorts are already doing it, and it makes such a difference.
Apart from this, everything else was simply wonderful. It’s a beautiful, luxurious resort that I would definitely recommend.DariTHB 4,345
Great415 Ulasan
Uluwatu Bali|19.37km dari pusat bandar
The design of the whole hotel is beautiful especially the view of the swimming pool area. The breakfast is good and the food delivery at room is also delicious. The staff are very polite and helpful. There is also table tennis table provided for playing. Upon request of late check out, prompt arrangement is made to the convenient of the customer. Worth staying while at Uluwatu.DariTHB 5,188
Amazing387 Ulasan
Ubud Bali|15.95km dari pusat bandar
Hotel is very conveniently located, everything is super close, shops, restaurants, Art Market and the Palace. Staff is super helpful and welcoming, very kind and warm.
Property is little bit outdated, but very well maintained and clean.
Only thing which needs to be adjusted - need good mirror with lights in the room or add some lights as in the evening it’s pretty dim, and if you’re getting ready and putting on make up there’s no way to do it.
Also fantastic spa!DariTHB 3,009
Great251 Ulasan
Kuta Bali|10.22km dari pusat bandar
Clean room, direct beach access, and plenty of restaurants and shops within walking distance.DariTHB 2,314
Business travel
Very Good367 Ulasan
Seminyak Bali|6.6km dari pusat bandar
Got a room superior which has a problem with the aircon that doesnt work , complain and they move me to deluxe .
Good job Sense Hotel
seminyakDariTHB 501
Very Good317 Ulasan
Sanur Bali|7.01km dari pusat bandar
We love the location of the Prama beach hotel. It is an older hotel and the rooms are a bit dated but it’s clean. Breakfast is excellent and we love having our breakfast overlooking the beach. We’ll be back!DariTHB 2,080
Very Good302 Ulasan
Kuta Bali|10.42km dari pusat bandar
Ah, ”Eden Hotel” in Bali! It seems you're likely referring to one of the Grandmas Plus Hotels in Bali, specifically Grandmas Plus Hotel Seminyak or Grandmas Plus Hotel Airport. They are popular budget-friendly options in Bali.
To give you a good review, I can summarize what people generally say about them, but if you stayed at a specific Grandmas Plus Hotel, let me know which one (e.g., Seminyak, Airport, Legian), and I can tailor the review even more.
Here's a general overview of what people often say about Grandmas Plus Hotels in Bali, combining common feedback:
Grandmas Plus Hotels, Bali (General Review)
Overall Impression: Generally, Grandmas Plus Hotels are well-regarded as excellent value-for-money options, especially for budget travelers, solo travelers, and those looking for a convenient location. They often receive high ratings for their service and cleanliness.
What people like most:
* Excellent Location: This is a consistent highlight.
* Seminyak: Very close to Seminyak Beach (often cited as a 5-minute walk) and within easy walking distance to shops, restaurants, and bars. This makes it ideal for those wanting to explore the vibrant Seminyak area.
* Airport: Convenient for early flights or quick stopovers due to its proximity to the airport.
* Friendly and Helpful Staff: Many guests praise the staff for being amicable, attentive, and going out of their way to ensure a comfortable stay. They often mention the staff's smiles and willingness to help.
* Cleanliness: The rooms and common areas are consistently described as sparkling clean and well-maintained.
* Value for Money: Guests frequently mention that the price paid for the amenities and location is a great deal.
* Breakfast: Often receives positive remarks for being good, and sometimes even offering a ”different gourmet food selection” daily.
* Amenities: While generally basic, they offer essential amenities. Some locations have a pool, and many have a connected restaurant/bar. In-house spas are also mentioned as a plus.
* Comfort Rooms (after checkout): Some hotels in the chain offer a ”comfort room” which is a nice touch for guests with later flights.
What people like least (or areas for improvement):
* Room Size: A very common comment is that the rooms can be ”compact,” ”small,” or ”cramped,” especially for families. While well-designed and clean, they might feel a bit tight for some.
* Noise: Depending on the room location, street noise, music, or bar noises can be audible, especially in Seminyak, which is a lively area.
* Bathroom Ventilation/Issues: Some reviews mention a lack of exhaust fans in bathrooms, or occasional issues like drainage smells or spots on tiles.
* Pool Size/Quality: For the Seminyak location, the pool is sometimes described as ”tiny” or ”very poor” and can get crowded.
* Limited Amenities: While good for the price, some guests might miss certain features like mini-fridges or electric kettles in the rooms (though free mineral water is usually provided).
Would I recommend this hotel?
Based on common reviews, yes, I would recommend Grandmas Plus Hotels, especially if you are:
* A budget-conscious traveler.
* Looking for a hotel with an excellent, central location (Seminyak) or close to the airport.
* Prioritizing friendly service and cleanliness over spacious rooms or extensive luxury amenities.
* Traveling solo or as a couple (larger groups or families might find rooms a bit small).
They are often described as a great base for exploring Bali, offering a comfortable and practical stay without a hefty price tag.DariTHB 564
Very Good650 Ulasan
Kuta Bali|9.39km dari pusat bandar
One of the best vacation beach hotels I experienced.
Room was spacious, clean, with safety box and balcony... The swimming pool was great - sun tanning/ protection lotion provided - subject to availability 😀
The hotel was just some 100 metres to the beach, walkable distance to Beachwalk shopping mall, Waterbom, and there were many restaurants, bars, and massage around. Round the corner was the busiest district with shopping, eating, or just walking😄
What impressed me the most was, every single servicing staff was so friendly and helpful. Will definitely stay again!
** there was a very cheap laundry shop in the hallway to the hotel. 😃DariTHB 1,597
Very Good293 Ulasan
Seminyak Bali|6.77km dari pusat bandar
recently I stayed at D'prima petitengen for a weekend getaway, and I must say, it was a wonderful experience. The location was perfect, within walking distance of many attractions, and the staff were incredibly friendly and helpful throughout my stay. My room was spacious, clean, and well-maintained, with a comfortable bed,nice view and affordable price!,I highly recommend D'Prima petitengen for anyone looking for a comfortable and convenient place to stay in Bali.”DariTHB 686
Very Good441 Ulasan
Seminyak Bali|7.98km dari pusat bandar
We booked the room without a window since it was the cheapest, but honestly, we weren’t disappointed at all. The room was still clean and comfy, and the service was great. The staff were super friendly and helpful throughout our stay.
Breakfast was good, and on days we had early tours, they packed meals for us to take—though the packed breakfast was just okay, it was still a nice gesture.
The location worked really well for us too—just a short walk to the beach, with plenty of restaurants and convenience stores nearby. Overall, we had a great stay and would definitely consider coming back!DariTHB 803
Breakfast
Great295 Ulasan
Ubud Bali|21.46km dari pusat bandar
Kenran Resort Ubud is a hidden gem in the heart of Bali that completely exceeded my expectations. Tucked away in the lush jungle, the resort offers the perfect balance of tranquility, luxury, and nature — a real escape from the busy world.
From the moment I arrived, I was greeted with warm smiles and exceptional service. The staff were not only professional but genuinely kind and attentive throughout my stay. Every detail was carefully taken care of.
The room was stunning — spacious, clean, and tastefully designed with traditional Balinese touches. My favorite part was the private balcony with a view of the jungle and river — it was pure serenity waking up to the sounds of nature.
The infinity pool is absolutely beautiful and surrounded by greenery, making it a perfect spot to unwind and soak up the peaceful vibes. The on-site spa was another highlight; I had one of the most relaxing massages I’ve ever experienced, with the sound of the river in the background adding to the calm atmosphere.
Breakfast was delicious every morning, with plenty of fresh options and great coffee. The restaurant also served amazing local and Western dishes throughout the day, all beautifully presented.
Overall, Kenran Resort is a dream. Whether you’re visiting Bali for the first time or returning for a quiet getaway, this resort offers a unique and unforgettable experience. I’ll definitely be coming back.DariTHB 2,896
Amazing880 Ulasan
Nusa Dua Bali|19.15km dari pusat bandar
I recently checked in for what was supposed to be a quick one-night escape, but honestly? It felt like I’d accidentally booked a lifetime subscription to bliss. From the moment I arrived, every detail screamed “luxury”.
And the staff? They’re the unsung heroes who turn a hotel stay into a heartfelt hug from a long-lost friend. From the security up front, check-in staff, room service up, swimming pool, buggy, restaurant, up to the valet staff are professional and full of smile.
My room was a sprawling sanctuary that could easily host a small family reunion. High ceilings, plush king beds, and floor-to-ceiling windows. The bathrooms? A spa in disguise, with bath-up, rain showers that rival any monsoon and bathtubs begging for a good book and bubbles.
Look, no place is perfect—except maybe this one, but I’ll play along. Here’s my exhaustive list of drawbacks, straight from the heart (and a mild case of FOMO):
1. None
2. None
3. None
4. None
5. None
6. None
7. None
8. None
9. None
10. None
😁DariTHB 10,841
Great155 Ulasan
Nusa Dua Bali|14km dari pusat bandar
We loved our stay at Holiday Inn, it’s a great quality and price ratio. The hotel pool was very clean and kept in an excellent condition. It’s safe for kids to play as it’s not very deep. We also loved our breakfasts, they were delicious. The beach could be a bit cleaner but that might have been due to the rains that were happening before. Overall, we loved our stay.DariTHB 2,838
Amazing122 Ulasan
Sanur Bali|6.62km dari pusat bandar
The most perfect hotel of this trip – everything from the service to the rooms and breakfast was outstanding. My only regret is that we only stayed for one night. Sanur Beach was incredibly chill. Bali made such a fantastic first impression on me that I had no interest in visiting any of the popular 'influencer' spots. On my next visit, I absolutely must stay at Andaz for a few more nights.DariTHB 6,600
Very Good135 Ulasan
Kuta Bali|8.5km dari pusat bandar
The hotel location is within walking distance to some small shops, mini marts, cheap massage places, crumb & coaster cafe and beachwalk mall.
We love that the hotel comes with a lagoon swimming pool with jacuzzi, kids pool and rooftop pool. There is also a kids club for children which is quite decent size.
One downside was our room seems to be quite humid and we noticed some small bugs on the cabinet near the side wall beside our toilet.
Also, it could be better if there are bath robe provided.DariTHB 2,075
Very Good207 Ulasan
Uluwatu Bali|19.75km dari pusat bandar
I have stayed at this hotel multiple times and I really like the area and the rooms. However, service—especially around the pool—has consistently been disappointing, and this visit was no exception. The staff don’t seem properly trained in customer service.
The pool area also needs serious attention—it feels unsafe, with broken decking creating hazards. On this stay, I had to call maintenance twice for room issues: a leaking ceiling that left the floor slippery and dangerous. The pool towel policy is also poorly thought out: guests are forced to sign out towels with their name and room number and must return them, but in reality, anyone could write down a random room number and walk off with towels. It makes little sense and doesn’t actually prevent misuse.
regular guests or membership don’t appear to receive any recognition or value for their loyalty if they don’t book directly. Early check-ins are never considered, no matter how often you stay.
Overall, I do enjoy the property and the location, but the ongoing issues with service, safety, and maintenance are making me think about exploring other options.DariTHB 1,051
💸 Types of Tax Refunds in Indonesia
1. Airport Tax Refund
- Show your original passport, boarding pass, and VAT refund form
- Items must be unused and available for inspection
- Visit the VAT Refund Counter before check-in
- After verification, refund is given in cash (IDR) or to your credit card
2. Downtown Tax Refund Counters (Limited Availability)
- Some tourist-heavy areas like Kuta (Bali) have refund counters
- Refund is processed electronically, credited to your card
📝 Note: There’s no in-store immediate refund like in Korea — all refunds are processed at the airport or designated refund office
📊 Summary Table
Requirement | Description |
|---|---|
VAT Rate in Indonesia | 11% on most products |
Refund Amount | Up to 10% (after service fees) |
Minimum Spend | IDR 500,000 per receipt at same store |
Refund Points | Airport counters (Jakarta, Bali, Surabaya, etc.) |
Eligible Stores | Look for "VAT Refund for Tourists" sticker |
Refund Methods | Cash (IDR) or credit card |
1 Day - 2GB/Day
- Data2GB Daily
- Validity1 Day
- PriceFrom RM3.87
7 Days - 2GB/Day
- Data2GB Daily
- Validity7 Days
- PriceFrom RM24.17
10 Days - 30GB
- Data30GB
- Validity10 Days
- PriceFrom RM59.1
🧭 How Do I Get a Tax Refund in Indonesia?
✅ Step 1: Shop at VAT-Refund-Participating Stores
Look for the “VAT Refund for Tourists” sign. Popular areas include Seminyak, Ubud, Grand Indonesia Mall, Plaza Indonesia, and Sarinah.
✅ Step 2: Show Your Passport at Checkout
Ask the cashier for a tax refund form. Your passport is required for processing.
✅ Step 3: Keep Your Receipts, Refund Form, and Items
Don’t open or use the items before flying. You’ll need to show them at the airport.
✅ Step 4: Arrive Early at the Airport
Get to the airport at least 3 hours early — refund processing can take time, especially during peak travel periods.
✅ Step 5: Visit the VAT Refund Counter
Go to the VAT Refund for Tourists Counter before check-in. Show:
- Original passport
- Boarding pass
- Refund form and receipts
- Purchased items (unused)
If all’s good, the officer will process your refund in cash or credit card. 🧾💳
💡 Tips for Tax Refunds in Indonesia
- 📷 Photograph your receipts in case you misplace them
- 🧴 Keep items sealed until after refund claim
- 🏪 Shop in large department stores — easier to get refund forms
- 💳 Request credit card refund for higher-value purchases
- 📅 Claim refund within 1 month of purchase
- 👕 Combine same-day receipts from the same store
🧳 Final Thoughts on Tax Refunds in Indonesia
After experiencing it myself, I can honestly say — the Indonesia tax refund system is totally worth it! Whether you’re shopping for batik, local crafts, or modern fashion brands, that extra cashback can go toward your next adventure or a final treat at the airport. 🎁🍜
As a budget-savvy Malaysian traveler, I found the process clear and easy, especially at major airports. Just remember to shop at participating stores and go early for your refund — then enjoy the extra savings!
Planning your next trip? Don’t forget to:
👉 Book flights to Indonesia now on Trip.com
👉 Check top hotel deals in Bali or Jakarta
👉 Pre-book your Indonesia eSIM for instant connectivity
Selamat berbelanja, and happy travels! ✈️🌴
🙋♀️ FAQs About Indonesia Tax Refund
❓1. Who is eligible for a tax refund in Indonesia?
To qualify, you must: Be a non-Indonesian citizen Stay in Indonesia less than 60 days Spend at least IDR 500,000 (approx. RM150) in a single receipt Depart Indonesia via an international airport Have the original receipt, refund form, and unused items❓2. What kind of items qualify for a tax refund?
Most tangible goods meant for personal use, such as: Clothing & fashion accessories 👗 Souvenirs, handicrafts, artwork 🎁 Electronics, gadgets 📱 Cosmetics, skincare 🧴 ❌ Services, food & beverages, hotel stays, and used/opened items are not eligible.❓3. How much is the refund?
You can get up to 10% back (after admin/service fees). Example: Spend IDR 1,000,000 → Get ~IDR 90,000–100,000 back.❓4. Where can I claim the refund?
At designated VAT Refund counters in major international airports: Soekarno-Hatta International Airport (Jakarta) Ngurah Rai International Airport (Bali) Juanda International Airport (Surabaya) 📍 Go BEFORE immigration check-in for customs approval.❓5. What documents do I need to bring?
Original passport Original receipt(s) Refund form from the shop Unused items (may be inspected) Boarding pass or flight ticket❓6. How is the refund paid?
Refunds can be received as: Cash (IDR) Credit card refund (Rare cases) Bank transfer Note: Cash refund is usually faster, but card refunds may be better for large amounts.❓7. How long does the process take?
The refund process can take 20–60 minutes, depending on airport traffic and number of receipts. Go at least 3 hours before your flight.❓8. Can I get a refund at the store?
No. Unlike some countries (e.g., Korea), Indonesia does not offer in-store or instant VAT refunds. All refunds must be claimed at the airport or specific refund counters.❓9. What if I lost my receipt or didn’t get the refund form?
Unfortunately, no refund can be issued without the original documents. 👉 Tip: Always ask for a refund form when shopping and take photos of your receipts.❓10. Can I combine multiple receipts to reach the IDR 500,000 minimum?
No. The IDR 500,000 minimum applies per receipt and must be from the same store on the same day.