Malaysia Tax Refund Guide – Claim SST as a Tourist

Gambar Profil Penulis
Cover image

Hi friends! 👋 I just got back from an amazing shopping spree right here in Malaysia – and wow, the deals are still fresh in my mind! Whether it’s skincare, snacks, or the latest gadgets, Malaysia is full of great finds. But here’s something many international visitors might not know you can actually claim a tax refund on your shopping here! That’s right – with Malaysia’s Tourist Refund Scheme (TRS), eligible tourists can get back the 6% Sales and Service Tax (SST) on purchases made at participating stores.

So if you’re visiting Malaysia and planning to shop, don’t miss out on this chance to save. Let me walk you through everything you need to know – from how the refund system works to how you can claim it smoothly before heading home. ✨💼💴

🧾 Tax Refund and Exemption in Malaysia

When shopping in Malaysia, you'll often see prices that already include the 6% Sales and Service Tax (SST), which is applied to most goods and services.

But here’s the good news: International tourists can get a refund on this tax for eligible purchases made at participating stores under the Tourist Refund Scheme (TRS). 🙌

That means:

✅ More budget for another round of nasi lemak or cendol 🍽️
✅ Extra skincare or handicrafts to bring home 💆‍♀️
✅ And more souvenirs for your family and friends 🎁

💡 Sales and Service Tax (SST) in Malaysia

Petronas Twin Towers

Malaysia’s Sales and Service Tax (SST) is set at 6%, and it applies to many everyday purchases, including:

🛍️ Fashion and accessories
📱 Electronics and gadgets
💄 Beauty and skincare products
🍫 Snacks and packaged foods
🧃 Non-alcoholic beverages

You might not notice it at first, but this tax can quietly add up—especially if you're shopping in popular spots like Pavilion Kuala Lumpur, Suria KLCC, or IOI City Mall.

🧠 Tip: Keep an eye on whether prices are marked as “inclusive” or “exclusive” of SST. Most stores include the tax in the displayed price, but it’s always good to double-check.

📜 The Current Tax Refund System – What’s Eligible in Malaysia?

Independence Square

In Malaysia, tax refunds for tourists fall under the Tourist Refund Scheme (TRS), and only certain items are eligible. Here’s a breakdown of what qualifies:

1. General Goods

This includes items like clothing, electronics, souvenirs, accessories, and other non-consumable products.

Conditions:

  • Minimum spend: RM300 (including SST) in a single receipt at a participating store.
  • Purchases must be made within 3 months before your departure from Malaysia.
  • Items must be taken out of Malaysia within 3 months of purchase.
  • You must depart from an international airport (KLIA, KLIA2, Penang, etc.).

2. Consumable Goods

Some consumables like packaged snacks and personal care items may be eligible, but they must be unused and taken out of Malaysia in your luggage.

Note:

  • Tax refund only applies to purchases made at approved TRS retailers (look for the “Tax-Free Shopping” logo).
  • Items must be shown at the refund counter before check-in, along with your passport and receipts.

⚠️ Not all stores combine receipts or offer refunds on both categories, so always ask at the counter or check for the TRS sign before shopping!

✅ Tax Refund Conditions – Are You Eligible in Malaysia?

To qualify for a tax refund under Malaysia’s Tourist Refund Scheme (TRS), here’s what you need to meet:

✅ You must be:

  • A non-Malaysian citizen
  • Holding a valid international passport
  • Visiting Malaysia on a tourist visa or under social visit status
  • Departing Malaysia by air from one of the approved international airports (e.g., KLIA, KLIA2, Penang International Airport)

✅ You must:

  • Present your original passport at the time of purchase (photocopies are not accepted)
  • Spend at least RM300 (including SST) in a single receipt at a participating TRS store
  • Make the purchase within 3 months before your departure date
  • Take the goods out of Malaysia – items must be for personal use only, not for resale or commercial purposes

✈️ Important: Customs may inspect your purchased goods before departure, so keep all receipts, your passport, and items easily accessible in your carry-on luggage.

Cheap Hotels in Malaysia

5 star

8/10Very Good1706 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|0.42km dari pusat bandar
The hotel reception is on the second floor. The hotel entrance isn't very grand. It has a lot of rooms, feeling more like a luxury hostel. The soundproofing in the rooms isn't great; you can hear motorcycles in the early morning and the opening and closing of doors when cleaning starts. The hotel is not far from the Petronas Towers, about a 300-meter walk.
DariBRL 331
8.6/10Very Good1351 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|1.14km dari pusat bandar
My daughter just enjoyed the bath tub. I just would like to let you know that the swimming pool can be cleaned maybe at night or not guests there. When we were there swimming I saw 2 people were cleaning the pool at the same time as we were in the pool. We don’t feel comfortable at that moment. Overall we enjoyed staying at Royale Chulan. Definitely will come again.
DariBRL 292
8.7/10Very Good566 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|0.87km dari pusat bandar
Our stay at The Face Suites Kuala Lumpur was truly one of the highlights of our trip. From the moment we arrived, we felt welcomed by the friendly staff. The suite was spacious, clean, and perfect for our family, with breathtaking views of the city that we enjoyed every day. My son especially loved the infinity pool, and it was such a joy creating special family memories together. After a full day of exploring Kuala Lumpur, coming back to a comfortable and peaceful room made all the difference. Thank you, The Face Suites, for making our stay so enjoyable. We left with wonderful memories and will definitely choose to stay here again when we return to Kuala Lumpur.
DariBRL 332
9/10Great3832 Ulasan
Kuala Lumpur|1.52km dari pusat bandar
Although the room was small, the service was exceptionally attentive. The staff promptly resolved the issue with the air conditioning, and since we were celebrating our anniversary, the hotel thoughtfully prepared a cake and swan towel decorations. Most importantly, the breakfast buffet offered a wide variety of choices.
DariBRL 433
8.9/10Very Good2602 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|0.88km dari pusat bandar
The hotel's location is excellent, right opposite Pavilion, making it very convenient for getting around and taking taxis. The hotel's buffet offers good quality and a wide variety of dishes, with most of the bread being freshly baked. Two bottles of water are provided in the room, and you can request two more for free. Snacks and mini-bar drinks, however, come with an additional charge. I particularly loved that the front desk offers free luggage storage, and the room has an iron and a coffee machine! The hairdryer model is a bit old, like those used 10-20 years ago in China, but everything else was great.
DariBRL 470
8.9/10Very Good5347 Ulasan
Kuala Lumpur|2.33km dari pusat bandar
Location was really convenient with a nearby LRT and a mall located in the same building. For food wise, it was alright for teatime and we had a quiet time at the club lounge for breakfast too (we tried the ground floor lounge for 1 breakfast and it was really busy, but with more food options though) Overall, decent stay for the price 👍
DariBRL 263
9/10Great1117 Ulasan
Kuala Lumpur|1.03km dari pusat bandar
This is more of a guesthouse than a hotel, but the environment is ideal. It has a very large swimming pool and is quite extensive, being a 30-story guesthouse. Breakfast is also provided with a good variety of options. Our whole family was very satisfied.
DariBRL 422
8.5/10Very Good1526 Ulasan
Sri Hartamas Kuala Lumpur|6.19km dari pusat bandar
Had a wonderful stay! The room was great, but the highlight was definitely the outstanding customer service. The staff were exceptionally friendly, accommodating, and understanding during check-out. Truly appreciated their flexibility and hospitality. Highly recommended!
DariBRL 198

Show more

Business travel

8.3/10Very Good1266 Ulasan
China Town Kuala Lumpur|2.15km dari pusat bandar
Sound-proofing of the room is very poor. I stayed in a room that is very near to the elevator. My sleep was interrupted at least three times by the sounds of the elevator opening and closing, the sounds of the doors of the neighbouring units opening and closing, and the sounds of people walking in the corridor. The rest is fine for the price.
DariBRL 103
8.4/10Very Good2762 Ulasan
Kuala Lumpur|1.62km dari pusat bandar
Great Stay Overall! Hi! I had a great time staying here. Parking Valet parking is RM15.90. You can either park the car yourself or have the abang help park it for you. You only need to pay once and can enjoy multiple entries during your stay - at least, this was what I was told. One important thing: please keep the valet receipt properly, as there will be a charge if you lose it. That said, I may have overlooked this, but it would be really helpful if the hotel could clearly mention that parking is valet-only and costs RM15.90 on the app/booking information. When we first arrived, we had a bit of trouble figuring out where to park. We saw several valet signs but initially avoided them because we were worried it would be expensive. 😂 Turns out, it was only RM15.90! I actually had to go to reception to ask about the parking while checking in. Not a big deal, but having this information beforehand would have saved some time. I also tried calling the hotel before arriving, but the call was answered by a bot and redirected to a human - unfortunately, no one picked up. 😅 Check-in Check-in was easy. Just fill in the necessary forms and provide your IC. No deposit was required, which was great. We were welcomed by two really nice front desk staff who made the process smooth. Room We got a room on Level 7 with windows. The room was tidy and smelled really good. The only issue was that one of the plugs in the toilet wasn’t working. Surprisingly, their maintenance guy came to fix it very quickly though! 😂 Appreciate the fast response. Breakfast Breakfast was buffet-style with a decent variety. I’d say it’s pretty much what you’d expect from a normal hotel buffet. BUT THEY HAVE CHEESE OMELETTE. HAHAHAHA. LOVE IT. 🥹❤️ Check-out Check-out was seamless. We just had to provide the valet receipt to get the car and return the room keys into the box in front of reception. We were also sent off by two really nice staff members. Overall One thing I really appreciated was that the hotel has a WhatsApp service that checks in on you during your stay. I think it’s a really convenient way to reach the hotel if you need anything. Overall, I really enjoyed my stay here. The staff were friendly, the room was comfortable, the service was responsive, and everything was generally smooth. Would definitely consider staying here again!
DariBRL 149
8.1/10Very Good1449 Ulasan
Kuala Lumpur|1.99km dari pusat bandar
This is our 2nd time staying here at Furama Hotel Bukit Bintang ❤️ Our first stay was wonderful and our 2nd stay was even better 😘 Our Executive room with a beautiful city view was the perfect setup for a relaxing vacation. We want to give a special thank you to ”Sir Nomi at the front desk for his excellent assistance in upgrading us to this room. Exceptional service💯❤️ The location is perfect for us since Lalaport is right nearby , and there's connecting bridge from the hotel. Personally, i think Lalaport offers the best view of Merdeka 118, especially if you go up to the rooftop garden.The views there are highly Instagrammable 📸 👌 The food in the executive lounge was great, with many selections available and unlimited coffee. It was also less crowded during the breakfast buffet. The two staff members, Sir Rahman and Mam Selvi, were very helpful and prompt in assisting us during breakfast. Sir Tafo, who worked on the evening refreshments , was very friendly and pleasant with our special son. I really appreciate him being so patient and accommodating. I will definitely book the Executive Club again for our next visit in your hotel. It was a superb experience😍
DariBRL 186
9/10Great1394 Ulasan
Kuala Lumpur|1.4km dari pusat bandar
The room was clean, and the view was great. The breakfast had a good variety every morning, and the porridge and steamed buns were delicious. The toilet was a bit clogged at one point, but they fixed it during cleaning without me even having to mention it, which was a great help. It's also conveniently located very close to the subway and monorail stations, as well as the bustling downtown area. However, the pool wasn't quite what I expected, so I decided not to use it.
DariBRL 253
8.6/10Very Good831 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|1.97km dari pusat bandar
I recommend staying at this Oakwood hotel. The breakfast so delicious and worthy to eat there. It is very clean and nice. The staff were so friendly and welcoming guests. The swimming pool is very beautiful and good size for fun. The security guard is very respectful and responsive. Easy to order grab pick up and drop off
DariBRL 258
8.2/10Very Good2339 Ulasan
China Town Kuala Lumpur|2.37km dari pusat bandar
The hotel has a very good location, especially as it is located right beside the LRT station. This makes it very convenient to travel around and access nearby attractions without needing to drive. However, the breakfast selection was quite limited, and I think more variety would improve the dining experience. The parking facilities could also be improved, as they were not very convenient. Overall, I had a pleasant stay, mainly because of the excellent location and easy access to public transportation.
DariBRL 135
8.3/10Very Good2333 Ulasan
Kuala Lumpur|1.64km dari pusat bandar
The South and North towers have separate front desks and pricing, but many common facilities are shared. I was in the North Tower, but I could still go to the South Tower's rooftop pool to enjoy the night view, which was quite beautiful. However, Kuala Lumpur is a magical city; on one side, you have magnificent skyscrapers, and then you open a door on the other side to a slum.
DariBRL 170
8.6/10Very Good602 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|0.49km dari pusat bandar
A Standout Experience Thanks to Cornia! I had a wonderful experience during my visit to Impiana, largely made memorable by Cornia. From start to finish, the professionalism, warmth, and attention to detail were top-notch. Cornia went above and beyond to ensure everything ran smoothly and made me feel genuinely welcomed and well taken care of throughout my stay. It’s rare to encounter staff who are so dedicated, polite, and efficient. Outstanding customer service like this is what sets a place apart. Thank you, Cornia, and the entire team at Impiana! I will definitely be returning and highly recommend their services to anyone looking for an exceptional experience.
DariBRL 526

Show more

Breakfast

9.1/10Great824 Ulasan
Golden Triangle Kuala Lumpur|1.23km dari pusat bandar
Great Stay at Stripes Hotel! I had a wonderful time at Stripes Hotel. The staff were very helpful ! when I arrived without cash for a taxi, the reception desk attendant kindly assisted me, which I really appreciated. The room was clean, comfortable, and the hotel is in an excellent location, surrounded by good restaurants. Overall, a very pleasant experience I’d definitely stay here again!
DariBRL 395
8.2/10Very Good457 Ulasan
China Town Kuala Lumpur|1.73km dari pusat bandar
This is the best hotel in all of Kuala Lumpur!!! My husband, baby, and I stayed here, and these were the best accommodations in the entire city. We had already tried 5 different apartments in Kuala Lumpur by then, and nothing felt right. The cleanliness was perfect, and the views were magnificent – the best I've ever seen in my life. The staff was top-notch. They very quickly helped resolve an issue with the induction hob (the large burner wasn't working) and even provided a brand new small saucepan so I could cook for my baby. And all this happened almost at night! Thank you so much for your hospitality! Wishing you continued success!
DariBRL 155
9.1/10Great1360 Ulasan
Kuala Lumpur|2km dari pusat bandar
The facilities are complete and the hygiene is good. The environment is quiet, and it's right next to Shaw Parade. You can find delicious bak kut teh there. The Durian SS2 stall there is also more affordable and tastier than the ones in the city center, and they even gave us lots of mangosteens and rambutans, which were perfect to cleanse the palate. The Twin Towers are a 30-minute walk away, and along the way, there are durian stations that are more affordable and offer more varieties than the durian shops near the Twin Towers. Both durian shops, one large and one small, had Black Thorn and Red Prawn durians with 6 pods each. We were so full from the Black Thorn, and the Red Prawn, though smaller, was also very plump and just right for two people. The poolside bar had a great ambiance too.
DariBRL 270
8.3/10Very Good331 Ulasan
Kuala Lumpur|1.62km dari pusat bandar
Situated in Chow Kit, WP Hotel is conveniently close to the city centre. Our room was immaculate, featuring pristine white walls and a very clean bathroom, with a wonderful view overlooking the Petronas Twin Towers. We also enjoyed our first dinner at one of the many local restaurants located just a short walk away.
DariBRL 195
9.2/10Great352 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|0.86km dari pusat bandar
An amazing first stay at Banyan Tree Kuala Lumpur. I was travelling with my 71-year-old mum for our first mother-and-son getaway, and the team made us feel genuinely welcomed from the moment we arrived We were pleasantly surprised with a room upgrade, and the warm, attentive service made the stay even more memorable. As someone working in hospitality, I truly appreciated the thoughtful touches throughout our stay Thank you to the entire team. We look forward to returning!
DariBRL 1,524
7/10318 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|1.2km dari pusat bandar
The rooms were comfortable, and well maintained. The staff were friendly, welcoming, and always happy to help whenever I needed anything. The location was convenient and made it easy to get around and explore the area. Overall, the hotel offered great value for money. The only downside was that my room had a connecting door. If you’re unlucky enough to have noisy neighbors, you can hear quite a bit, which made it difficult to relax at times. Other than that, I had a really nice stay and had so much fun seeing the little geckos wandering around 😂
DariBRL 88
8.8/10Very Good946 Ulasan
Kuala Lumpur|1.66km dari pusat bandar
Put a note that we are celebrating a bday and they put in the effort to decorate the room for us! My friend was surprised and loved it! Thank you Amir for making our stay wonderful as well! The company should be happy to have you! You truly are a star🥰
DariBRL 133
8.2/10Very Good159 Ulasan
Mid Valley City Kuala Lumpur|6.77km dari pusat bandar
I booked a two-night stay for a business trip, and the location was super convenient. It's right next to the LRT station; you just exit and turn left, and you don't even have to leave the building. The hotel restaurant is right next to the lobby and front desk, and the food is decent – not too expensive for a hotel restaurant; pasta was about RM16. There are also convenience stores like 7-11 and Mynews, plus a Zus Coffee, right outside the subway station. The room itself in the hotel building felt a bit dated, with some wear and tear on the walls and ceiling. However, the facilities like the shower and toilet were fine – good water pressure and consistent hot water. The only minor drawback was the lighting; it was a bit too yellow and dim. It's fine during the day if you open the curtains, but if you're working in the room at night, the overly yellow light can be a bit disorienting. Overall, it's great value for money. For the price, it's definitely one of the more affordable options in the area, and cleanliness wasn't a major issue.
DariBRL 177

Show more

Show more

🔁 Tax Refund Procedures – How to Claim It in Malaysia

tax refund

Source: Vibrant Finsery

Here’s a step-by-step guide based on my experience:

🛍️ At the Store:

  • Shop as usual at a participating Tourist Refund Scheme (TRS) retailer. Look for the “Tax-Free Shopping” logo.
  • When paying, inform the cashier that you want to claim a tax refund.
  • Present your original passport for verification. The store will record your details and issue a tax refund form along with your purchase receipt.
  • Keep all your tax refund documents and receipts organized in a dedicated pouch or folder.

🛫 At the Airport:

  • Arrive early—at least 3 hours before your flight to allow time for the refund process.
  • Proceed to the Tourist Refund Counter located after immigration at international airports like KLIA, KLIA2, or Penang.
  • Present your passport, original receipts, purchased goods, and refund forms for verification. Customs officers may inspect your goods.
  • Once approved, you can claim your refund either in cash (Malaysian Ringgit) or credited back to your credit card, depending on the airport’s facilities.

🧠 Tip: Some airports may have different procedures or opening hours for the refund counter, so it’s best to check in advance and keep your items easily accessible for inspection.

🏪 Duty-Free and Tax-Free Shopping in Malaysia – Where to Go?

tax

Here are some popular spots for tax-free or duty-free shopping that tourists love:

🛍️ Mitsui Outlet Park KLIA Sepang – Great for branded fashion and accessories at discounted prices
📱 Low Yat Plaza – The go-to place for electronics, gadgets, and accessories
💄 Watsons / Guardian – Pharmacy chains offering beauty products, skincare, and health supplements
👗 Pavilion Kuala Lumpur / Suria KLCC – Wide range of fashion brands, from affordable to luxury
🎁 Central Market and Craft Complex – Perfect for local handicrafts, souvenirs, and unique gifts

📶 Get a Malaysia eSIM or travel SIM before you land to stay connected!

🔥 Malaysia Tax Refund Tips

tax return

Source: iMoney.my

Here are some useful tips I wish I knew before shopping in Malaysia – learn from my experience! 👇

🔖 Keep Your Passport Handy

Don’t tuck it away deep in your bag – you’ll need to show it every time you shop at a participating store.

🗃️ Stay Organized

Keep all your receipts, tax refund forms, and purchase documents together. I recommend using a small folder or pouch to avoid losing anything.

🛍️ Plan Your Purchases

Try to shop at fewer stores but reach the minimum spend of RM300 per receipt to qualify for the refund, rather than making many small purchases.

⛔ Keep Goods Accessible

Customs may want to inspect your purchases at the airport, so keep items unpacked and easy to present.

📍 Airport Refund Counters Are Your Backup

If you forget to get your refund at the store, you can still claim it at Tourist Refund Counters located at airports like KLIA, KLIA2, and Penang International Airport.

📱 Use Translation Apps

Some shop staff may have limited English, so using apps like Google Translate can help speed up communication.

💳 Use a Credit Card with No Foreign Transaction Fees

Paying with a card that offers good exchange rates and no extra fees can save you money compared to cash exchanges.

❤️Book flight tickets to Malaysia on Trip.com, get the best deals! Don't forget to get Flight Promo Code in advance.

Flights from Kuala Lumpur to Penang

  • Pergi Balik
  • Sehala

Final Thoughts – It’s Totally Worth It!

Sky Terrace KL Tower

Shopping in Malaysia is already a fantastic experience, but getting a tax refund on top? That’s a real bonus 🏆. The process might seem a bit complicated at first, but once you get used to it, it becomes second nature. If you’re visiting Malaysia soon, I say: shop smart, shop tax-free! 🛍️✨ And remember, don’t forget your passport – and maybe leave some extra space in your luggage just in case. 😉

✈️ Book your flight to Malaysia now on Trip.com

🏨 Find the best hotel deals in Kuala Lumpur, Penang, Langkawi, and beyond

📱 Get a Malaysian eSIM for fast internet as soon as you arrive

Happy travels, fellow travellers – and enjoy your Malaysian shopping spree! ❤️

FAQs: Malaysia Tax Refund

Disclaimer: This article has been provided by an individual contributor or third party platform. If there is any discrepancy regarding the copyright, please contact us directly and we will delete the content immediately.
Ferocious_Squirrel

Ferocious_Squirrel

Travel Content Creator

Lihat profil

Travel and nature these are my happy places. I write to share my favorite spots, hidden gems, and travel tips, so you can live your own adventure in style.

153 artikel
Dining Enthusiast Travel Storyteller
> >
Malaysia tax refund