Malaysia Tax Refund Guide – Claim SST as a Tourist

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Hi friends! 👋 I just got back from an amazing shopping spree right here in Malaysia – and wow, the deals are still fresh in my mind! Whether it’s skincare, snacks, or the latest gadgets, Malaysia is full of great finds. But here’s something many international visitors might not know you can actually claim a tax refund on your shopping here! That’s right – with Malaysia’s Tourist Refund Scheme (TRS), eligible tourists can get back the 6% Sales and Service Tax (SST) on purchases made at participating stores.

So if you’re visiting Malaysia and planning to shop, don’t miss out on this chance to save. Let me walk you through everything you need to know – from how the refund system works to how you can claim it smoothly before heading home. ✨💼💴

🧾 Tax Refund and Exemption in Malaysia

When shopping in Malaysia, you'll often see prices that already include the 6% Sales and Service Tax (SST), which is applied to most goods and services.

But here’s the good news: International tourists can get a refund on this tax for eligible purchases made at participating stores under the Tourist Refund Scheme (TRS). 🙌

That means:

✅ More budget for another round of nasi lemak or cendol 🍽️
✅ Extra skincare or handicrafts to bring home 💆‍♀️
✅ And more souvenirs for your family and friends 🎁

💡 Sales and Service Tax (SST) in Malaysia

Petronas Twin Towers

Malaysia’s Sales and Service Tax (SST) is set at 6%, and it applies to many everyday purchases, including:

🛍️ Fashion and accessories
📱 Electronics and gadgets
💄 Beauty and skincare products
🍫 Snacks and packaged foods
🧃 Non-alcoholic beverages

You might not notice it at first, but this tax can quietly add up—especially if you're shopping in popular spots like Pavilion Kuala Lumpur, Suria KLCC, or IOI City Mall.

🧠 Tip: Keep an eye on whether prices are marked as “inclusive” or “exclusive” of SST. Most stores include the tax in the displayed price, but it’s always good to double-check.

📜 The Current Tax Refund System – What’s Eligible in Malaysia?

Independence Square

In Malaysia, tax refunds for tourists fall under the Tourist Refund Scheme (TRS), and only certain items are eligible. Here’s a breakdown of what qualifies:

1. General Goods

This includes items like clothing, electronics, souvenirs, accessories, and other non-consumable products.

Conditions:

  • Minimum spend: RM300 (including SST) in a single receipt at a participating store.
  • Purchases must be made within 3 months before your departure from Malaysia.
  • Items must be taken out of Malaysia within 3 months of purchase.
  • You must depart from an international airport (KLIA, KLIA2, Penang, etc.).

2. Consumable Goods

Some consumables like packaged snacks and personal care items may be eligible, but they must be unused and taken out of Malaysia in your luggage.

Note:

  • Tax refund only applies to purchases made at approved TRS retailers (look for the “Tax-Free Shopping” logo).
  • Items must be shown at the refund counter before check-in, along with your passport and receipts.

⚠️ Not all stores combine receipts or offer refunds on both categories, so always ask at the counter or check for the TRS sign before shopping!

✅ Tax Refund Conditions – Are You Eligible in Malaysia?

To qualify for a tax refund under Malaysia’s Tourist Refund Scheme (TRS), here’s what you need to meet:

✅ You must be:

  • A non-Malaysian citizen
  • Holding a valid international passport
  • Visiting Malaysia on a tourist visa or under social visit status
  • Departing Malaysia by air from one of the approved international airports (e.g., KLIA, KLIA2, Penang International Airport)

✅ You must:

  • Present your original passport at the time of purchase (photocopies are not accepted)
  • Spend at least RM300 (including SST) in a single receipt at a participating TRS store
  • Make the purchase within 3 months before your departure date
  • Take the goods out of Malaysia – items must be for personal use only, not for resale or commercial purposes

✈️ Important: Customs may inspect your purchased goods before departure, so keep all receipts, your passport, and items easily accessible in your carry-on luggage.

Cheap Hotels in Malaysia

5 star

8.2/10Very Good1429 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|0.42km dari pusat bandar
The experience was great from the beginning when I notified my late check in due to my flight arriving almost at midnight. I know that the booking has to be respected by the hotel, but incredibly some don't do it. The hotel is 50 min from KL international airport, you can use Grab app to get a taxi and pay in cash if you can't link your card to it, that would be about 80 RM + the toll fees, that would make it around 20 usd. The staff at the front desk was so kind during check-in and check-out. I read some reviews about the construction site beside the hotel and the cemetery that is around the hotel. As for the cemetery, it is just part of the landscape, and honestly it is a good story to tell your friends about, I understand how those places are much older than modern constructions. Regarding the construction site, if you are too sensitive to noise, it might be a little annoying if your room is on that side of the hotel, maybe you can arrange the hotel to change you to the other wing. The neighborhood is busy since it is about 300m from KLCC park so it might be a little noisy during the night. The overall hygene of the room was great except that the kettle in my room still had some water. Nothing that can't be solved by washing it. There were two glass bottles that can be refilled in the filter by the elevator. I really appreciate that they stop using bottled water and reduce plastic waste. Breakfast had a lot of variety including western food, Malayan and some Chinese. I used the gym for one day because I was stuck due to heavy rain, it has a couple of treadmills, bikes, escalator and some machines, not too big, but comfortable to do some strength work. The location is great to walk to KLCC and from a couple of meters from the hotel you can take great pictures of the Petronas. About 45-50 min walking distance of central market to buy nice souvenirs, the national mosque and the national museum. 40 min taxi trip to the Batu caves, go early (8 am) because it might be a quite busy place to get to. I enjoyed my stay and definitely I would pick it again if I come back to KL, definitely recommended 9/10.
DariTHB 2,215
8.7/10Very Good1218 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|1.14km dari pusat bandar
I booked studio twin room for this time trip and maybe I was not lucky enough this time cause there were mosquitoes keep buzzing and singing. hopefully management can do something to sustain the five stars service as always.. love to stay at Royal Chulan, the staffs are so friendly and really helpful. The foods are nice.
DariTHB 2,220
8.7/10Very Good694 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|0.87km dari pusat bandar
Nice hotel. Beautiful clean and spacious room. The hotel was almost perfect. Just two minor details were a pity. The elevators were very slow. Waiting for them made us lose a lot of time.The gym was small and there were not enough powerlifting or benches to do exercises (actually had a queue waiting for exercise spots). We do recommend this hotel for the spot and room.
DariTHB 2,008
9.1/10Great1309 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|1km dari pusat bandar
Excellent Stay at DoubleTree by Hilton Kuala Lumpur Hilton brand has always been my preferred choice for work trips in Kuala Lumpur — whether it’s Hilton KL, DoubleTree, or Hilton Garden Inn. I stayed in a King Room (no view/partial view, with window). The room was spacious and comfortable, with the signature Hilton bed ensuring a restful sleep. I also appreciated the pillow menu and the transparent bathroom with adjustable curtains. The air-conditioning worked perfectly, keeping the room pleasantly cool. However, the TV channels were limited to local stations and standard movie channels — it would be even better if the hotel upgraded to smart TVs for streaming convenience. Parking is complimentary and shared with Intermark Mall and office tenants. Valet parking is available at RM60. The lifts from the parking connect to the lobby, but hotel guests have dedicated lift access for security — a thoughtful feature. Special thanks to Ms. Sumaiyah for the smooth check-in process and for fulfilling my request for a complimentary birthday cake slice and a 1-hour late check-out. The bellman was friendly and punctual in handling my luggage — overall, the staff made me feel genuinely welcome and valued. Breakfast offered a wide variety of delicious options. The saltwater pool (1.3m deep) and kids’ pool make this hotel a great choice for families as well. Being located within Intermark Mall adds convenience — guests have easy access to a variety of restaurants and cafés, both inside the hotel and within the mall, all at reasonable prices. The location is also strategic, with direct access to Jalan Tun Razak, KLCC, TRX, and nearby LRT/MRT stations, making it ideal for both business and leisure travelers. Overall, an excellent stay that truly reflects the warm Hilton hospitality standard. Highly recommended and will definitely return.
DariTHB 2,626
9.1/10Great3336 Ulasan
Kuala Lumpur|1.52km dari pusat bandar
9 years ago i held my wedding in this very hotel, and im back to celebrate my 9th wedding anniversary. We got a little room decoration courtesy of the hotel, and we got a little surprise in the room for us too. We booked Collection Club for the lounge access, the lounge is very comfortable, i’m willing to relax there whole day. Room is clean, the bed is superb, I’m had back pain every morning due to slipped disc, but not with this bed, a really big positive for me. The food very nice, breakfast very nice, friendly staff, friendly manager.
DariTHB 2,883
8.7/10Very Good2398 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|0.88km dari pusat bandar
For business travel at KLCC convention center. walking distance to convention center, around 10-15mins walk with covered walkway. however between the walkway to hotel, there is around 200min uncovered. there is option to go to Pavilion and link bridge to bayan tree residences and 50mins uncovered walk way to pullman, the rest are awesome.
DariTHB 3,050
8.9/10Very Good4367 Ulasan
Kuala Lumpur|2.33km dari pusat bandar
I had bad experience Check in 9pm++ receptionist very unwelcome and rude to us. Got cockroach in the room.. aircond not working well. The room was hot. The shuttel window are broken in front of toilet cannot close becuz difficult to get shower becuz of privasi people can look trough the window..toilet cannot flush ..i call receptionist tell about aircond the tec come only open the air filter but the room still hot .call again operator to link me to the reception she promise to give new room and adress her manager about the issue..i wait half hours notthing happen..i call back nobody answer .it already12pm and im exhausted really pissed off ..i had to go downstairs to see the reception and ask why they not give new room yet .it late and i and my patner was very tired.she rudely say she was too busy .after a few moment they give new room. The manager call to apologise and want us tu stay untl 6pm but i refused to because got work to do in the morning in another place..i really disappointed with the service receptionist ..
DariTHB 1,597
8.9/10Very Good1083 Ulasan
Kuala Lumpur|1.03km dari pusat bandar
Spacious room. Nice service apartment with well-equipped kichenette. Monorail is in walking distance (need to cross a mainroad). Eateries and shopping malls in walking distance (about 1km), can walk to avoid jam. But the surrounding appears unsafe at night (many vagabonds around). Complimentary parking for inhouse guest. Value for the money.
DariTHB 2,387

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Business travel

8.2/10Very Good1168 Ulasan
China Town Kuala Lumpur|2.15km dari pusat bandar
Basic clean room suitable for tourists as a transit hub due to its strategic location. It was my favorite choice of accommodation in KL. Nonetheless, sadly, in the recent months till to-date, it was noted that many trans in this hotel as a hub for their activities ! I am sure the management must be aware of such happenings but condoned to it. There is a need to step up compliance, before the image of this hotel got tarnished as a tourist class standard.
DariTHB 632
8.4/10Very Good2017 Ulasan
Kuala Lumpur|1.62km dari pusat bandar
We loved the hotel room,it's clean and comfortable. The hotel stuff is friendly and helpful. Other than that, we can enjoy beautiful view from our room. We really enjoyed the buffer breakfast, variety of delicious food and drinks to choose. The location of the hotel is near to the Sogo mall, it took about 15 mins walking distance. we had a wonderful experience at Hilton garden inn. I will recommend it to my friends.
DariTHB 1,083
8.8/10Very Good3321 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|0.66km dari pusat bandar
This was a lovely hotel at a great price, nice view from the room, brilliant location and the staff couldn’t be more helpful. The breakfast was cheap with so much to choose from and the pool was on the roof top with wonderful night time sights.
DariTHB 1,769
8.8/10Very Good822 Ulasan
Kuala Lumpur|1.15km dari pusat bandar
Service: Receptionist was very good. Gave very detail information. Parking: So far easy for me to get parking the day i arrived. Location: Very good place to search for food cuz its located at Kg.Baru. Last visit, there are bazaar ramadan just beside of the hotel. Easy access. Room: Very big room. Spacious. Clean. Just average interior. The view outside was mesmerize. Can see 4 big towers of KL.
DariTHB 1,624
8/10Very Good1575 Ulasan
Kuala Lumpur|1.99km dari pusat bandar
Perfect location. Good price for rooms, which included breakfast and parking. We were also offered free room upgrade. Overall it is much more worth it than other nearby hotel rooms of the similar type at similar price, which did not include breakfast and parking.
DariTHB 1,218
8.5/10Very Good975 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|0.44km dari pusat bandar
The staff were friendly and location was not bad either. The room was rather run down and was offered a newly renovated one with extra cost, to which we declined. Water hammering was bad in our toilet with loud noise of water gushing down the pipes that woke me up on few occasions. To exacerbate the matter worst, construction were going on next door and noise started filtering in after 8am. Not ideal
DariTHB 1,606
8.8/10Very Good934 Ulasan
Kuala Lumpur|1.4km dari pusat bandar
First time stay this hotel ..Soo blissfully and strategy location.. very enjoy and like it.. shopping mall near this hotel..and my favourite Damascus just near complex.. we just walk and easy to go.. I must be recommend to all my friends to stay this royal hotel .clean ..staf very friendly and breakfast so yummy... everything so good.. thumbs 👍..enjoy my vacation..love it..tq
DariTHB 1,408
8.7/10Very Good1005 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|1.95km dari pusat bandar
it was a really good room with all the easy access like filter water, oven, iron and many more amenities and big spaces. I booked due to my wedding was near the hall, really recommended since their service also fast and so helpful..
DariTHB 1,705

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Breakfast

9.1/10Great1046 Ulasan
Kuala Lumpur|2km dari pusat bandar
We had a wonderful stay. The hotel was very clean, the location was perfect and close to everything, and the staff were extremely friendly and helpful, always making us feel welcome. The service was excellent throughout our stay. The only small point was that the amenities could be improved a little, but overall it was a very comfortable and enjoyable experience. Highly recommended for couples looking for a relaxing getaway.
DariTHB 2,202
9.2/10Great300 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|0.86km dari pusat bandar
I stayed at Banyan Tree Kuala Lumpur for my birthday and had an amazing experience. The hotel is absolutely stunning, with elegant interiors and breathtaking views. The staff surprised me with a birthday cake and took such great care of me. As a solo traveler, I felt completely safe and relaxed. The service, food, and atmosphere were all top-notch. I would definitely come back again! 🌟✨
DariTHB 7,498
7/10280 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|1.2km dari pusat bandar
I was pleasantly surprised by the spaciousness of the area, and I absolutely love it! The convenience of having a parking space right next to the hotel for just RM12 per day is fantastic. The only minor downside was a slightly musty smell in the room, but it was manageable. The shower pressure could be a bit stronger, but everything else was quite convenient. I would definitely consider staying here again, especially since my dad really values convenient parking! Please note that the ironing facilities are shared, and the iron may not get very hot. Additionally, the toiletries provided are quite basic, so remember to bring your own toothpaste and toothbrush.
DariTHB 573
8.8/10Very Good734 Ulasan
Kuala Lumpur|1.66km dari pusat bandar
Another satisfying night at MoMo's. Great location mear Monorail covered walkway.. Grab or Bolt drop off/pickup at approved delivery area for Hotel chow kit next door on Jalan sultan ismail. Only thing lacking for us was the draft beer on tap they had on our last trip. Perhaps it will return next time.
DariTHB 695
7.9/10Good757 Ulasan
Bukit Ceylon Kuala Lumpur|1.33km dari pusat bandar
the room is big and spacious enough for a family of 4. For the price wise, I think the location & amenities provided is good enough. However, I wouldn't say the cleanliness is top-notch. If you are not particular with a little bit of stains, etc, it's a good deal.
DariTHB 880
8/10Very Good134 Ulasan
Mid Valley City Kuala Lumpur|6.77km dari pusat bandar
Super spacious rooms in the heart of KL. Close to malls such as Mid Valley & KL Gateway.You would need to take a grab to get anywhere, but it's a short distance ride. LRT station is located just right behind the hotel.
DariTHB 1,250
7.7/10Good63 Ulasan
Kuala Lumpur|1.14km dari pusat bandar
It is good for a boutique hotel so do not expect amenities like a pool, gym, etc., value for money. The staff was very friendly and helpful, kudos to them. AC in one of the rooms started making noise in the evening but staff helped change the room immediately when it could not be fixed by them. No restaurant in the hotel and nearby Indian restaurants unfortunately opened late (most in and after lunch hours) so vegetarian breakfast was an issue for us in that vicinity but managed via Hasan Ali hawker center nearby. Can take a grab taxi to most of the KL tourist attractions (factor ~10 min taxi wait time though, grabs' issue) so location is also good. Not a noisy road outside but the view from the room is limited. Not sure about parking but did not see any outside the hotel.
DariTHB 1,051
8.3/10Very Good19 Ulasan
Kuala Lumpur|1.49km dari pusat bandar
Friendly staff, spacious room, clean toilet to have a great stay, a good sleep and shower! The places that we went was accessible by grab from 10 mins(KLCC/ Pasar Seni) to 30mins (further up - more local businesses at KL East mall). Just a tip, try to book grab before 5pm during weekdays because it can get busy on the road or you can walk too if you want to go Bukit Bintang area it’s nearby.
DariTHB 1,236

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🔁 Tax Refund Procedures – How to Claim It in Malaysia

tax refund

Source: Vibrant Finsery

Here’s a step-by-step guide based on my experience:

🛍️ At the Store:

  • Shop as usual at a participating Tourist Refund Scheme (TRS) retailer. Look for the “Tax-Free Shopping” logo.
  • When paying, inform the cashier that you want to claim a tax refund.
  • Present your original passport for verification. The store will record your details and issue a tax refund form along with your purchase receipt.
  • Keep all your tax refund documents and receipts organized in a dedicated pouch or folder.

🛫 At the Airport:

  • Arrive early—at least 3 hours before your flight to allow time for the refund process.
  • Proceed to the Tourist Refund Counter located after immigration at international airports like KLIA, KLIA2, or Penang.
  • Present your passport, original receipts, purchased goods, and refund forms for verification. Customs officers may inspect your goods.
  • Once approved, you can claim your refund either in cash (Malaysian Ringgit) or credited back to your credit card, depending on the airport’s facilities.

🧠 Tip: Some airports may have different procedures or opening hours for the refund counter, so it’s best to check in advance and keep your items easily accessible for inspection.

🏪 Duty-Free and Tax-Free Shopping in Malaysia – Where to Go?

tax

Here are some popular spots for tax-free or duty-free shopping that tourists love:

🛍️ Mitsui Outlet Park KLIA Sepang – Great for branded fashion and accessories at discounted prices
📱 Low Yat Plaza – The go-to place for electronics, gadgets, and accessories
💄 Watsons / Guardian – Pharmacy chains offering beauty products, skincare, and health supplements
👗 Pavilion Kuala Lumpur / Suria KLCC – Wide range of fashion brands, from affordable to luxury
🎁 Central Market and Craft Complex – Perfect for local handicrafts, souvenirs, and unique gifts

📶 Get a Malaysia eSIM or travel SIM before you land to stay connected!

🔥 Malaysia Tax Refund Tips

tax return

Source: iMoney.my

Here are some useful tips I wish I knew before shopping in Malaysia – learn from my experience! 👇

🔖 Keep Your Passport Handy

Don’t tuck it away deep in your bag – you’ll need to show it every time you shop at a participating store.

🗃️ Stay Organized

Keep all your receipts, tax refund forms, and purchase documents together. I recommend using a small folder or pouch to avoid losing anything.

🛍️ Plan Your Purchases

Try to shop at fewer stores but reach the minimum spend of RM300 per receipt to qualify for the refund, rather than making many small purchases.

⛔ Keep Goods Accessible

Customs may want to inspect your purchases at the airport, so keep items unpacked and easy to present.

📍 Airport Refund Counters Are Your Backup

If you forget to get your refund at the store, you can still claim it at Tourist Refund Counters located at airports like KLIA, KLIA2, and Penang International Airport.

📱 Use Translation Apps

Some shop staff may have limited English, so using apps like Google Translate can help speed up communication.

💳 Use a Credit Card with No Foreign Transaction Fees

Paying with a card that offers good exchange rates and no extra fees can save you money compared to cash exchanges.

❤️Book flight tickets to Malaysia on Trip.com, get the best deals! Don't forget to get Flight Promo Code in advance.

Flights from Kuala Lumpur to Penang

  • Pergi Balik
  • Sehala

Harga potongan adalah dikira berdasarkan harga purata laluan sepadan pada Trip.com.

Tiket flight ke Penang

Final Thoughts – It’s Totally Worth It!

Sky Terrace KL Tower

Shopping in Malaysia is already a fantastic experience, but getting a tax refund on top? That’s a real bonus 🏆. The process might seem a bit complicated at first, but once you get used to it, it becomes second nature. If you’re visiting Malaysia soon, I say: shop smart, shop tax-free! 🛍️✨ And remember, don’t forget your passport – and maybe leave some extra space in your luggage just in case. 😉

✈️ Book your flight to Malaysia now on Trip.com

🏨 Find the best hotel deals in Kuala Lumpur, Penang, Langkawi, and beyond

📱 Get a Malaysian eSIM for fast internet as soon as you arrive

Happy travels, fellow travellers – and enjoy your Malaysian shopping spree! ❤️

FAQs: Malaysia Tax Refund

  • What is the Tourist Refund Scheme (TRS) in Malaysia?

    The TRS allows eligible international tourists to claim a refund on the 6% Sales and Service Tax (SST) paid on goods purchased from participating stores in Malaysia. It helps visitors save money on their shopping before departing the country.
  • Who is eligible to claim a tax refund in Malaysia?

    Non-Malaysian citizens who hold a valid international passport, are visiting Malaysia on a tourist visa or social visit status, and are departing from approved international airports are eligible to apply for a tax refund on qualifying purchases.
  • What is the minimum spend required to qualify for a tax refund?

    You must spend at least RM300 (including SST) in a single receipt at a participating store to qualify for the tax refund under the TRS.
  • How and where can I claim my Malaysia tax refund?

    You can claim your tax refund at designated Tourist Refund Counters located at international airports such as KLIA, KLIA2, and Penang International Airport. You must present your original passport, receipts, tax refund forms, and the purchased goods for inspection before departure.
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Malaysia tax refund