Imagine landing at Kuala Lumpur International Airport (KLIA) and completely bypassing the notoriously crowded currency exchange kiosks. Smart travelers know that relying on cash or traditional credit cards means losing money to hidden markups and dynamic currency conversion traps.
Enter the Wise Card and its integrated e-wallet. As of August 2026, navigating Southeast Asia just got radically easier. With a massive infrastructure update connecting Wise directly to PayNet, travelers can now tap into Malaysia's national cashless ecosystem natively. Whether you are paying for an RM55 KLIA Ekspres train ticket or grabbing an RM8 Nasi Lemak at a street stall, this Wise Card travel guide will show you exactly how to optimize your funds and travel like a savvy local.
How Do You Use the Wise Card Overseas?
To use your Wise Card overseas, simply top up your Wise e-wallet with your home currency, convert it to the local currency (like Malaysian Ringgit) using the mid-market exchange rate, and tap or insert the card at any physical terminal or ATM that accepts Visa or Mastercard.
Beyond the basics, the Wise physical card and digital e-wallet function as a multi-currency powerhouse. You can hold over 40 different currencies simultaneously. When you travel, the app auto-converts your balance at the mid-market rate—the exact rate you see on Google—charging only a microscopic, transparent fee.
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What is the New Wise E-Wallet DuitNow QR Feature?
The new Wise e-wallet DuitNow QR feature allows travelers in Malaysia to scan and pay at millions of local merchants directly through the Wise app. Connected to PayNet, this update instantly deducts Malaysian Ringgit from your account without needing a local bank app.
Previously, international tourists struggled at smaller markets because vendors only accepted local bank transfers or local QR codes. As of August 2026, Wise is fully integrated into Malaysia’s domestic payment system, PayNet.
Here is exactly how to execute a transaction at a local street market:
- Open the Wise app and tap the Card tab.
- Swipe left to find the Pay with QR code option.
- Aim your smartphone camera at the vendor’s pink DuitNow QR standee.
- Enter the amount in MYR and hit confirm.
The funds are instantly deducted from your MYR balance. No more fumbling with exact change or getting rejected because a hawker stall doesn't have a credit card terminal.
Which is the Best Travel Card in Malaysia: Wise vs. Cash vs. Banks?
The best travel card in Malaysia is the Wise Card because it offers real mid-market exchange rates, zero hidden transaction markups, and native DuitNow QR scanning, making it significantly cheaper and more convenient than carrying cash or using traditional credit cards.
To map out the exact financial logistics of your trip, review this direct comparison of payment methods for international tourists.
Putting Your Wise Setup to the Test: A Kuala Lumpur Itinerary
To maximize your Wise e-wallet DuitNow QR access and physical card, test it out on the ground in Malaysia's capital. KL demands a strategic approach to payments, blending high-end mall terminals with independent street vendors.
How to Commute Like a Local
Skip the taxi queues. Upon landing, tap your physical Wise Card directly at the KLIA Ekspres turnstiles for an RM55 standard ticket straight to KL Sentral. From KL Sentral, seamlessly transfer to the RapidKL network (including the LRT Kelana Jaya Line or MRT Kajang Line). You can link your Wise card to Apple Pay or Google Pay to tap your phone at transit gates, ensuring you never have to queue for physical transit tokens.
Where to Stay
For maximum logistical efficiency, base yourself near KLCC or Bukit Bintang.
- EQ Kuala Lumpur: A premium high-rise offering rooftop views of the Petronas Twin Towers. They accept Wise physical cards for your room deposit with zero cross-border fees.
- Traders Hotel Kuala Lumpur: Connects directly to Suria KLCC mall via covered walkway.
Explore Best Hotels in KL & Book with Wise
5 star
Very Good1690 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|0.42km dari pusat bandar
Location is super convenient! Nearby to KLCC and all public transportation for going around KL. Really easy to find all sorts of food at any time. Room was comfy and clean; housekeeping staff was very accommodating and attentive. I liked the view and that they provided water filter, placed outside of the room. Just a heads-up that it can get noisy at late night due to traffic outside as it is near to the major intersection of KLCC.
Breakfast buffet has a wide variety but I felt the quality was just alright. Reception was very friendly during check-in, and check-out was easy with no hassle, although reception staff during that time was a bit abrupt and rough, but maybe I just came by at the wrong timing. It did caught me off guard but no major issues. Definitely will stay here again.DariAED 246
Very Good1352 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|1.14km dari pusat bandar
The room is big and its 10mins walk to Pavillion.
Very comfortable and recommended.
They also have a wide selection of breakfast.
Worth bookingDariAED 239
Very Good572 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|0.87km dari pusat bandar
Our stay at The Face Suites Kuala Lumpur was truly one of the highlights of our trip. From the moment we arrived, we felt welcomed by the friendly staff. The suite was spacious, clean, and perfect for our family, with breathtaking views of the city that we enjoyed every day.
My son especially loved the infinity pool, and it was such a joy creating special family memories together. After a full day of exploring Kuala Lumpur, coming back to a comfortable and peaceful room made all the difference.
Thank you, The Face Suites, for making our stay so enjoyable. We left with wonderful memories and will definitely choose to stay here again when we return to Kuala Lumpur.DariAED 252
Great3789 Ulasan
Kuala Lumpur|1.52km dari pusat bandar
My stay at PARKROYAL COLLECTION Kuala Lumpur was fairly average overall, and unfortunately, it did not quite live up to my expectations for a leisure or vacation stay.
Check-in was quick and straightforward, which was a plus. The room itself was cozy, although I found that the toilet took up a rather significant portion of the room. The air-conditioning, however, was nice and cold, which I personally appreciated after being out in KL’s heat.
Unfortunately, there were several issues during the stay that affected the overall experience.
I had specifically requested a high-floor room, but was assigned Level 1 — which is essentially Level 2 when viewed from the international floor numbering perspective. This was disappointing, particularly as the request had been made in advance.
I had also informed the hotel via email well before our arrival that we were staying to celebrate my wife’s birthday. Unfortunately, there was no special gesture or even acknowledgement of the occasion throughout our stay. I wasn’t expecting anything extravagant, but even a simple acknowledgement or small gesture would have made the stay feel more thoughtful.
There was also an issue with one of the bedside table lights. The touch sensor appeared to be faulty and the light would not switch off when pressed. As a result, I had to sleep facing away from the light, which was quite annoying and something that should have been addressed before the room was assigned to a guest.
Another issue was the renovation or maintenance work taking place early in the morning. At around 8:30am, there was considerable noise coming from the room/floor above. I eventually had to call the front desk to ask what was causing the noise. While I understand that maintenance and renovation works may sometimes be necessary, starting noisy works that early in the morning was not ideal, particularly for guests who are on holiday and would like to rest.
The biggest advantage of the hotel is definitely its location. It is within walking distance of TRX and Pavilion KL, making it very convenient for shopping, business, or attending events in the area.
Overall, I would not highly recommend PARKROYAL COLLECTION Kuala Lumpur if you are specifically looking for a memorable vacation or staycation experience. There were simply too many small issues that added up during the stay. In my opinion, the hotel is more suitable for business trips, attending events, or travellers who prioritise location and convenience over the overall hotel experience.
For a leisure trip, I would personally look at other options in KL.DariAED 380
Very Good2575 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|0.88km dari pusat bandar
The hotel's location is excellent, right opposite Pavilion, making it very convenient for getting around and taking taxis. The hotel's buffet offers good quality and a wide variety of dishes, with most of the bread being freshly baked.
Two bottles of water are provided in the room, and you can request two more for free. Snacks and mini-bar drinks, however, come with an additional charge.
I particularly loved that the front desk offers free luggage storage, and the room has an iron and a coffee machine! The hairdryer model is a bit old, like those used 10-20 years ago in China, but everything else was great.DariAED 336
Very Good5240 Ulasan
Kuala Lumpur|2.33km dari pusat bandar
Great location, with a metro station right downstairs, although we mostly used Grab. Plenty of food and drink options in the mall downstairs, but the famous Wah Yang Ice Room was a bit disappointing. The room was spacious, and the balcony offered views of both the Petronas Twin Towers and KL Tower. The room facilities were a bit dated, but overall perfectly functional. Excellent value for money.DariAED 172
Great1122 Ulasan
Kuala Lumpur|1.03km dari pusat bandar
From arrival till our departure was awesome, upon arrival, we given a 1 bedroom suite on the top 30th floor as we had requested for quite corner room, the Malay gentleman and the lady at reception were so warm.and welcoming with pleasant smiles, it just made our arrival brighter after a tired journey , we were surprised with a birthday cake since it was my partner's bday which was very thoughtful of them.
Everything was good and awesome till the day we departed . We were greeted again with the Malay gentleman for our pleasant journey back , ”apologies that I didn't get his name”
The only small opinion I would like to share is , it will be great if they upgrade the TVs in the rooms so we can log into our netflix and other networks for leasiure.
Other than this , it was a wonderful 4 nights stay at ParkRoyal residences.
Thank you All of your kind hospitalityDariAED 293
Business travel
Very Good1250 Ulasan
China Town Kuala Lumpur|2.15km dari pusat bandar
Sound-proofing of the room is very poor. I stayed in a room that is very near to the elevator. My sleep was interrupted at least three times by the sounds of the elevator opening and closing, the sounds of the doors of the neighbouring units opening and closing, and the sounds of people walking in the corridor.
The rest is fine for the price.DariAED 73
Very Good2746 Ulasan
Kuala Lumpur|1.62km dari pusat bandar
Kuala Lumpur's 5-star hotels are generally on par with budget hotels back home in China. Most hotels in the 1000 RMB price range are pretty similar, so I already had expectations. The pillow had an odor, so I brought my own disposable sheets. Other than that, everything else was barely acceptable. The front desk staff was an Indian lady, and the Malaysian cleaning guy was quite responsible. The rooftop pool is small and not very clean; I saw an Indian guy without a swimming cap, so I don't recommend getting in. The breakfast offers a DIY hot pot, and the Teh Tarik (pulled tea) is quite good. You can blanch some wide noodles and other noodles. The main draw is its high value for money. There's a farmers market downstairs with a popular durian stall. I don't recommend walking to the Petronas Towers; it's too hot, and taking a taxi is much more convenient. I also don't recommend taking the subway, as different lines belong to different companies, and most transfers require exiting and re-purchasing tickets. For anything over 800 meters, I strongly recommend taking a taxi! I can't stress this enough!DariAED 123
Very Good627 Ulasan
Kuala Lumpur|1.15km dari pusat bandar
Hotel Review
Location: Excellent—just across the road from Kampung Baru food area, very convenient for foodies.
Check-in: Allowed early check-in at 1:30 PM despite 3 PM standard time due to room availability. Much appreciated.
Staff: Special mention to the staff member resembling celebrity singer Hafiz—excellent service, kept everything smooth and entertaining. Kudos.
Room (1619):
Connecting room arrangement was inconvenient; needed to prop the door open (1619,1620)
TV in father's room not functioning (1618)
Major issue: Strong sewage smell in bathroom—disturbing and needs immediate attention
Toiletries: Initially not refilled—no lotion, body wash in my room; no shower gel or conditioner in dad's room. Staff replaced with hand-packed amenities. Appreciated the gesture.
Food & Dining:
Breakfast buffet: RM37.10—excellent value; surprisingly good nasi goreng (first time I enjoyed it)
In-room dining: Nasi Goreng Tamu was good, but sambal prawn was too sweet
Hotel breakfast preferred over outside options—area dominated by nasi padang, which isn't to our taste
Overall: Okay stay. Responsive service on toiletries and excellent staff, but bathroom odor and room setup issues need fixing.DariAED 378
Very Good1461 Ulasan
Kuala Lumpur|1.99km dari pusat bandar
This is our 2nd time staying here at Furama Hotel Bukit Bintang ❤️
Our first stay was wonderful and our 2nd stay was even better 😘
Our Executive room with a beautiful city view was the perfect setup for a relaxing vacation. We want to give a special thank you to ”Sir Nomi at the front desk for his excellent assistance in upgrading us to this room. Exceptional service💯❤️
The location is perfect for us since Lalaport is right nearby , and there's connecting bridge from the hotel.
Personally, i think Lalaport offers the best view of Merdeka 118, especially if you go up to the rooftop garden.The views there are highly Instagrammable 📸 👌
The food in the executive lounge was great, with many selections available and unlimited coffee. It was also less crowded during the breakfast buffet. The two staff members, Sir Rahman and Mam Selvi, were very helpful and prompt in assisting us during breakfast. Sir Tafo, who worked on the evening refreshments , was very friendly and pleasant with our special son. I really appreciate him being so patient and accommodating.
I will definitely book the Executive Club again for our next visit in your hotel. It was a superb experience😍DariAED 130
Great1351 Ulasan
Kuala Lumpur|1.4km dari pusat bandar
Convenient location to explore Kuala Lumpur as it's minutes away from Bukit Bintang MRT and Monorail stations. There're nearby malls to shop around the hotel. Easy to find choices of food and also walking distance to traditional massage and reflexology. Staff from bellboy to housekeepers were helpful and friendly, always showing up with a big smile. Room was neat and clean, spacious too.
On our second day stay, we informed the front desk that the hot water in the bathroom was not working, it was settled within the day. However, on our third day stay, we had informed at least three times (three different timing too) to the front desk that the room telephone as well as the bath mat not available, but till late night no response and we gave up since we will be checking out the next morning.
Overall, the stay was a pleasant one.DariAED 183
Very Good839 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|1.97km dari pusat bandar
I recommend staying at this Oakwood hotel. The breakfast so delicious and worthy to eat there. It is very clean and nice. The staff were so friendly and welcoming guests. The swimming pool is very beautiful and good size for fun. The security guard is very respectful and responsive. Easy to order grab pick up and drop offDariAED 224
Very Good2330 Ulasan
China Town Kuala Lumpur|2.37km dari pusat bandar
Convenient location. Stayed for 3 nights.
Room is clean and the firm pillow is something that I liked. Most hotels pillow are too soft to provide good support.
Housekeeping done on 3rd day as per hotel guidelines with bottled water replenished.
Aircon is a bit too strong though, despite setting at the lowest fan speed.
Will consider coming back to here if visiting KL again.DariAED 98
Family friendly
Very Good1501 Ulasan
Sri Hartamas Kuala Lumpur|6.19km dari pusat bandar
My stay was fairly average. The hotel has a good location and the staff were friendly and welcoming. The room was tidy upon arrival, but some areas could have been cleaner and better maintained. The mattress was comfortable, although the pillows were too soft for my preference. The bathroom was functional but showed signs of age, and a few amenities were missing. Breakfast had a reasonable selection, but the quality was just average. Overall, the hotel offers decent value for a short stay, but a few improvements in maintenance, cleanliness, and facilities would make the experience much more enjoyable.DariAED 154
Great2875 Ulasan
Kuala Lumpur|1.16km dari pusat bandar
Location is good, price is reasonable for such good hotel, within walking distance to just about all kinds of food, sevel is just next door, breakfast is average but lots of choices, rooms are spacious, comfortable bed & twin queen beds❤️😍 just need to change the pillows though😁DariAED 400
Very Good3637 Ulasan
Golden Triangle Kuala Lumpur|1.6km dari pusat bandar
Check-in was available from 2 PM, and the front desk didn't require a deposit. There was complimentary fruit-infused water in the lobby. The front desk staff were very friendly, and there's a restaurant on the ground floor where you can order hot room service until 10 PM. It's just a few minutes' walk to the Medan Tuanku monorail station (green line 8), and there are plenty of dining and shopping options nearby, including Sogo, 7-Eleven, and local restaurants.
The bathroom only had a shower head, not a handheld shower, but the water pressure was good and the hot water was stable. The room itself was spacious with good lighting and a nice view. The bed was larger than a standard double. Overall, it was clean and tidy, and there was a water dispenser right outside the room, which was very convenient.DariAED 88
Great2071 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|0.58km dari pusat bandar
I stayed in a room on the 30th floor and had access to the Traders Lounge, where breakfast, afternoon tea, and evening cocktails were all complimentary. The pool was open until 7 PM.
The view from the window was absolutely stunning.
There's a shuttle bus that goes directly to Suria KLCC.
The hotel staff were incredibly friendly and welcoming.
The hotel itself is well-equipped, and the surrounding area is excellent.DariAED 540
Great2240 Ulasan
Kuala Lumpur|2.3km dari pusat bandar
I was really scared by the negative reviews when I was about to book, but seeing the 28 sqm room for such a low price, I decided to take a chance. It turned out to be incredibly good! The service was spot on. There was none of the alleged bad attitude or perfunctoriness. All I experienced was staff who were eager to help and humble. Drinking water and razors are provided; just ask and they'll be delivered to your room very quickly. Basically, it meets the standard of domestic hotels, and for this price and these facilities abroad, it's already fantastic.DariAED 216
Very Good1615 Ulasan
Kuala Lumpur|1.26km dari pusat bandar
The service was excellent. The front desk, bellboys, concierges, AC repair staff, and the team who replaced a faulty kettle and replenished toiletries all provided quick responses and polite, enthusiastic service.
As for the facilities, there are four elevators, so we never had to wait long, which was very convenient and efficient.
However, the in-room amenities weren't quite 5-star. There was only one box of tissues, the bathroom only offered bar soap (no liquid hand soap), and the toilet paper holder was awkwardly placed. On the positive side, the bedding was comfortably firm, and the air conditioning was nice and cold after it was adjusted.
Breakfast also wasn't 5-star. The food selection was average, with only two tea options, though all the fruit was pre-cut, and the food itself tasted quite good.
The hotel's location is superb. It's a leisurely 5-minute walk to major shopping malls like Pavilion, Lot 10, and Fahrenheit88. You can even use the air-conditioned walkway through the Ritz-Carlton to reach the mall. It's a 20-minute walk to the Twin Towers and less than 10 minutes to Alor Street night market and famous bak kut teh restaurants. Plus, being located right next to the main road, traffic was smooth during our 4-day stay, unlike the frequent congestion on the street next to Pavilion.DariAED 218
Great1466 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|0.7km dari pusat bandar
Nice hotel with a great location! All the staff were friendly and helpful throughout our stay. The location is very strategic and easily accessible, around a 15-min walk to KLCC and only about 6 mins to Bukit Nanas Monorail Station.
We stayed in a family room and it was comfortable. The beds were comfy, and the TV had Netflix and YouTube, which was nice for relaxing after a long day out.
We also really appreciated the thoughtful gesture from the hotel for giving my mom a cake for her birthday. It was such a lovely surprise and made our stay a little more special. 🥰
The only downside was the breakfast. The choices were quite limited, so it would be great to see more variety, especially more local Malaysian food options.
Overall, we had a pleasant stay and really appreciated the warm hospitality from the team!DariAED 270
Hot spring
Very Good26 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|0.76km dari pusat bandar
Although it's called an apartment, it's managed like a hotel, with a front desk, room service, disposable toiletries, and even daily housekeeping!
It's no secret that labor costs are expensive abroad. Most apartment-style B&Bs don't provide daily housekeeping for consecutive stays, let alone personal amenities. But Sfera has it all! ~For me, after a long day of traveling, returning to a hotel exhausted and seeing a clean, tidy room and bedding 🛏️ is truly a joy and comfort~
My room had two bedrooms (one large, one standard) and three bathrooms with a kitchen and bathtub 🛁, perfect for two generations. I bought some pre-made meals from KK downstairs, heated them up in the microwave or oven (the hotel provides its own), and enjoyed them in my room. The elevator requires a room card, so takeout orders are placed on the takeout stand at the front desk on the first floor (G). Unlike in China, where robots deliver food, you need to go downstairs to pick it up. Luggage storage is available at the front desk after check-out, but it's on a rotating schedule and often unmanned. If you need urgent help, someone will come out only after ringing the bell. 😐
The hotel's swimming pool is on the 5th floor, and the gym is on the top floor (S floor). Access is available from 8 AM to 10 PM with your room card. They're large and clean. The pool has separate areas for children and deeper water. The gym has a terrace with a direct view of the Petronas Twin Towers or the TV Tower, perfect for family outings.
Although it's close to the Petronas Twin Towers, it's still quite a distance to walk. It's a 5-minute walk to the MRT (Light Rail) station, and a taxi takes about 10 minutes to get to KLCC or Sungei Wang Plaza (around NT$20), which I personally find quite convenient. Next door is Summersuites, which also offers apartments, but you get what you pay for. The next door is a private landlord, while this is a hotel. The comparison makes it clear why it's so expensive. [strong]DariAED 188
Outstanding1 Ulasan
Kuala Lumpur|2.12km dari pusat bandar
A 8-minute walk from Berjaya Times Square in Kuala Lumpur, Lucentia residence T1 provides accommodations with access to a hot spring bath, hot tub, and steam room. Free Wifi is offered throughout the property and private parking is available on site. The apartment offers a pool with mountain views, sauna, and an elevator.The apartment features 1 bedroom, a fully equipped kitchen with a microwave and a fridge, a washing machine, and 1 bathroom with slippers. Towels and bed linen are featured in the apartment. The accommodation has a fireplace.Sightseeing tours are available in the surroundings. A car rental service is available at Lucentia residence T1.Starhill Gallery is one mile from the accommodation, while Pavilion Kuala Lumpur is 2 miles away. Sultan Abdul Aziz Shah Airport is 14 miles from the property, and the property offers a paid airport shuttle service.Very Good3 Ulasan
Kuala Lumpur|2.62km dari pusat bandar
The hotel facilities are very sufficient, there are many activities to play, the swimming pool is beautiful, the rooms are large, and some small service details need to be improved.DariAED 681
Very Good2321 Ulasan
Kuala Lumpur|1.64km dari pusat bandar
I had a wonderful stay at this hotel and was impressed by the excellent service throughout my visit. The room was clean, comfortable, and well-equipped, and the facilities were well maintained.DariAED 115
Very Good597 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|0.49km dari pusat bandar
A Standout Experience Thanks to Cornia!
I had a wonderful experience during my visit to Impiana, largely made memorable by Cornia.
From start to finish, the professionalism, warmth, and attention to detail were top-notch. Cornia went above and beyond to ensure everything ran smoothly and made me feel genuinely welcomed and well taken care of throughout my stay.
It’s rare to encounter staff who are so dedicated, polite, and efficient. Outstanding customer service like this is what sets a place apart.
Thank you, Cornia, and the entire team at Impiana!
I will definitely be returning and highly recommend their services to anyone looking for an exceptional experience.DariAED 424
Good1305 Ulasan
Kuala Lumpur|1.52km dari pusat bandar
Overall, my stay here was quite satisfying. In terms of cleanliness, I was pleased as the unit was clean and well-maintained.
As for the location, it is average. There are no shops outside the apartment, only a café within the building. The distance to the MRT is about an 8-minute walk, which is still acceptable but may not be ideal for those who prefer closer access.
In terms of service, I am generally satisfied. However, the security is quite strict. That being said, I understand that it is for the safety and comfort of the guests.
Regarding the facilities, the amenities outside the apartment are quite limited (mainly just the lift). However, inside the unit, the provided facilities are adequate, including a clothes dryer, iron with ironing board, kitchen, and television.That said, there is a minor issue that needs improvement—the refrigerator and freezer were not cold enough.
Lastly, this place is suitable for a comfortable stay with basic amenities, although there are a few small areas that could be improved.DariAED 76
Very Good739 Ulasan
Kuala Lumpur|1.22km dari pusat bandar
I stayed for 6 days and 5 nights, and the bonus was the view — I could see both the Petronas Towers and KL Tower from my room (302). The room wasn’t fully soundproof though, since I could hear conversations from the room across mine, but honestly it wasn’t too disturbing based on my experience.
The location is super strategic: lots of food places nearby, close to bus stops and MRT stations, walking distance to Pavilion, and I even found a laundry right next to the hotel.
With the affordable price and really convenient location, I’d definitely consider staying here again if I visit Kuala Lumpur in the future.DariAED 103
Gym
Great818 Ulasan
Golden Triangle Kuala Lumpur|1.23km dari pusat bandar
Choosing this hotel was such a smart decision! The environment is quiet and peaceful, not noisy at all. The room facilities are very well-maintained, and all the amenities are fully stocked. The service is incredibly attentive and thoughtful; any request is handled promptly. It's perfect for both short stays and longer visits. It's definitely on my re-book list!DariAED 297
Very Good1011 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|0.89km dari pusat bandar
The room was okay, only downside if you bring baby, the cot is the metal type one. The washing machine break down on the last night. But eventually housekeeping and maintenance came and fix the water issue. Photos of vacuum use to clear the water that came from the washing machine. Overall the stay was okay but not recommended for families with young children below age of 2.DariAED 209
Good68 Ulasan
Kuala Lumpur|1.48km dari pusat bandar
TLDR: Ceylonz is a great hotel, but the provider (Five Senses) is not. Book a different provider if you want to stay at Ceylonz.
(Trip.com does not let me post videos, refer to the pictures below)
Initial room conditions:
When we first entered the room we encountered these things:
- Leftover jacket from the previous guest(?)
- stains on the chairs
- water stains on the wardrobe
- dead ants in the wardrobe
- a flickering light
Service:
Because we chose to stay for 7 nights, we had a 1 free make-up room offered to us which we appreciated. However when we flagged up the issues we found on the first day, they gave us a make-up room on the second day and consumed our free make-up room without our choice. We wanted to use it in the middle of the trip like the 4th day. Because of this we had no toilet paper, tissue box was empty, towels were not replaced.
After the 2nd day, they no longer replied to our texts when we enquired about using the sports lounge, requesting a makeup room, getting more toilet paper. Very bad service.
After their make-up room, they removed the jacket and cleaned the seat stains, but they did not fix the light or clean the dead ants in the wardrobe. We understand fixing a light might not be possible but the ants were easily removable and we did it ourselves after they left. It felt like they were cutting corners as they also did not replace our tissue box, clean the dead ants or clean the water stains on the wardrobe.
Ceylonz:
The hotel comes with
- nice pool,
- 2 gym rooms with great views,
- a minimart at the ground floor,
- amazing location, walking distance from Bukit Bintang's Pavilion
Room:
- the amenities provided are not the same for every room, the last time we came there was a water dispenser and pull-out kitchen, this time there isn't (same five senses at ceylonz, same room type)
- spacious
- tall ceiling
- well equipped
- bay window
- the walls are relatively soundproof so you cannot hear other rooms but the door is not and the hallway is very audible from inside the room, we can hear people chatting, checking in, pulling luggages
Bed:
- not soft, hard bed with springs
- pillows and blanket is okay
- uncomfortable bed
We would have given this place a glowing review if they:
- Stuck to their 1 complimentary makeup room offered
- service: replied to our enquiries at all after the 2nd day
- better room cleanliness/make-up room diligence: cleaned the dead ants and the water stains on the wardrobeDariAED 142
Great3009 Ulasan
Kuala Lumpur|8.08km dari pusat bandar
This is the perfect hotel if you want to experience a resort feel in Kuala Lumpur. The facilities are excellent, including a golf course, swimming pool, sauna, and kids' club.
They offer a free shuttle bus to the nearest MRT station and KLGCC Mall, so getting around is easy.
However, I noticed many operational issues. Housekeeping wasn't finished even in the evening. At the breakfast buffet, which was supposed to open at 6:30 AM, there was only one staff member, and neither the egg station nor the noodle bar was operational. There were only about 20 sun loungers by the pool, so many people were standing in the aisles, and the pool itself was extremely crowded. It's a very nice resort, and I would recommend it if these issues were improved.DariAED 317
Very Good540 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|0.22km dari pusat bandar
We're pretty picky, and we stayed here for the Sammi Cheng concert. The hotel service was absolutely top-notch, fantastic! The only minor hiccup was a slight communication issue between the booking agent and the hotel, which delayed our check-in by about 30 minutes. However, both Trip.com and the hotel offered compensation, which was appreciated. The bed was incredibly comfortable, and there was absolutely no noise, which was a definite improvement over the Guangzhou Four Seasons. The room was also impeccably clean and tidy – a big shout-out to the cleaning staff! I'll definitely try to choose Four Seasons for my future travels.DariAED 1,304
Great932 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|0.6km dari pusat bandar
Great location, just a 10-minute walk to the Petronas Twin Towers and Pavilion shopping mall. The breakfast was good, with a wide variety of dishes, and they even changed up many items over my three-day stay. Room service was excellent, and all the amenities were well-stocked. The rooftop bar, popular with influencers, was a bit pricey, but I guess the view is part of the cost 😂. I'd definitely choose this hotel again if I come back to KL. Highly recommended.DariAED 808
Very Good459 Ulasan
China Town Kuala Lumpur|1.73km dari pusat bandar
This is the best hotel in all of Kuala Lumpur!!! My husband, baby, and I stayed here, and these were the best accommodations in the entire city. We had already tried 5 different apartments in Kuala Lumpur by then, and nothing felt right. The cleanliness was perfect, and the views were magnificent – the best I've ever seen in my life. The staff was top-notch. They very quickly helped resolve an issue with the induction hob (the large burner wasn't working) and even provided a brand new small saucepan so I could cook for my baby. And all this happened almost at night! Thank you so much for your hospitality! Wishing you continued success!DariAED 118
Swimming pool
Great2428 Ulasan
Kuala Lumpur|1.29km dari pusat bandar
As a family of five, we booked a two-bedroom suite, which was very spacious. There were no bottled mineral waters, but there was a water dispenser. A friendly guy from housekeeping, who spoke Chinese, assured us it was safe to drink, and we went through two large bottles during our five-night stay. If you order takeout, the kitchen also has utensils available. The hotel's location is excellent; you can walk to TRX and Sun Fong Bak Kut Teh. It was an experience with incredible value for money!DariAED 507
Very Good1103 Ulasan
Kuala Lumpur|1.1km dari pusat bandar
We had a wonderful stay at Grand Millennium Kuala Lumpur. The location is outstanding, right in the heart of the city and within walking distance of major shopping malls, restaurants, and attractions. The room was clean, spacious, and very comfortable.
The staff were welcoming, courteous, and always ready to assist. The breakfast was delicious with a great variety of local and international dishes. The hotel facilities were excellent, and everything was well organized.DariAED 420
Very Good973 Ulasan
Kuala Lumpur|1.74km dari pusat bandar
“Berjaya Times Square Hotel Kuala Lumpur is a great choice for families, especially if you’re looking for a spacious stay in the heart of the city. The two-bedroom suite was very large and comfortable, offering plenty of space for everyone. While the furniture and interior design are a little dated, everything was well maintained and clean. The hotel’s direct connection to Berjaya Times Square Mall is a huge convenience, with shopping, dining, and entertainment just steps away. The only downside was that communication and response from the hotel could be a little slow at times. Overall, it’s a comfortable and convenient hotel, particularly for families or groups visiting Kuala Lumpur.DariAED 292
Very Good635 Ulasan
China Town Kuala Lumpur|1.96km dari pusat bandar
This hotel was a truly delightful stay! The service was excellent, the room was comfortable, and the location is fantastic, very close to Petaling Street for easy access to delicious food. Highly recommend it.DariAED 152
Great1139 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|0.71km dari pusat bandar
Compared to Singapore, prices in Kuala Lumpur are incredibly appealing. The hotel's location is excellent, just about a 10-minute walk to the Petronas Twin Towers, which are bustling with people day and night. The hotel's outdoor pool is very clean and the environment is truly fantastic! The room's bed is super large and comfortable, but be aware that the minibar items are chargeable and not worth it. The hotel front desk staff barely speaks Chinese, but communication was still smooth. There's also a sweet summer intern girl who speaks Chinese.DariAED 486
Great1487 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|0.49km dari pusat bandar
First time staying at any Grand Hyatt hotel and i must say, i’m blown away! I’m truly amazed! Funny though that the hotel lobby is on the 39th floor and i gotta use 2 different lifts to get to my room or out of the hotel. But it’s no biggie. It’s all gd!
I’m gonna start off by complimenting Glorya at the concierge, Adam during check-in and Jacob during check-out. Flawless and seamless. Glorya helped me out with directions and my food delivery orders.
Now, room wise, what i didn’t like was the water pressure from the bidet. Could be stronger. Next was that the mini bar was pre-filled. I just needed to get someone to remove all the items. Really that’s all. And i wouldn’t even consider these as issues.
Room was awesome, huge, sparkling clean, aircon was great, channels were great, digital concierge was great, bed was comfy, pillows a little too soft but manageable, loved the rain shower, the day bed, nespresso machine, walk-in wardrobe, lighting control, basically everything.
Location is just awesome. I walked to KLCC & Bukit Bintang. Super convenient.
Wanted to visit the gym but just couldn’t find the lift to access it. Maybe next time. I look forward to my next trip to KL and stay in Grand Hyatt. Thank you!DariAED 622
Great1081 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|0.73km dari pusat bandar
The hotel boasts an excellent location, within walking distance to Kuala Lumpur Tower, Petronas Towers, and Bukit Bintang. While the facilities show their age, they are well-maintained. A male staff member at the front desk spoke Chinese and provided excellent service, helping us resolve several issues. Housekeeping was enthusiastic and diligent, cleaning at least once in the morning and once in the afternoon. There's a small swimming pool on the 2nd floor, which is sufficient for children.
However, upon check-in, the twin room we booked wasn't available. We were upgraded to a king bed + single bed (free of charge) and received a complimentary fruit platter, but it didn't quite make up for the lack of twin beds. Initially, a female staff member at the front desk offered us a connecting room near the elevator (which was smaller). Thanks to the Chinese-speaking male staff member, we were moved to a different room on a higher floor. Unfortunately, the room didn't offer views of Kuala Lumpur Tower or Petronas Towers, as they were obstructed by other buildings.DariAED 378
Breakfast
Great1334 Ulasan
Kuala Lumpur|2km dari pusat bandar
Great value for money, clean and tidy. However, the toiletries are pretty basic. The twin beds can be combined into a large bed, but it's a tight fit. It's about a 10-15 minute taxi ride from the city center, which makes it quite affordable and comfortable in comparison. There's a coffee machine that dispenses hot water directly.DariAED 205
Very Good330 Ulasan
Kuala Lumpur|1.62km dari pusat bandar
Situated in Chow Kit, WP Hotel is conveniently close to the city centre. Our room was immaculate, featuring pristine white walls and a very clean bathroom, with a wonderful view overlooking the Petronas Twin Towers. We also enjoyed our first dinner at one of the many local restaurants located just a short walk away.DariAED 116
Great347 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|0.86km dari pusat bandar
I had a wonderful stay at Banyan Tree Kuala Lumpur and it truly exceeded my expectations. The room was spacious, elegantly designed, and extremely comfortable, with floor-to-ceiling windows offering stunning views of the city skyline. Every detail felt luxurious, from the bedding to the bathroom amenities, creating a very relaxing atmosphere.
The breakfast was absolutely amazing and definitely one of the highlights of my stay. There was a wide variety of options, from local favorites to international dishes, all prepared with great quality and attention to detail. Everything was fresh, beautifully presented, and delicious. The dining ambiance was also calm and refined, making it a perfect way to start the day.
The hotel facilities were impressive, and the location was convenient, with easy access to nearby attractions, dining options, and transportation.
The service was excellent — staff were always ready to assist with a smile, ensuring a pleasant and comfortable stay.
Overall, the combination of a beautiful room and excellent breakfast made my stay memorable. I would highly recommend Banyan Tree Kuala Lumpur for anyone looking for a luxurious and comfortable getaway in the heart of the city.DariAED 1,001
313 Ulasan
Kuala Lumpur City Centre Kuala Lumpur|1.2km dari pusat bandar
The rooms were comfortable, and well maintained. The staff were friendly, welcoming, and always happy to help whenever I needed anything. The location was convenient and made it easy to get around and explore the area. Overall, the hotel offered great value for money.
The only downside was that my room had a connecting door. If you’re unlucky enough to have noisy neighbors, you can hear quite a bit, which made it difficult to relax at times. Other than that, I had a really nice stay and had so much fun seeing the little geckos wandering around 😂DariAED 59
Very Good933 Ulasan
Kuala Lumpur|1.66km dari pusat bandar
This was my 4th or 5th time staying at Momo's Hotel, but standards have seriously dropped. I booked a Queen bed but was given two single beds pushed together. To make matters worse, the signature body wash felt diluted with water compared to my previous stays. The most unacceptable part was a severe privacy breach: I requested a toothbrush in the morning, but I think id due to a staff communication error, housekeeping opened our door without knocking the door while my girlfriend and I were barely dressed, however the housekeeper got apologised immediately to me. When I reported this unauthorised entry during checkout, the receptionist not really take it seriously without any real apology. As a loyal customer, this poor service and lack of respect for privacy is deeply disappointing.DariAED 100
Very Good151 Ulasan
Mid Valley City Kuala Lumpur|6.77km dari pusat bandar
I booked a two-night stay for a business trip, and the location was super convenient. It's right next to the LRT station; you just exit and turn left, and you don't even have to leave the building. The hotel restaurant is right next to the lobby and front desk, and the food is decent – not too expensive for a hotel restaurant; pasta was about RM16. There are also convenience stores like 7-11 and Mynews, plus a Zus Coffee, right outside the subway station.
The room itself in the hotel building felt a bit dated, with some wear and tear on the walls and ceiling. However, the facilities like the shower and toilet were fine – good water pressure and consistent hot water.
The only minor drawback was the lighting; it was a bit too yellow and dim. It's fine during the day if you open the curtains, but if you're working in the room at night, the overly yellow light can be a bit disorienting.
Overall, it's great value for money. For the price, it's definitely one of the more affordable options in the area, and cleanliness wasn't a major issue.DariAED 125
Great52 Ulasan
Kuala Lumpur|1.14km dari pusat bandar
I felt safe as a woman solo traveller staying in this hotel! Especially with their lock system feature at the main entrance where it will be active after 6pm onwards & throughout the night! Nice lobby ambience & the room space is just great for me. Just that it's a bit sad they don't have any fridge in the room 🥺 But nevertheless I enjoyed my stay so much, thank u!DariAED 103
Things to Do & How to Pay
- Petronas Twin Towers & KL Tower: Book your tickets online using your Wise card details to lock in the mid-market rate. [Book KL Tower Tickets on Trip.com]
- Jalan Alor Food Street: This is where the new Wise DuitNow QR integration shines. Instead of carrying thick wads of Ringgit to buy grilled stingray or durian, just scan the pink QR codes on the hawker carts using your Wise app.
- Batu Caves: Entrance to the main temple is free, but you will want to scan your Wise app to buy an RM3 bottle of water after climbing the 272 colorful steps.
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Frequently Asked Questions (FAQ)
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